Call center Work, Jobs in Liverpool, Msy (with Salaries)

Call Centre Agent
Jacobs Enforcement —Birkenhead
- £24,500 - £30,000 a year
- Overtime
- Sales
- Financial services
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Customer Service Representatives (Liverpool) - 10th August Start
Capita —Liverpool
- £25,155 a year
- Full-time
- Customer service
- Employee discount
1d
ICC Call Handler - Estuary Point, Liverpool
North West Ambulance Service NHS Trust —Liverpool
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
Call Centre Trainer
Sureserve —Liverpool
- £30,000 - £34,000 a year
- Continuous improvement
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
Connells Group —Wirral
- From £25,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
10d
Administrator & Call Handler
Total Training Provision —Liverpool
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Call Centre Agent
Churchill Recovery Solutions —Knowsley
- Up to £25,000 a year
- Part-time
- Hybrid work
- Management
- Customer service
- IT
Quick apply
10d
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Customer Care Specialist
The Granite Group —Liverpool
- Up to £28,459 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Organisational skills
- Flexible schedule
Quick apply
Call Handler - Night
Sanctuary Supported Living —Blacon
- £15.14 an hour
- Night shift
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Call Handler / Hospitality
Total Training Provision —Birkenhead
- £22,000 - £26,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
Quick apply
Junior Sales Executive
Impero Limited —Liverpool
- £28,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Referral programme
Quick apply
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
3d
Customer Success with Sales – Call Centre Agent
MyJobQuote —St. Asaph
- £26,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
11d
Telesales Executive
Fibre Nova Ltd —Liverpool
- £26,000 - £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
7d
Bank Call Handler
Sanctuary Supported Living —Blacon
- £13.76 an hour
- Customer service
Quick apply
1d
Call Handler
Sanctuary Supported Living —Blacon
- £13.76 an hour
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Contact Centre Advisor
HCA Healthcare UK —Prestatyn
- £28,912 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
Call Centre Sales Executive
Embrace Education Ltd —Chester
- £25,500 - £27,500 a year
- Full-time
- Sales
- In-person
Quick apply
7d
Inbound Collections Agent
DCBL —Runcorn
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply

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Call Centre Agent

Jacobs Enforcement -
Birkenhead

Quick apply

Job details

Permanent | Full-time
£24,500 - £30,000 a year
4 days ago

Benefits

Casual dress
Health & wellbeing programme
Additional leave
Annual leave
Company pension
Discounted gym membership
Company events
Employee assistance programme
Bereavement leave
Life insurance
Referral programme

Qualifications

Accounts payable
Sales
Financial services
Negotiation
Time management

Full job description

Job Title: Call Centre Agent

Location: Group Birkenhead Office – CH41 4PE

Salary: £24,500 per annum (£30,000+ OTE with performance-related bonuses)

Job Type: Permanent

Hours: Full-time. 37 hours per week.

The Role:

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values energy, ambition, and a positive work environment. Your role involves handling inbound and outbound calls to engage with members of the public, negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement. With ongoing training, mentorship, and clear progression paths, we’re committed to helping you succeed and grow – with top performers earning over £60,000 OTE in succession roles!

What We’re Looking For:

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Experience in a Call Centre or Sales role is desirable.
Experience of a target-driven role or negotiating finances is also desirable.

What We Offer (N.B. Permanent Staff):

Competitive salary - £24,500 basic salary per annum
Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm.
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown.
Enhanced Family Leave – Generous maternity, paternity, adoption and shared parental pay to provide financial support to you and your family.
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing X2 your annual salary to give financial protection and peace of mind for your family.
Support for your Wellbeing – We offer a wide range of wellbeing, financial, and legal support through our EAP and in-house mental health first aiders.
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future.
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career.

Essential Requirements:

Successful candidates will need to undergo right to work and reference checks.

About Us:

Established since 1959, Jacobs Enforcement is a trusted leader in professional enforcement services, working collaboratively with over 185 Local Authorities across England and Wales and are the primary contractor in Wales for HMCTS. With a commitment to recovering outstanding debt ethically and effectively, we deliver exceptional results, adhering to both legal and professional standards.

Part of the ColX Group, Jacobs Enforcement is an equal opportunities and accredited Investors in People organisation. We positively encourage applications from all eligible candidates irrespective of any protected characteristic.

We are committed to supporting our team’s development while fostering a forward-thinking approach to innovation. By combining cutting-edge technology with a commitment to exceptional service, we ensure both our clients and employees thrive in a rapidly evolving industry.

Our Group Values (Accountability, Collaboration, Hospitable, Innovation, Ethical, Versatility, Excellence) are at the heart of everything we do. They guide how we build respectful and effective relationships with clients and individuals, and shape the way we support, develop, and recognise our people. This ensures a consistent, values-driven approach across every aspect of our Group.

Job Types: Full-time, Permanent

Pay: £24,500.00-£30,000.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company events
Company pension
Health & wellbeing programme
Life insurance
Referral programme

Work Location: In person

Quick apply

Refine Your Search

call center jobs in liverpool, msy

Call Centre Agent

Customer Service Representatives (Liverpool) - 10th August Start

ICC Call Handler - Estuary Point, Liverpool

Call Centre Trainer

Customer Service Advisor

Administrator & Call Handler

Call Centre Agent

Contact Centre Team Leader

Customer Care Specialist

Call Handler - Night

Call Handler / Hospitality

Junior Sales Executive

Call Centre Agent

Customer Success with Sales – Call Centre Agent

Telesales Executive

Bank Call Handler

Call Handler

Contact Centre Advisor

Call Centre Sales Executive

Inbound Collections Agent

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