Customer service representative Work, Jobs in Letchworth, Hrt (with Salaries)

Customer Service Representative
LV= Life & Pensions —Hitchin
- From £26,227.50 a year
- Overtime
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Representative
Enovis —Letchworth
- Full-time
20h
Administration/Customer Service Assistant
Mentor Distribution —Stondon
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
22h
Customer Support Specialist (Application Support)
Symology Ltd —Dunstable
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Free parking
- Profit sharing
Quick apply
13d
Customer Service & Sales Advisor
Steven Eagell —Letchworth
- £25,000 - £55,000 a year
- Weekend availability
- Customer service
- English
- In-person
- Annual leave
- Employee discount
Quick apply
5d
Customer Service Representative
Element Materials Technology —Hitchin
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
7d
Customer Service Team Leader
Flutter Entertainment —Biggleswade
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Customer Service Associate
Wawa, Inc. —Hertford
- £15.50 - £19.25 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Casual Customer Service Advisor
National Express —Stansted
- £14.35 an hour
- Part-time
- Customer service
- English
2d
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Customer Service Assistant
Admiral Slots —Stevenage
- £12.75 an hour
- Part-time
Quick apply
Customer Service Representative
Lindstrom Ltd —Bedford
- £26,284 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Customer Service Specialist
Nuclera —Cambridge
- Full-time
- Hybrid work
- Customer service
- Salesforce
- ERP systems
- Annual leave
- Life insurance
Quick apply
8d
Customer Service Representative
JJ Foods Ltd —Enfield
- £27,400 a year
- Full-time
- Customer service
- English
- IT
- Free parking
- Annual leave
Quick apply
10d
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
Customer Support Assistant
Rootd Adventure —St Albans
- From £21,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
2h
Customer Services Advisor
Halfords —Cambridge
- £12.15 - £14.01 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
11d
Customer Service Assistant
World Duty Free Group —Stansted
- Part-time
- Sales
- Communication skills
Quick apply
Customer Service Agent (CSA)
ABM —Stansted Airport
- £27,922 a year
- Weekend availability
HR Customer Service Advisor
DHL —Milton Keynes
- Hybrid work
- Oracle
- Management
- Customer service
4d

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Customer Service Representative

LV= Life & Pensions -
Hitchin

Apply Now

Job details

Full-time
From £26,227.50 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Pay rise

Qualifications

Customer service
Communication skills

Full job description

About The Role

We are currently advertising permanent positions available.

As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives – protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances.

Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do.

We’re committed to creating an inclusive culture where colleagues can thrive. We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued – reflected in our recognition as one of the Financial Times UK’s Best Employers in 2025 and 2026.

We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=.

At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.

You’ll work 37.5 hours per week (Monday to Friday between 9am-5pm). No weekend work. Overtime is available where there is a business requirement.
We offer a hybrid working model; however, your presence will be required in our Hitchin office. (Full time office working until after an initial training period of 6 months).

Salary from £26,227.50 (level 1). Your salary will also increase as part of our new salary framework.

About You
We’re looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for. We thrive on the benefit of everyone’s differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here.

Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.

You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. You may also be dealing with new policy creation by speaking with our team of Independent Financial Advisors, these conversations are crucial to providing the best possible experience for our new customers and driving our values into each conversation.

Some of these calls may be a little difficult, but we’ll always support you. You’ll be providing care and support to people during challenging points in their lives – your contact with them could have a really positive impact during an otherwise difficult time.

Our team is massively supportive and everyone around you will help each other. You’ll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing we’re good at? Celebrating success and a job well done!

So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Don’t miss your chance to join us!

Key Responsibilities
Whether you’re joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. You’ll need to:

Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.

Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.

Rewards and Benefits
This Role is Band A in the LV= Structure.

At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:

26 days' holiday – which increases after two years’ service to 28 days
The opportunity to buy or sell up to five days’ holiday
An annual bonus scheme based on company and personal performance
Cycle to work scheme
A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
You’ll receive up to 20% discount on our life products for you and your immediate family.
We have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
Free tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
Free book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
Access to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.

About Us

We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Go on, bring your true self to LV=.

Apply Now

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customer service representative jobs in letchworth, hrt

Customer Service Representative

Customer Service Representative

Administration/Customer Service Assistant

Customer Support Specialist (Application Support)

Customer Service & Sales Advisor

Customer Service Representative

Customer Service Team Leader

Customer Service Associate

Casual Customer Service Advisor

Customer Care Coordinator

Customer Service Assistant

Customer Service Representative

Customer Service Specialist

Customer Service Representative

Customer Support Specialist

Customer Support Assistant

Customer Services Advisor

Customer Service Assistant

Customer Service Agent (CSA)

HR Customer Service Advisor

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