Night shift emergency call Work, Jobs in Leicester, Eng (with Salaries)

Call Centre Agent
Chubb Fire & Security —Nottingham
- £30,534.50 a year
- Full-time
- Customer service
- APIs
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
Contact Handler
Leicestershire Police —Leicester
- £27,204 - £30,333 a year
- Weekend availability
Contact & Response Officer 16 hours - nights
North Northamptonshire Council —Corby
- £31,537 - £32,597 a year
- Weekend availability
- Communication skills
- Employee assistance programme
3d
[6798] Control Room Operator
National Highways —Nottingham
- £36,262.50 - £37,762.50 a year
- Typing
- Communication skills
3d
Incident Response Centre Operator
Mitie —Coventry
- £14.66 an hour
- Weekend availability
- IT
- Communication skills
- Employee discount
Approved Premises Residential Worker - Howard House and Kirk Lodge
HM Prison & Probation Service —Leicester
- £20,001 - £40,000 a year
- 12 hour shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
21h
Operational Support Grade - HMP Onley (Prison Support Role)
Ministry of Justice —Rugby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
CFR Dispatch Coordinator - Nottinghamshire
East Midlands Ambulance Service NHS Trust —Nottingham
- £28,392 - £31,157 a year
- Full-time
- Leadership
- Communication skills
5h
Care Assistants - Full & Part Nights (Sorry we do not offer sponsorship)
Scalford Court Care Home —Melton Mowbray
- £13.34 an hour
- Part-time
- In-person
- Care plans
- Communication skills
- Free parking
- Paid training
Quick apply
2d
Nights Manager Hotel
Kilworth House Hotel and Theatre —North Kilworth
- £32,641.60 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
19h
Part Time Night Care Assistant
Abacus Care Home —Burton-On-Trent
- £13.02 an hour
- Part-time
- Organisational skills
- In-person
- Care plans
- Paid training
Quick apply
1d
Locum Consultant Major Trauma and Emergency General Surgeon
Nottingham University Hospitals NHS Trust —Nottingham
- £109,725 - £145,478 a year
- Weekend availability
- Rehabilitation centre
9d

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Call Centre Agent

Chubb Fire & Security -
Nottingham

Quick apply

Job details

Full-time
£30,534.50 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
Life insurance
Childcare
Referral programme
On-site parking

Qualifications

Customer service
CCTV
SIA
APIs
IT
Communication skills

Full job description

Join a security monitoring team where your vigilance directly contributes to keeping people safe across the UK and Ireland.

Security Monitoring Centres (SMC) in Nottingham have opportunities for CCTV Call Centre Agents to join our security monitoring centre team on a full time, permanent basis. With opportunities for both SIA badge holders, and also non-badge holders.

About Us, Our Culture & What We Can Offer You:

Since 1931, Security Monitoring Centres (SMC) has positioned itself at the forefront of security monitoring with the continual promise of keeping people safe across the UK and Ireland. We pride ourselves in delivering exceptional service to hundreds of thousands of customers, ranging from monitoring life safety systems, Telecare, Intruder, Fire, CCTV monitoring, Remote Concierge Services and the provision of service management software.

As part of the global API Group, we join a family of organisations, where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

Salary:

£30,534.50 per annum including shift allowance

Benefits:

23 day holiday per year (rising to 24 days after 5 years)
Enhanced overtime rates
Free onsite parking
Online GP appointments
Free mortgage advice
Cycle to work scheme
Company pension scheme
Employee referral scheme (£1,000)
Life assurance (4 x salary)
A central benefits platform offering a wide variety discounts
Childcare vouchers
Employee scholarship programme
Bravo scheme: incentivising high achieving employees
Health & wellbeing resources
Ongoing training & development

Overtime Rates:

Standard overtime paid at 1.5x basic rate (hours exceeding 38.5) | Bank holidays paid at 2.5x basic rate | Christmas Day & New Year's Day at 3x basic rate

What You'll Be Doing:

With full and ongoing training, you'll be assisting with the monitoring of, and response to CCTV and intruder alarms. This will include contacting our customers in both a calm and timely manner in response to activated alarms on their premises and responding with the appropriate course of action to ensure our customer's premises are secure.

Handling inbound & outbound calls to our customers and external organisations, including the emergency services
Process CCTV and alarm activations quickly and accurately
Inform the relevant emergency services and customers of relevant information in relation to their system

Working Hours:

38.5 hours per week - Working 4 shifts followed by 4 shifts off.

Shift Pattern:

Rotating you will work two day time shifts 7am start to 7pm finish. Followed by two night shifts of a 7pm start to 7am finish. Then four days off.

What We Would Like You To Bring:

You will be a strong communicator, with a passion for delivering exceptional customer service. You will ideally possess some previous customer service experience within a telephone based or contact centre environment:

Excellent listening skills
CCTV (SIA) badge advantageous, but not essential
Work well and remain calm in a busy, fast paced environment
Excellent attention to detail, with high levels of accuracy
Be able to work well on your own initiative as well as part of a team
Strong IT skills
Able to commit to shift working which includes a blend of day & night working

If this sounds like you, send in your application now!

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

INDALL

Job Type: Full-time

Pay: £30,534.50 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
Referral programme

Ability to commute/relocate:

Nottingham NG2 3EJ: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you hold an SIA CCTV License (desirable not essential)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

night shift emergency call jobs in leicester, eng

Call Centre Agent

Contact Handler

Contact & Response Officer 16 hours - nights

[6798] Control Room Operator

Incident Response Centre Operator

Approved Premises Residential Worker - Howard House and Kirk Lodge

Operational Support Grade - HMP Onley (Prison Support Role)

CFR Dispatch Coordinator - Nottinghamshire

Care Assistants - Full & Part Nights (Sorry we do not offer sponsorship)

Nights Manager Hotel

Part Time Night Care Assistant

Locum Consultant Major Trauma and Emergency General Surgeon

I want to receive the latest job alerts for night shift emergency call in leicester, eng

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