Front of house sales/customer service manager Work, Jobs in Liverpool, Eng (with Salaries)

Front of House Manager
Quirky Quarter LTD —Liverpool
- £25,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Deputy Customer Experience Manager ZARA LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Leadership
Quick apply
14d
Duty Manager
The Brunch & Cocktail Club —Liverpool
- From £13.20 an hour
- Weekend availability
- Hospitality
- Bar
- Team management
- Employee discount
Quick apply
8d
Practice Manager
The Dental Cafe —Liverpool
- £38,000 - £48,000 a year
- Part-time
- Sales
- Customer service
- No experience needed
- Profit sharing
- Employee discount
Quick apply
6d
DEPUTY STORE MANAGER-LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Sales
- Presentation skills
Quick apply
3d
Front of House Supervisor
Deco Lounge —Liverpool
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
11d
Deputy General Manager
Bear Inns —Tarporley
- £32,000 - £34,000 a year
- Weekend availability
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
3d
Head Host/Hostess
Sefton Hospitality Operations Ltd —Liverpool
- From £13.21 an hour
- Part-time
- Hospitality
- Hotel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
20h
Sales Associate
Coach —Ellesmere Port
- £28,080 - £30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Duty Manager | REEL Widnes
Reel Cinemas —Widnes
- £12.55 - £12.56 an hour
- Weekend availability
- Supervising experience
- Retail management
- Cash handling
Quick apply
Retail Supervisor
Screwfix —Chester
- £14.48 an hour
- Weekend availability
- Annual leave
- Employee discount
12d
Master Technician - Liverpool VWCV
Volkswagen Commercial Vehicles —Liverpool
- Up to £45,000 a year
- Full-time
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager | REEL Chorley
Reel Cinemas —Chorley
- £13.74 - £13.75 an hour
- Supervising experience
- Retail management
- Flexible schedule
Quick apply
Master Technician - Liverpool VWCV
Swansway Garages —Liverpool
- Up to £45,000 a year
- Full-time
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Junior Sous Chef
Olive Tree Brasserie Stockton Heath —Warrington
- Up to £13.25 an hour
- Part-time
- Management
- Casual dining restaurant
- In-person
- Store discount
- Employee discount
Quick apply
Head Chef
Debrito Lounge —Northwich
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
1d
Front of House Supervisor - New Site Opening
Debrito Lounge —Northwich
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
1d
Vehicle Technician (Level 4) - Chester Peugeot
Swansway Garages —Chester
- £40,000 a year
- Overtime
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Vehicle Technician (Level 4) - Chester Peugeot
Peugeot —Chester
- £40,000 a year
- Full-time
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Quick apply

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Front of House Manager
Quirky Quarter LTD —Liverpool
Support retail sales through effective merchandising and product presentation. You’ll support the General Manager in maintaining high standards of customer…
£25,000 - £30,000 a year
Quick apply
Deputy Customer Experience Manager ZARA LIVERPOOL
INDITEX —Liverpool
Coach team members on how to handle customers, close sales and manage busy periods. Oversee omnichannel services (click & collect, returns, online orders)…
Quick apply
14d

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front of house sales/customer service manager jobs near liverpool, eng

Front of House Manager

Quirky Quarter LTD -
Liverpool

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Employee discount

Qualifications

Hospitality
Management
Customer service
Merchandising
Microsoft Office
Organisational skills
Communication skills
Retail sales

Full job description

Front of House Manager

Quirky Quarter
Liverpool City Centre

Location: Duke Street, Liverpool, L1 5DR
Job Type: Full-time, Permanent

Salary: £25,000 - £30,000 per year

Overall Goal

You will lead day-to-day front-of-house operations, oversee the Front of House team, and ensure an exceptional customer experience across one of Liverpool’s most unique visitor attractions, including the attraction, shop and café.

We’re looking for a genuine people person with a naturally bubbly, energetic and outgoing personality. You should be confident engaging with people from all walks of life and thrive in a customer-facing environment where creating memorable experiences is at the heart of everything you do. As one of the key faces of Quirky Quarter, you’ll have the ability to make visitors feel welcomed, valued and excited from the moment they arrive.

This role is about far more than supervising operations; it’s about helping us elevate the visitor experience to the next level. Through your enthusiasm, leadership and passion for customer service, you’ll play a key role in creating the fun, engaging and unforgettable atmosphere that makes Quirky Quarter such a unique attraction.

Key Focus Areas

Visitor Experience
Shop & Merchandise
Café Operations
Team Support & Leadership

This role requires an energetic and approachable “face of the attraction” who enjoys interacting with guests, supporting colleagues and creating memorable experiences.

Job Description

Set in the heart of Liverpool city centre, Quirky Quarter is an imaginative and much-loved visitor attraction known for its playful spaces and memorable guest experiences. Visitors consistently compliment the venue’s unique atmosphere — and you’ll be right at the centre of it.

We’re looking for a creative, people-focused Front of House manager to support the day-to-day operation of our attraction, retail and café areas. You’ll lead by example, motivate the team, deliver outstanding customer service and contribute ideas that enhance the overall visitor experience.

The Role

This is a hands-on role where you’ll work alongside the team to ensure smooth day-to-day operations across the attraction. You’ll support the General Manager in maintaining high standards of customer service, retail presentation and café operations while helping to drive merchandise sales and guest engagement.

You’ll be confident, organised and personable, with a natural ability to build rapport with visitors and colleagues. Your enthusiasm and positive attitude will help create the welcoming and quirky atmosphere that makes Quirky Quarter unique.

Key Responsibilities

Lead the Front of House team during shifts, ensuring exceptional customer service and smooth daily operations.
Support the General Manager and wider team in delivering operational excellence across the attraction.
Supervise front-of-house staff during shifts, ensuring high standards are maintained.
Assist with booking systems, customer enquiries and visitor management.
Support retail sales through effective merchandising and product presentation.
Help maintain a fun, engaging and on-brand shop environment.
Assist in promoting merchandise, café offerings and visitor experiences through social media and marketing activities where required.
Ensure the café operates efficiently, maintaining cleanliness, presentation and service standards.
Encourage upselling opportunities across retail, café and visitor experiences.
Help train, coach and support new team members.
Lead by example in creating engaging, playful and memorable interactions with guests.
Resolve customer issues professionally and efficiently.
Carry out opening and closing procedures as required.
Monitor stock levels and report ordering requirements to management.
Ensure health, safety and cleanliness standards are maintained throughout the attraction, café and retail areas.

What We’re Looking For

Previous supervisory or senior front-of-house experience within hospitality, retail, visitor attractions or similar customer-facing environments.
An enthusiastic, outgoing and confident personality with a genuine passion for customer service.
Excellent people skills with the ability to engage visitors from all backgrounds and create a welcoming, memorable experience.
Strong communication and organisational skills.
A proactive, positive attitude and willingness to support colleagues.
Experience working with booking systems, EPOS systems and Microsoft Office.
Confidence handling customer enquiries and resolving issues.
An interest in retail sales, merchandising and guest experience.
Flexible to work weekends, holidays and occasional evenings as required.

What We Offer

Ongoing training and development opportunities.
A small, collaborative, people-first company culture.
Employee discounts and staff benefits.
Opportunity to contribute ideas and help shape the visitor experience.
A fun and unique working environment in one of Liverpool’s most distinctive visitor attractions.

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

front of house sales/customer service manager jobs in liverpool, eng

Front of House Manager

Deputy Customer Experience Manager ZARA LIVERPOOL

Duty Manager

Practice Manager

DEPUTY STORE MANAGER-LIVERPOOL

Front of House Supervisor

Deputy General Manager

Head Host/Hostess

Sales Associate

Duty Manager | REEL Widnes

Retail Supervisor

Master Technician - Liverpool VWCV

Duty Manager | REEL Chorley

Master Technician - Liverpool VWCV

Junior Sous Chef

Head Chef

Front of House Supervisor - New Site Opening

Vehicle Technician (Level 4) - Chester Peugeot

Vehicle Technician (Level 4) - Chester Peugeot

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