It support specialist Work, Jobs in Livingston, Wln (with Salaries)

L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
1d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Onsite IT Support Specialist
Avaloq —Edinburgh
- Full-time
- Windows
- Organisational skills
- SharePoint
Quick apply
IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
6d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
IT Systems Administrator
Albert Bartlett —Airdrie
- Full-time
- Software troubleshooting
- Computer networking
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Business Systems Coordinator
OV Glasgow —Glasgow
- Full-time
- ERP systems
- Bakery
- Free parking
- Bereavement leave
Quick apply
7h
Senior Application Support Consultant
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
8d
Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
Senior Specialist - IT
Wood Mackenzie Limited —Edinburgh
- Hybrid work
- Salesforce
- Analysis skills
- APIs
Quick apply
7h
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Implementation & Support Consultant
The Anywhere Company —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
Quick apply
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
IT Functional Support Lead-Dynamics 365 (Operations)
Veranova L P —Edinburgh
- Bachelor's degree
- APIs
- IT
- Annual leave
- Life insurance
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Edinburgh
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
IT Apprenticeship
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
6d
Junior Technical Account Manager
Texaport —Edinburgh
- £26,500 - £32,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
Quick apply
5d

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it support specialist jobs near livingston, wln

L1 Service Desk Team Leader

XMA -
Livingston

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Job details

Permanent | Full-time
£28,000 - £32,000 a year
1 day ago

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Team management
ServiceNow
IT
Help desk

Full job description

Location: Livingston

SALARY: £28,000 - £32,000 per annum

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills?

If you answered yes to any of the above, we may have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements.

LOCATION : Livingston - Hybrid

JOB SPECIFICATION:
You’ll be responsible for a team of 10-12 colleagues within a busy helpdesk
Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email
1-2-1s and coaching plans within your team, plus the delivery of performance reviews
Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication.

This role involves working Monday – Friday on 8.5 hour shifts, anywhere between 7am-6pm, with an hour lunch.

REQUIREMENTS:
Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment
Confident delivering customer service and dealing with clients both by phone or email
A keen interest in IT or experience managing a helpdesk team

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is [email protected], we will be happy to action your requests.

KEYWORDS : 1 st Line IT Support, 1 st Line, 1 st Line Team Leader, 1 st Line IT Support Team Leader, Technical Analyst Team Lead, 1 st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1 st Level Team Leader, 1 st Level Technical Analyst Team Leader

Apply Now

Refine Your Search

it support specialist jobs in livingston, wln

L1 Service Desk Team Leader

Regional IT Support Specialist

Onsite IT Support Specialist

IT Support Specialist

First Line Desktop and Network IT Support Engineer.

IT Support Engineer

Senior Technical Support Analyst

IT Systems Administrator

Business Systems Coordinator

Senior Application Support Consultant

Support Engineer

Senior Specialist - IT

Product Support Specialist - Institutions

Implementation & Support Consultant

Deskside Support Engineer (Edinburgh)

IT Functional Support Lead-Dynamics 365 (Operations)

Analyst, Enterprise Service Desk

IT Apprenticeship

Technical Support Engineer

Junior Technical Account Manager

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