ABOUT THE NANTWICH CLINIC
The Nantwich Clinic is a premium, multi-specialty private clinic based in Stapeley, Nantwich.
We provide Physiotherapy, Podiatry, Audiology, Private GP Services, Aesthetics, and Wellness within one integrated clinic environment.
We are not a high-volume, transactional clinic. We are building a clinic that operates to a genuinely high clinical and operational standard, and the systems behind the patient experience matter as much as the experience itself.
This role exists because that standard requires someone who owns the infrastructure that keeps the clinic compliant, accountable, and running cleanly.
THE ROLE
This is a part-time, office-based role for someone who is comfortable working independently, manages detail well, and takes genuine ownership of their responsibilities.
You will not be managing patients or running reception. You will be responsible for the operational and governance infrastructure of the clinic: the systems, records, audits, and data that keep everything functioning properly behind the scenes.
This role is central to how the clinic manages CQC compliance, financial administration, staff performance data, and internal governance. Done well, it is quiet and invisible. Done poorly, it creates serious operational and regulatory risk.
The right person will understand that distinction and take it seriously.
KEY RESPONSIBILITIES
Compliance and Governance
- Maintain and update CQC policies and procedures in line with regulatory requirements
- Conduct internal audits against compliance standards and document findings accurately
- Track and manage outstanding compliance actions, escalating where required
- Support CQC inspection readiness and evidence collection
- Maintain accurate records across clinical and operational governance documents
Finance Administration
- Support day-to-day financial administration within Xero
- Reconcile transactions, manage supplier records, and process invoices accurately
- Produce financial summaries and reports to support management decision-making
- Flag discrepancies or anomalies for review
People Data and Performance Infrastructure
- Collect, collate, and maintain data to support staff PDPs and KPI tracking
- Prepare structured data summaries ahead of 1-2-1 meetings and performance reviews
- Maintain accurate records for team training, competency sign-off, and development milestones
- Ensure documentation standards are met across people management records
Operational Administration
- Support data collection and reporting across clinic departments
- Maintain internal registers, trackers, and administrative records
- Identify gaps in documentation and raise them proactively
- Contribute to the continuous improvement of administrative systems and processes
WHAT WE ARE LOOKING FOR
Essential
- Previous experience in an administration, compliance, finance admin, or operations support role
- Strong accuracy and attention to detail across written and numerical work
- Comfortable working with financial records and data, including spreadsheets and financial systems
- Organised, methodical, and reliable in managing ongoing responsibilities without close supervision
- Confident handling regulatory or governance documentation
- Strong written communication and documentation standards
- Able to manage competing priorities calmly and without errors
Desirable
- Experience using Xero or similar financial management software
- Familiarity with CQC regulatory frameworks or healthcare compliance requirements
- Experience supporting HR, PDP, or performance data processes
- Experience in private healthcare, professional services, or a regulated environment
THIS ROLE IS NOT SUITED TO SOMEONE WHO
- Prefers reactive rather than proactive working
- Is not comfortable with regulatory documents, compliance processes, or financial records
- Needs close supervision to manage ongoing responsibilities
- Allows detail to slip under pressure or when managing multiple tasks
- Is not confident raising concerns or flagging issues directly
- Treats administrative standards as optional rather than non-negotiable
WHAT WE OFFER
- A part-time role with genuine responsibility and clear ownership
- A modern, premium clinic environment with a high-standard team
- Ongoing development and access to clinic training resources
- Staff discounts on clinic services and products
- Free on-site parking
- The opportunity to grow your role as the clinic expands
WHY THIS ROLE MATTERS
The Nantwich Clinic is growing. Behind every patient experience is a layer of compliance records, financial administration, performance data, and governance documentation that must be managed accurately and consistently.
This role owns that layer. The clinic runs better, more safely, and more professionally when it is done well. That is the standard we are looking for.
HOW TO APPLY
Please send your CV along with a short covering statement telling us:
- Why this role interests you
- How you manage accuracy and detail when working across multiple ongoing responsibilities
- Your experience with financial administration, compliance documentation, or data management
We are actively recruiting and looking to move quickly for the right candidate.
Pay: £26,436.80-£29,580.00 per year
Benefits:
- Company events
- Employee discount
- Free parking
- On-site parking
- Paid volunteer time
- Store discount
Work Location: In person
