Guest services manager Work, Jobs in Lisburn, Ant (with Salaries)

Guest Services Manager
Aloft Hotel & Residence Inn Belfast —Belfast
- Weekend availability
- Hotel
- Supervising experience
- Human resources
Quick apply
Hotel Food and Beverage Manager
Haslem Group —Lisburn
- £36,000 a year
- Full-time
- Hospitality
- Management
- Hotel
Quick apply
10d
Restaurant Manager
NY Urban Pizza —Lisburn
- From £35,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
Quick apply
Operations Manager
Leonardo Hotel Belfast —Belfast
- Hotel
- Referral programme
Quick apply
Reservations Manager
The Bedford Hotel Belfast —Belfast
- Full-time
- Bar
- Hotel
- Leadership
Quick apply
6d
Multiskilled Host
CBRE —Belfast
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Hotel Receptionist - The Rabbit Hotel & Retreat
Galgorm —Templepatrick
- £13.02 - £14.52 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
2d
Planning Adviser
National Trust —Ballynahinch
- £50,000 a year
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
10d
Assistant General Manager
Popeyes UK —Belfast
- £31,000 - £34,000 a year
- Full-time
- Restaurant
- Referral programme
Quick apply
Assistant General Manager - Post House, Belfast
Clover Pubs NI Ltd —Belfast
- From £28,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
- Flexible schedule
Quick apply
1d
Project Co-ordinator
National Trust —Ballynahinch
- £14.16 an hour
- Full-time
- Organisational skills
- IT
- Free parking
- Employee assistance programme
10d
General Manager
Glendola Leisure —Belfast
- £43,320 a year
- Full-time
- Bar
- Management
- Employee assistance programme
- Employee discount
Quick apply
Bar- Person - Fratelli Belfast
Galgorm —Belfast
- £13.02 - £14.52 an hour
- Part-time
- Hospitality
- Bar
- Hotel
14d
Welcome & Service Team Member
National Trust —Downpatrick
- £10,335 a year
- Weekend availability
- Customer service
- Free parking
- Employee assistance programme
3d
Group Reservations Co-Ordinator
Titanic Hotel Belfast —Belfast
- Full-time
- Hospitality
- Hotel
- Annual leave
- Employee discount
Quick apply
7d
Housekeeping Assistant - The Rabbit Hotel & Retreat
Galgorm —Templepatrick
- £12.71 - £13.71 an hour
- Weekend availability
- Hospitality
- Hotel
2d
Assistant General Manager
The Lansdowne Hotel Belfast —Belfast
- From £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
General Manager
O’Hares Lounge Bars —Newcastle
- £38,000 - £44,000 a year
- Full-time
- Hospitality
- Bar
- Management
Quick apply
Holiday Inn - Night Manager
Andras Hotels —Belfast
- Up to £17.43 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
9d
Adagio Aparthotel - General Manager
Andras Hotels —Belfast
- Full-time
- Hospitality
- Maintenance
- Hotel
- Free parking
- Annual leave
Quick apply
3d

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Guest Services Manager

Aloft Hotel & Residence Inn Belfast
Belfast

Quick apply

Job details

Permanent | Full-time

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Communication skills
Hotel experience

Full job description

We’re delighted to be recruiting a Guest Service Manager (GSM) to join JMK Group for the dual-site opening of Aloft Belfast and Residence Inn Belfast, both by Marriott. This is a key operational leadership role, operating across two internationally recognised Marriott brands. The scope and responsibility of the role are equivalent to a Dual-Site Duty Manager, with a strong focus on guest experience, people leadership, and operational delivery.

As Guest Service Manager, you will be a visible leader across both hotels, playing a central role in delivering outstanding guest experiences while supporting teams through an exciting hotel opening and beyond. Working closely with the senior leadership team, you will act as Manager on Duty, lead front-of-house operations, and embed brand standards, service culture, and consistency across the dual site.

Key Responsibilities

Act as Manager on Duty across the dual site, including evenings and weekends
Deliver exceptional guest experiences in line with Marriott brand standards
Support recruitment, onboarding, training, and ongoing development of team members
Drive guest satisfaction, service standards, and operational performance
Manage guest feedback and escalations with confidence and professionalism
Ensure all company policies, procedures, and compliance standards are followed
Play an active role in embedding culture and ways of working

About You

Experience in a similar role
Confident people leader with strong communication and decision-making skills
Guest-focused, calm under pressure, and solutions-driven
Comfortable working in a fast paced, limited service hotel environment
Passionate about developing teams and delivering memorable guest experiences

Why Join JMK Group?

Be part of a high-profile dual-brand Marriott hotel opening
Join a growing hotel group with a strong focus on people, culture, and development
Opportunity to make a real impact in a flagship Belfast opening

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

guest services manager jobs in lisburn, ant

Guest Services Manager

Hotel Food and Beverage Manager

Restaurant Manager

Operations Manager

Reservations Manager

Multiskilled Host

Hotel Receptionist - The Rabbit Hotel & Retreat

Planning Adviser

Assistant General Manager

Assistant General Manager - Post House, Belfast

Project Co-ordinator

General Manager

Bar- Person - Fratelli Belfast

Welcome & Service Team Member

Group Reservations Co-Ordinator

Housekeeping Assistant - The Rabbit Hotel & Retreat

Assistant General Manager

General Manager

Holiday Inn - Night Manager

Adagio Aparthotel - General Manager

I want to receive the latest job alerts for guest services manager in lisburn, ant

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