music industry Work, Jobs in leicester (with Salaries)

Music Licence Sales Advisor
PPL PRS —Leicester
- Up to £24,852 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Music and Entertainment Department Volunteer
British Heart Foundation —Coalville
- Employee discount
Rock and Pop Music Teacher - Coventry
Rocksteady Music School —Coventry
- £27,000 - £32,000 a year
- Full-time
- Driving
- School
- Teaching
- Employee discount
Quick apply
Singing Teacher
Little Voices Leicester —Leicester
- From £25 an hour
- Call to connect
- Working with children
- In-person
- School
- Profit sharing
Quick apply
4d
Music Teacher
GDST —Nottingham
- £23,655 - £35,799 a year
- Part-time
- Remote
- Organisational skills
- School
1d
Guitar Teacher
ES Music Academy —Lutterworth
- From £25 an hour
- Part-time
- Working with children
- In-person
- Communication skills
- Work from home
Quick apply
Musical Theatre Teacher
PQA Market Harborough —Market Harborough
- £20 - £25 an hour
- Part-time
- In-person
- Free parking
Quick apply
3d
Senior Administrator
Coventry City Council —Coventry
- £17,697 - £18,553 a year
- Part-time
- Customer service
- Communication skills
10d
Singing for the Brain Support Volunteer - DERBY
AlzheimersSociety —Derby
- Call to connect
Violin Teacher
ES Music Academy —Lutterworth
- From £26 an hour
- Part-time
- Childcare
- Social media management
- Travel
- Free parking
- Work from home
Quick apply
5d
Teacher
Rockingham Primary School —Corby
- £32,916 - £51,048 a year
- Leadership
- Communication skills
- School
- Employee assistance programme
- Employee discount

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Singing Teacher
Jessica Steele Studios —Barlborough
While prior teaching experience would be a bonus, what truly matters is your enthusiasm and dedication to inspire and nurture our students' musical aspirations.
From £20 an hour
Quick apply

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Music Licence Sales Advisor

PPL PRS -
Leicester

Apply Now

Job details

Full-time
Up to £24,852 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Account management
Communication skills
A Level

Full job description

Can you imagine a world without music? Neither can we.

Key Details

To provide an efficient customer focused service through a variety of contact channels, including inbound and outbound calls, generating new business invoices / customers.

What you will be doing

To proactively manage customer contact through a variety of channels (inbound and outbound telephone, email, web forms and direct mail) and process new business invoices. This will include:

Taking inbound sales enquiries and converting to customers
Checking against the knowledge base for the required tariff information etc where needed to ensure customers are appropriately licenced
Verifying and gathering the relevant information and additional customer information where appropriate
Licencing customers at the first point of contact where possible
Dealing with any existing customer queries in an efficient manner and providing the transferring them to the correct department
Creating leads where needed and ensure the correct Salesforce process is followed to licence each customer
Taking ownership of your customer through to resolution (licence)

To set and complete appropriate tasks and maintain comprehensive notes relating to customer leads / accounts
To maintain accurate notes in the CRM system (Salesforce)
To use objection handling techniques to proactively resolve any customer queries or objections.
Effectively obtain evidence of music usage within the business to ensure customers are adequately licenced and we are maximising revenue
To deliver a positive customer experience and proactively contribute to the department’s service standards and customer satisfaction results, ensuring call quality targets are consistently achieved and exceeded
To educate and advise customers, positively reinforcing benefits of music to their business, while ensuring that they understand and are adhering to the contractual licensing terms and conditions
To demonstrate a positive image of the company, through developing and maintaining effective professional relationships with customers
To work co-operatively and supportively with other teams in order to ensure the customer experience is positive and the required revenue targets are met
To develop and maintain knowledge of market sectors, in order to support delivery of the revenue targets
To develop and maintain knowledge of core licensing processes and procedures including tariffs and Copyright Law
To undertake other tasks as reasonably requested

?You will be

Educated to at least A Level standard
Competent using Microsoft Office – Word, Excel, PowerPoint and Outlook
Experience of working within a call centre making inbound and outbound calls or highly monitored environment desirable
Minimum of 1-2 years’ experience in a similar role desirable
Good verbal communication including a good telephone manner
Experience of copyright or licensing in a structured environment desirable
Experience of invoicing and date sensitive account management

If you play or perform music in your business, you will usually need TheMusicLicence and that’s where we come in. TheMusicLicence from PPL PRS allows you to legally play music in your business or organisation and covers virtually all commercially released music. This includes millions of the most popular and well-loved songs and recordings, not just from the UK but also from around the world.

Apply Now

Refine Your Search

music industry jobs in leicester

Music Licence Sales Advisor

Music and Entertainment Department Volunteer

Rock and Pop Music Teacher - Coventry

Singing Teacher

Music Teacher

Guitar Teacher

Musical Theatre Teacher

Senior Administrator

Singing for the Brain Support Volunteer - DERBY

Violin Teacher

Teacher

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