Inbound collections Work, Jobs in Liverpool, Msy (with Salaries)

Inbound Collections Agent
DCBL —Runcorn
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply
Office Administrator/Customer Service
Embrace Education Ltd —Chester
- Up to £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
1d
Transport Planner Nights 4 on 4 off
Graylaw International —Skelmersdale
- £36,000 a year
- Full-time
- Organisational skills
- In-person
- Free parking
Quick apply
3d
Support Associate
Kate Spade —Cheshire Oaks
- Part-time
- Sales
- English
- Communication skills
- Employee discount
Transport Coordinator
SARIA Ltd —Widnes
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- IT
- Communication skills
Quick apply
11d
Logistics & Customs Specialist
Ingevity —Warrington
- Full-time
- Time management
Transport Coordinator (NIGHTS)
Muller Group —Skelmersdale
- Full-time
- Free parking
- Annual leave
1d

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inbound collections jobs near liverpool, msy

Inbound Collections Agent

DCBL -
Runcorn

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee assistance programme

Qualifications

Customer service
Microsoft Office
Negotiation

Full job description

Inbound Collections Agent Job Description

Have what it takes to get the right outcome?
Have a background in accounts, customer service or admin?
Fancy joining an award-winning team?

We have an exciting new opportunity for Inbound Collections Agents to join an award winning, rapidly expanding organisation at a time of transformation!

DCBL is a highly successful client-focused business being one of the UK’s market leaders in debt recovery.

Due to our rapid growth, we have serval exciting telephone based, Inbound collection Agent positions available.

Your new role:

As an Inbound Collections Agent your role is to maximise collections throughout the process of the Collections letter cycle. You will be the main point of inbound contact for customers who have received a Debt Recovery letter and are responsible for taking payments, setting up payment arrangements and answering customer telephone queries.

What’s in it for you:

Starting Salary £24,000.00, increasing to £25,000.00 – With a bonus structure with a potential OTE £28,600 after successful completion of 3 months’ probation
Monday to Friday working with NO weekends and NO bank holidays!
Working hours – 9am -5pm Monday – Thursday and 9am – 4pm Fridays
Monday – Friday schedule (36.5 hours per week)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch
Company social events
Full training provided.
Career development and progression opportunities
Rapidly expanding multi-functional operation

Your new role and responsibilities:

Handle calls and queries appropriately, in a polite and professional manner
Take payments over the telephone
Negotiate suitable payment arrangements with debtors
Answer debtor queries using Client systems
Update status of accounts accordingly via Client systems
Review debtor evidence in line with acceptable company standards
Adhere to client business parameters
Comply with company policies and regulatory requirements on every call

What we need from you:

Excellent listener and communicator
Strong customer service skills
Ability to affectively work in a team
Be self-motivated and work well towards targets
Good PC Literacy skills, including a good working knowledge of Microsoft Office package
Good Negotiation skills
Previous experience in a fast-paced office/call centre environment desirable but not essential
Previous experience in debt recovery or payment management desirable but not essential as full training is provided

Please note: This is not a hybrid role, and the position is located at our Manor Park office in Runcorn. By submitting your application, you are agreeing for DCBL to store your personal information on file for Recruitment purposes

Benefits:

Company events
Company pension
Discounted or free food
Free parking

Schedule:

Day shift
Monday to Friday
No weekends

Work Location: In person

Want to know more about DCBL:

DCBL Website – HERE

DCBL LinkedIn - HERE

Quick apply

Refine Your Search

inbound collections jobs in liverpool, msy

Inbound Collections Agent

Office Administrator/Customer Service

Transport Planner Nights 4 on 4 off

Support Associate

Transport Coordinator

Logistics & Customs Specialist

Transport Coordinator (NIGHTS)

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