Onboarding specialist Work, Jobs in Llandough, Vgl (with Salaries)

Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Business Support Officer
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Annual leave
1d
Data & Compliance Administrator
Apprenticeship Group Wales Ltd —Caerphilly
- Up to £13,218.40 a year
- Part-time
- Customer service
- Administrative experience
- In-person
- Health & wellbeing programme
Quick apply
2d
Senior Business Support Administrator
Menzies LLP —Cardiff
- Organisational skills
- Banking
- Time management
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Courier Service Specialist
Evri —Bridgend
- £28,000 - £32,000 a year
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Ecommerce Specialist
CheckFire Ltd —Ystrad Mynach
- £39,900 a year
- Full-time
- Sales
- Customer service
- Merchandising
- Free parking
- Employee assistance programme
Quick apply
9d
Community Executive - Events Specialist
TramshedTech —Swansea
- £24,479 - £25,000 a year
- Full-time
- CRM software
- Hospitality
- Management
Quick apply
14d
Assistant Facilities Manager
Ty Hafan —Sully
- £34,281 - £38,149 a year
- Full-time
- Hybrid work
- Management
- Contracts
- Hospice
- Free parking
- Employee assistance programme
2d
Support Worker - Barry, CF62 - Drivers Only
Accomplish —Barry
- £14.05 - £14.75 an hour
- Nights as needed
- Military
- Annual leave
- Referral programme
Quick apply
People Services Coordinator
Hodge Bank —Cardiff
- £25,875 a year
- Full-time
- Human resources
- Front desk
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Senior/Principal/Associate Ornithologist
AECOM —Cardiff
- Full-time
- Hybrid work
1d
Support Worker - Barry (CF62)
Accomplish —Barry
- £14.05 - £14.75 an hour
- Nights as needed
- Military
- Annual leave
- Referral programme
Quick apply
1d
Buyer
Hodge Bank —Cardiff
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior Technical Business Analyst
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Part-time
- Hybrid work
- Salesforce
- Presentation skills
- Software development
- Annual leave
- Flexible schedule
12d
Transfer Agency, Associate 2
State Street —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Accounts Receivable Specialist
UK SBS Ltd —Newport
- £27,756 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Communication skills
12d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Swansea
- Full-time
- Azure
- Military
- Salesforce
5h
Technical Director - Hydrogeology
AECOM —Cardiff
- Full-time
- Hybrid work
- Leadership
6d
Principal Scientist
Simbec-Orion —Merthyr Tydfil
- Full-time
- Doctoral degree
- Maintenance
- Master's degree
13d

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Onboarding Specialist

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£26,599 a year

Qualifications

Microsoft Excel
Organisational skills

Full job description

Job Title: Onboarding Specialist
Working Pattern: Hybrid – Includes 3 days a week on site each week
Contract Type: Full time, permanent
Role overview:
We are looking for an Onboarding Specialist for our Payroll, HR and budget planning software, whose role is to proactively assist new and existing customers of all levels with onboarding, product training and ongoing integration queries. The role entails effectively set-up and supporting customers on how to effectively complete their ongoing payroll, HR and budget management using our EduPay and BPS solutions, understand their requirements and working with the customer to identify appropriate solutions.
Key responsibilities:

Ensure all SLAs are met including but not limited to set up procedures, parallel runs and onboarding admin related to new client set ups for our Payroll, HR and budget planning systems.
Deliver high quality setups and administration for clients, with strong use of the Edupay and BPS software.
Complete accurate parallel runs, identifying issues before they arise and correcting data where appropriate.
Have excellent Microsoft excel skills, being able to manage large volumes of data administration in a professional and confidential manner
Provide client implementation calls including but not limited to; gathering requirements for the effect set up of the BPS and Edupay to ensure smooth onboarding, give a clear outline of the onboarding process to the client, set expectations around time frames and data submissions, and deliver introductory system training.
Proactivity work as part of a team to follow up with clients where outstanding data is required, effectively reset expectations with clients where this creates delays to Go Live.
Provide full detailed product training at the point of Go Live (access) to clients to ensure functionality and understanding of the Edupay and BPS products post sale.
Work effectively as a team to ensure all customers are onboarded as effectively as possible, whilst delivering exceptional customer service.
Review customer complaints and concerns and seek to improve the customer experience.
Deliver consistently against a clear set of objectives and KPI’s relating to both to personal delivery (productivity) and team delivery of customer interactions (NPS).
Demonstrate high levels of engagement and passion about all products and an ability to translate this to all our customers.

What will you need to succeed?
Experience:

Drive and motivation to work in a fast-paced environment with minimum supervision.
Ability to learn quickly and adapt to change as new products are introduced alongside new ways of working.
Ability to communicate effectively to a diverse range of customer types (i.e., senior management, middle management, and product users), using a range of communication channels.
Must be an excellent communicator both verbally and written with great presentational attributes.
Problem solving skills for resolving complaints and complex queries.
Excellent organisational skills for managing multiple customers simultaneously and prioritise workload.
Strong interpersonal skills including effective questioning and listening skills.
Aptitude in using software products of varying complexity.

Quick apply

Refine Your Search

onboarding specialist jobs in llandough, vgl

Onboarding Specialist

Business Support Officer

Data & Compliance Administrator

Senior Business Support Administrator

Customer Enablement Specialist

Courier Service Specialist

Ecommerce Specialist

Community Executive - Events Specialist

Assistant Facilities Manager

Support Worker - Barry, CF62 - Drivers Only

People Services Coordinator

Senior/Principal/Associate Ornithologist

Support Worker - Barry (CF62)

Buyer

Senior Technical Business Analyst

Transfer Agency, Associate 2

Accounts Receivable Specialist

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Technical Director - Hydrogeology

Principal Scientist

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