It manager Work, Jobs in Leigh, Gtm (with Salaries)

Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
8d
IT Manager
Factory International —Manchester
- £46,000 a year
- Microsoft Access
- Azure
- Computer networking
7d
IT Manager
CMap —Manchester
- Full-time
- Hybrid work
- Azure
- IT
- Employee discount
Quick apply
2h
IT Delivery & Business Analysis Manager
Limitless Digital Group Ltd —Burnley
- £65,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- AI
Quick apply
1d
IT System & Application Manager
Science in Sport Group —Blackburn
- Up to £65,000 a year
- Monday to Friday
- Microsoft Access
- Doctoral degree
- Contracts
- Employee discount
1d
Global IT Operations Manager
Muck Rack —Manchester
- £52,000 - £92,000 a year
- Remote
- Analysis skills
- Travel
- IT
- Employee assistance programme
- Life insurance
Quick apply
IT Service Design Manager
BAE Systems —Preston
- £60,000 a year
- Hybrid work
- Microsoft Office
- IT
1d
IT Audit Manager
Menzies LLP —Manchester
- Full-time
- IT
IT Manager
Vernon Building Society —Stockport
- £52,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Project Manager - IT Services
Liverpool Hope University —Liverpool
- £38,784 - £46,049 a year
- Full-time
Lead Buyer - Information Technology
MBDA —Bolton
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- Travel
- Communication skills
- Free parking
3d
Senior IT Director
Cloud Imperium Games —Manchester
- IT
- In-person
IT Service Operations Lead
BAE Systems —Samlesbury
- From £59,491 a year
- Hybrid work
- Team management
- IT
3h
IT Engineering Manager
bet365 —Manchester
- Full-time
- Hybrid work
- IT
Quick apply
ICT Applications Team Lead
Your Housing Group —Warrington
- £45,000 - £49,000 a year
- Full-time
- Remote
- IT
- School
- Annual leave
- Employee discount
Quick apply
12d
Head of Digital and IT - Europe
PZ Cussons UK —Manchester
- Full-time
- IT
Assistant IT Manager
Rhino Products Ltd —Ellesmere Port
- From £35,000 a year
- Azure
- ERP systems
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
2d
IT Risk and Control Manager
Bupa —Salford Quays
- £64,000 - £79,900 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Communication skills
- Employee discount
- Gym membership
Quick apply
6d

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it manager jobs near leigh, gtm

Service Desk Manager

Evolve BG Ltd -
Wigan

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Job details

£50,000 a year
8 days ago

Qualifications

ITIL Certification
LAN
Information security
ITIL
IT support
ServiceNow
Leadership
Communication skills

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities.

Key Accountabilities

Lead and support the 1st Line IT Support team.
Oversee daily service desk operations and ticket management.
Ensure SLAs and service performance targets are achieved.
Manage Priority One incidents and drive issue resolution.
Identify and implement service improvements.
Maintain strong stakeholder and vendor relationships.
Ensure compliance with ITIL standards, security policies, and best practices.

About you:

Essential

Proven experience in managing a service desk or IT support function.

Strong leadership, communication, and interpersonal skills.

Demonstrated knowledge of ITIL and service management frameworks.

Experience with performance monitoring, KPI tracking, and SLA management.

Ability to manage high-pressure incidents and escalate appropriately.

Familiarity with vendor management and third-party service delivery.

Desirable

ITIL Foundation (or higher) certification.

Experience with ITSM tools such as ServiceNow, Freshservice, or similar.

Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR).

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

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it manager jobs in leigh, gtm

Service Desk Manager

IT Manager

IT Manager

IT Delivery & Business Analysis Manager

IT System & Application Manager

Global IT Operations Manager

IT Service Design Manager

IT Audit Manager

IT Manager

Project Manager - IT Services

Lead Buyer - Information Technology

Senior IT Director

IT Service Operations Lead

IT Engineering Manager

ICT Applications Team Lead

Head of Digital and IT - Europe

Assistant IT Manager

IT Service Delivery Manager

Helpdesk Manager

IT Risk and Control Manager

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