Client services manager Work, Jobs in Livingston, Wln (with Salaries)

Client Services Manager
Nikos Apergis Business Solutions Ltd —Bathgate
- £2,800 - £3,900 a month
- Full-time
- In-person
- Communication skills
Quick apply
12h
Project/Account Manager
RHT Group —Dunfermline
- From £40,000 a year
- Overtime
- Analysis skills
- Project management
- Travel
- Free parking
- Employee assistance programme
Quick apply
5d
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
6d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
4d
Project Administrator (Fixed Term)
Commsworld —Newbridge
- Up to £25,000 a year
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Hotel Sales Manager
Mercure Livingston —Livingston
- £25,000 a year
- Part-time
- Hospitality
- Bar
- Sales
- Free parking
- Employee assistance programme
Quick apply
6d
Office Manager
Manjari Business Services Ltd —Alloa
- £2,035 - £3,000 a month
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
12h
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
13d
Senior Client Programmes Manager
Burges Salmon —Edinburgh
- Continuous improvement
- Organisational skills
- Communication skills
New Business Senior Manager
BDO —Edinburgh
- Full-time
- Business development
Receptionist
ISS Facility Services —Edinburgh
- £14.80 an hour
- Monday to Friday
14d
Project Support Administrator
Environmental Essentials Ltd —High Blantyre
- £25,500 a year
- Full-time
- Microsoft Office
- Accounting
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Business Development Manager
Brakes —Falkirk
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Food service
Customer Service Quality Control & Performance Coach
JPMorganChase —Edinburgh
- Full-time
- Salesforce
- Analysis skills
- Communication skills
9d
Project Coordinator - 12 Month FTC (Maternity Cover)
Quorum Cyber —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
13d
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
3d
Area Sales Manager - Scotland
Liebherr-Great Britain Ltd. —Bathgate
- Full-time
- Sales
- Microsoft Office
- IT
Vice President, Trustee & Depositary Manager
The Bank of New York Mellon Corporation —Edinburgh
- Full-time
- Hybrid work
- Organisational skills
- Business
- Communication skills

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Client Services Manager

Nikos Apergis Business Solutions Ltd
Bathgate

Quick apply

Job details

Permanent | Full-time
£2,800 - £3,900 a month
12 hours ago

Qualifications

Account management
Communication skills

Full job description

"About the Role:

Bathgate is a well connected business hub in West Lothian, and at Nikos Apergis Business Solutions Ltd, we focus on helping clients manage day to day operations with reliability, clarity, and professional service. We support businesses with client coordination, operational support, service delivery, and process improvement.

We are looking for a Client Services Manager who can take ownership of client relationships and ensure that service standards are consistently met. This role is ideal for someone who enjoys working with people, solving operational challenges, and coordinating between clients, internal teams, and management.

You are not just handling client queries; you are building strong working relationships, improving service processes, and making sure clients receive dependable support from start to finish.

Why Work With Us?

The Environment:

Our Bathgate location provides a practical and professional working environment with access to key transport routes across West Lothian, Edinburgh, and Glasgow. We value a workplace where people can communicate clearly, work efficiently, and grow with the business.

Service Focus:

We believe that strong client service is built through consistency, accountability, and clear communication. You will have the opportunity to influence how we manage client accounts and improve service delivery.

Operational Support:

You will work closely with operations, administration, and management teams to ensure that client needs are understood and handled properly.

Growth:

As the company continues to develop, you will have room to take on more responsibility, improve internal procedures, and help shape the client services function.

Key Responsibilities:

Client Relationship Management:

Act as the main point of contact for assigned clients. Build strong professional relationships and ensure that client expectations are understood and managed effectively.

Service Delivery:

Monitor daily service performance, follow up on client requirements, and coordinate with internal teams to make sure work is completed accurately and on time.

Issue Resolution:

Handle client concerns professionally, investigate service issues, and provide practical solutions to maintain client satisfaction.

Process Improvement:

Review existing client service procedures and recommend improvements to make communication, reporting, and delivery more efficient.

Team Coordination:

Support and guide client service staff, administrative team members, or coordinators to ensure consistent service standards.

Reporting:

Prepare updates, service reports, and performance summaries for management and clients when required.

Stakeholder Communication:

Work closely with internal departments, external partners, and senior management to ensure smooth handling of client accounts and operational priorities.

What We Are Looking For:

Experience:

3+ years of experience in client services, account management, operations support, customer success, or a similar business support role. Previous experience in a supervisory or team coordination position is preferred.

Communication Skills:

You are confident speaking with clients, handling concerns, and explaining updates in a clear and professional way.

Organisation:

You can manage multiple client accounts, track follow ups, and keep work moving without losing attention to detail.

Problem Solving:

You are calm under pressure and able to find practical solutions when service issues or client concerns arise.

Leadership Mindset:

You can support team members, encourage accountability, and help maintain a positive service culture.

Pay: £2,800.00-£3,900.00 per month

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in livingston, wln

Client Services Manager

Project/Account Manager

Sales and Marketing Manager

Customer Service Centre Agent

Project Administrator (Fixed Term)

Hotel Sales Manager

Office Manager

Administrative Assistant

Customer Service Manager

Senior Client Programmes Manager

New Business Senior Manager

Receptionist

Project Support Administrator

Business Development Manager

Customer Service Quality Control & Performance Coach

Project Coordinator - 12 Month FTC (Maternity Cover)

Customer Service Brokerage Support

Helpdesk Team Leader

Area Sales Manager - Scotland

Vice President, Trustee & Depositary Manager

I want to receive the latest job alerts for client services manager in livingston, wln

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