Customer service Work, Jobs in Leicester, Eng (with Salaries)

Customer Service Advisor
NEXT —Leicester
- £14.66 an hour
- Call to connect
- English
- Free parking
- Paid training
Business Client Service Specialist
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
8d
Sales Associate
Ernest Jones —Leicester
- £12.71 an hour
- Part-time
- Employee discount
Sales and Marketing Assistant
Purple Cloud Network —Leicester
- £250 - £500 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Waiters/Waitresses
Shrimp & Co —Leicester
- Weekend availability
- Serving
- Hospitality
- Sales
- Store discount
- Employee discount
Quick apply
2d
Team Member (Stock)
NEXT —Leicester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
10d
Customer Team Member
Co-op —Leicester
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
1d
Customer Advisor First Notification of Loss
Hastings Direct —Leicester
- From £26,230 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Life insurance
- Referral programme
Guest Service Assistant Match Days Only
Holiday Inn Express Leicester —Leicester
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
10d
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Leicester
- Temporary
- Customer service
Administrator
Pilgrims' Friend Society —Leicester
- £20,605 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
10d
Warehouse Assistant (Monday - Friday)
BSS —Leicester
- Full-time
- Microsoft Excel
1d
Customer Services & Sales Support Assistant
Nupsala Veterinary Services —Melton Mowbray
- £26,400 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
12d
Customer Service Advisor
Gicom —Leicester
- £12.71 an hour
- Weekend availability
- Schematics
- Customer service
- English
- Store discount
- Annual leave
Quick apply
Food & Beverage Attendant
The Grand Hotel Leicester —Leicester
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
2d
Sales Assistant (Part-Time)
Pandora Jewelry —Leicester
- £13.25 an hour
- Part-time
- Sales
- Employee discount
4d
Team Member (Delivery)
NEXT —Leicester
- £8.28 - £14.53 an hour
- Part-time
- Customer service
- Employee discount
3d
Sales Centre Representative
Leicester City Football Club Ltd. —Leicester
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Free parking
- Annual leave
9d
Receptionist
Leicester —Leicester
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick apply
14h

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Customer Service Advisor

NEXT -
Leicester

Apply Now

Job details

£14.66 an hour

Benefits

Free parking
Paid training
Discounted gym membership
Employee discount

Qualifications

English
German

Full job description

Rate of pay:
£14.66 per hour

Upon successful completion of your probationary period, there is a possibility to receive a performance-related bonus of up to 20%, paid quarterly.

Shifts available (36 hours per week)*:

Monday to Thursday 11am-7pm & Friday 10am-5.45pm

Sunday 10am-5.45pm, Monday to Thursday 11am-7pm

*
During our peak trading periods (up to 20 weeks throughout the year), you’ll also be required to work one additional 4 hour shift, per week in order to better service our customers' needs. This is paid additionally and is booked in advance to maintain a smooth and organised schedule for our employees.

Start date
: Monday 13th July or Monday 28th September 2026

Location:
Radar Road, Leicester

Training
:
At NEXT, we don’t just hire people; we help them evolve. We want every new colleague in our International Team to feel confident and knowledgeable from the moment they start.

That is why your first five weeks are dedicated to your growth:

Mandatory paid training (2 weeks):
Get to grips with our systems and how we help our global customers

Coaching (3 weeks):
Get dedicated support to help you settle into the role

The role:

Join our dynamic International department and take on the challenge of supporting our global reach. You will engage with customers, handle enquiries with care, and resolve issues efficiently to create a positive experience every time. Working closely with internal teams, you’ll ensure every interaction is smooth and supportive.

This is an incredible opportunity for a fluent German speaker who enjoys problem-solving and thrives in a fast-paced, collaborative environment where we never stand still.

What you’ll take on:

Always think customer:
Deliver professional support in German and English across phone, email, WhatsApp and live chat, ensuring every interaction is clear and helpful.

Make it happen:
Support customers with a range of enquiries, from orders to account questions, always aiming for an effective resolution.

Invite collaboration:
Work with internal teams and International couriers to investigate and resolve queries quickly, contributing to a seamless experience.

Learn to evolve:
Use our internal systems to keep accurate records, maintaining attention to detail while looking for ways to improve our processes.

Keep it real:
Build lasting relationships by being honest, showing empathy, and providing a high level of care.

Take it on:
Handle challenging conversations with a calm, professional manner to ensure every interaction remains positive.

What you'll bring:

Fluency in German:
You can communicate clearly and confidently in both written and spoken.

Strong English skills:
You’ll support a diverse customer base with ease.

Customer experience:
You have previous experience in a customer-facing role or contact centre and understand what great service looks like.

A problem-solver mindset:
You have strong attention to detail and the ability to think on your feet.

Tech savvy:
You are confident using computer systems and CRM platforms, with the ability to learn new tools quickly.

A positive approach:
You are proactive, professional, and have a genuine passion for helping people.

About International:

Connect globally. Support confidently. Make a real impact.

You'll be part of our expanding International team, supporting customers from around 130 countries (we've got over 1.5 million of them!), supported by our contact centre teams in Manchester, Poland, and Pune.

There’s never been a better time to become part of the International team.

What's NEXT:

All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

Please note that we are aware of fraudulent recruitment adverts on some third party sites. NEXT does not request or require any payment at any stage of the recruitment process.

25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
Quarterly bonuses
Free parking on Next authorised sites
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
10% off most partner brands & up to 15% off Branded Beauty
Restaurants with great food at amazing prices
Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
Access a digital GP and other free health and wellbeing services
Sharesave scheme
Financial Wellbeing - Save, track and enhance your financial wellbeing
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0333 777 8166 and leave a voicemail.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Apply Now

Refine Your Search

customer service jobs in leicester, eng

Customer Service Advisor

Business Client Service Specialist

Sales Associate

Sales and Marketing Assistant

Waiters/Waitresses

Team Member (Stock)

Customer Team Member

Customer Advisor First Notification of Loss

Guest Service Assistant Match Days Only

Sales Assistant | Customer Service Advisor | Immediate Start

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Administrator

Warehouse Assistant (Monday - Friday)

Customer Services & Sales Support Assistant

Customer Service Advisor

Food & Beverage Attendant

Sales Assistant (Part-Time)

Team Member (Delivery)

Sales Centre Representative

Receptionist

I want to receive the latest job alerts for customer service in leicester, eng

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