Housing Work, Jobs in Lincolnshire (with Salaries)

Housing Complaints and Improvement Officer
Newark and Sherwood District Council —Newark-on-Trent
- £33,699 - £35,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
2h
Housing Support Officer
The Living Housing Group obo Grantham ARK —Grantham
- £29,120 a year
- Weekend availability
- Communication skills
- Negotiation
Quick apply
8h
Housing Complaints Coordinator
Newark and Sherwood District Council —Newark-on-Trent
- £31,022 - £32,597 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
2h
Environmental Health Officer (Private Sector Housing)
South Kesteven District Council —Grantham
- £37,467 - £41,979 a year
- Full-time
Change of Tenancy and Voids Administrator
Utility Aid —Sleaford
- £25,528 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
1d
Housing Support Worker
Rent Connect Housing Ltd —Grantham
- From £26,500 a year
- Microsoft Office
- Travel
- IT
- Health & wellbeing programme
Quick apply
Property Accountant
MRI Software —Sleaford
- Full-time
- Accounting
- IT
- Communication skills
- Annual leave
Residential Property Cleaner
Hartley Hope CIC —Skegness
- £12.71 - £13.50 an hour
- In-person
Quick apply
Commercial Senior Quantity Surveyor
Gelder —Lincoln
- Analysis skills
- Communication skills
- Negotiation

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Housing Support Officer
The Living Housing Group obo Grantham ARK —Grantham
Level 3 Health & Social Care or Housing qualification (or equivalent experience). Level 3 Health & Social Care or Housing qualification (or equivalent…
£29,120 a year
Quick apply
8h
Housing Support Officer, Doncaster
My Space Housing Solutions —Edlington
Driving licence and access to a vehicle for business purposes. Do you hold a Full UK Driving License with access to a car for business use?
£26,520 a year
Quick apply
5h

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Housing Complaints and Improvement Officer

Newark and Sherwood District Council -
Newark-on-Trent

Apply Now

Job details

Full-time
£33,699 - £35,412 a year
2 hours ago

Benefits

Free parking
Annual leave
Company pension
Gym membership
Paid volunteer time

Qualifications

Communication skills

Full job description

Salary

NS09 £33,699 - £35,412 per annum

Contractual hours

Basis

Full Time

Region

East

Date posted

11/06/2026

Job reference

REQ000496

Housing Complaints and Improvement Officer

Permanent

37 hours per week

NS09 £33,699 - £35,412 per annum

Pay Award Pending *

We are now recruiting for a Housing Complaints and Improvement Officer, who will co-ordinate and investigate housing related complaints. You will resolve disputes quickly and fairly, ensuring adherence to policy, the Housing Ombudsman’s Complaint Handling Code and regulatory standards, and to ensure learning from complaints is captured and translated into improvements in service.

You will be responsible for managing a caseload of stage 1 and stage 2 complaints from customers, including ensuring ongoing actions and compensation awarded are followed up, and highlight and report emerging themes from complaints for further investigation and analysis. This may include forming relevant working groups to ensure all relevant input is considered and the appropriate outcomes are delivered.

You will have a demonstrable experience of working in a customer related or complaints handling service, have excellent communication skills and at least 5 GCSEs at C/4 or above, or equivalent and a level 4 housing qualification or a commitment to obtain one.

You should have a flexible approach to work, be caring and compassionate, be highly organised and accurate and put residents at the heart of what you do in providing excellent customer service.

We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to monthly craft sessions, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

We offer:

Enrolment in the career average local government pension scheme.
Flexi scheme.
Hybrid working.
A generous annual leave entitlement that increases with service.
Family-friendly benefits.
One days’ paid volunteering leave.
Lifestyle benefits platform.
Funded health cash plan.
Free car parking to 31 March 2028
£10 a month gym membership at one of our gyms in the district.

You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.

For an informal chat or more information, please contact Nicola Priest, Housing Regulatory Compliance Manager on 01636 655526.

Pay Award from 1 April 2026 still under negotiation.

As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

We will not accept CVs from unsolicited recruitment agencies.

We recommend you submit your application early, as we often receive a large number of applications and therefore we reserve the right to close the advert early

Closing Date: Friday 10th July

Interview: 21st and 22nd July

Apply Now

Refine Your Search

housing jobs in lincolnshire

Housing Complaints and Improvement Officer

Housing Support Officer

Housing Complaints Coordinator

Environmental Health Officer (Private Sector Housing)

Change of Tenancy and Voids Administrator

Housing Support Worker

Property Accountant

Residential Property Cleaner

Commercial Senior Quantity Surveyor

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