Patient service advisor Work, Jobs in Macclesfield, Eng (with Salaries)

Customer Service Call Centre Agent
MAC Dental —Macclesfield
- £13 - £15 an hour
- Part-time
- Customer service
- English
- Data entry
- Free parking
Quick apply
10d
Patient Service Advisor
Manchester Integrative Medical Practice —Manchester
- £13.45 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Administrative experience
Quick apply
12d
Customer Service Advisor
HR Executive Limited —Newcastle-under-Lyme
- From £26,436 a year
- Full-time
- Customer service
- English
- Data entry
Quick apply
Donor Care Advisor (ME Department)
Human Appeal —Cheadle
- £12.71 an hour
- Temporary
- No experience needed
- English
- Microsoft Office
Quick apply
3d
Patient Advisor
Optical Express Group —Manchester
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
12d
Patient Services Advisor
mydentist —Radcliffe
- 8 hour shift
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
Quick apply
Dispenser
Boots —Stockport
- £13.92 - £16.64 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
Assessment Advisor (Fixed until 31.03.2027)
Salford Council —Salford
- £29,540 - £31,537 a year
- Hybrid work
- Organisational skills
- Communication skills
4d
No7 Advisor
Boots —Manchester
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
5d
HSE Process Safety Advisor
Bespak —Holmes Chapel
- £60,000 - £75,500 a year
- Monday to Friday
- Engineering
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Operations Advisor
Well Pharmacy —Manchester
- £24,785 a year
- Weekend availability
- Annual leave
- Employee discount
Senior Medical Writer
Nucleus Global —Manchester
- Remote
- Travel
- Work from home
Sales Advisor - Part Time
M&S Opticians —Newcastle
- Part-time
- Sales
- Customer service
- No experience needed
Quick apply
Customer Contact Centre Advisor (Sales)
Transform Medical Services —Manchester
- From £12.71 an hour
- Weekend availability
- Sales
- Customer service
- Data entry
- Free parking
- Employee discount
Quick apply
13d
Security Manager
Waters Corporation —Wilmslow
- Military
- Presentation skills
- Bachelor's degree
11d
Optical Advisor
Sally French Teeling and Altrincham Eyewear —Cheadle
- From £13.01 an hour
- Full-time
- Computer literacy
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
2d
Senior Clinical Perfusionist
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £57,528 - £64,750 a year
- Full-time
- Communication skills
3d
Relief Dispenser
Boots —Stockport
- £16 an hour
- Part-time
- Travel
- IT
- Employee assistance programme
- Employee discount
Account Manager
Nucleus Global —Manchester
- Remote
- Project management
- Organisational skills
- Communication skills
Assistant Admin Manager
Evergreen Life —Manchester
- £27,000 - £30,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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patient service advisor jobs near macclesfield, eng

Customer Service Call Centre Agent

MAC Dental -
Macclesfield

Quick apply

Job details

Permanent | Part-time | Full-time
£13 - £15 an hour
10 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
IT
Computer skills
Phone etiquette
Communication skills

Full job description

Role:

We are currently recruiting for a Dental Practice Call Centre Customer Service Advisor / Receptionist Duties.

Answering inbound calls and making outbound follow up calls
Answering any customer questions and providing high levels of customer service

Requirements:

We are ideally looking for applicants who have a solid background in customer services. Experience of working in Call Centre environments would be extremely useful, however, full training is provided, so if you don’t have this but do have exception communication skills and a history of strong customer service experience, we would still welcome your application.

Previous customer service experience (essential)
Excellent timekeeping and punctuality (essential)
Excellent communication skills (essential)
Professional telephone manner (essential)
Call centre experience (useful)

Key Responsibilities:

1. Responsive Customer Care: As a Patient Service Representative your primary role will be to answer incoming calls from customers promptly with some face to face interactions. You'll provide assistance and information with professionalism and courtesy.

2. Efficient Problem Solver: Handle patient inquiries, complaints, and requests with agility, aiming to resolve issues effectively and efficiently. Your goal is to leave patients satisfied.

3. Accurate Records: Maintain meticulous records of patient interactions and transactions, ensuring data integrity and completeness.

4. Adherence to Guidelines: Follow communication procedures, guidelines, and company policies when interacting with patients. Uphold the highest standards of service.

5. Issue Resolution: Identify and escalate priority issues to the appropriate department or supervisor, ensuring swift resolution for patients.

6. Product Expertise: Be well-versed in our company's products and services. Provide patients with comprehensive information and guidance.

7. Efficient Processing: Handle various patient requests, from processing orders and forms to applications. Accuracy and attention to detail are paramount.

8. Stay Informed: Keep your knowledge up-to-date regarding our company's products, services, and policies.

Key Skills:

1. Exceptional Communication: Demonstrating excellent verbal communication skills, you'll ensure patients feel heard and valued.

2. Patient Focus: Your strong customer service orientation will drive your interactions. Going the extra mile to satisfy patients is your hallmark.

3. Thriving in Fast-Paced Environments: Your ability to handle high call volumes and work in a fast-paced environment will ensure patients receive timely assistance.

4. Problem-Solving Pro: You excel in identifying and solving problems, always seeking the best solutions for patients.

5. Detail-Oriented: Your keen attention to detail guarantees accurate data entry and precise service.

6. Multitasking Maestro: Juggling multiple tasks and prioritizing them effectively is your strength.

7. Tech-Savvy: Proficiency in computer skills, including relevant software applications, is a must.

8. Accuracy and attention to detail

9. Influencing and persuading skills

Please note that while this job description covers the primary responsibilities and skills required, it's not intended to be all-inclusive. As part of our dynamic team, you may perform other related duties as assigned by your supervisor.

About us

Rauf Wellington Dental practices is a Group of 7 family-owned dental businesses, based around Greater Manchester. Our Mac Dental brand in Macclesfield Cheshire, it is our flagship practice, which provides support to our wider interests. Mac Dental is one of Cheshire’s largest Dental providers. We have a wide range of clinicians offering a full range of dental treatments. Mac Dental boasts the most Google reviews for a Dental Practice in the North-West of England.

The Practices throughout the Group house the latest ‘state of the art’ equipment and, on an ongoing basis, the Group invests in newly developed technology. Becoming part of the ‘family’ will, of course, enable you to enhance your experience or become well versed in all the latest equipment and technology. More importantly, however, you will be working in an environment that thrives on clinical excellence and happy patients.

Hours ; Minimum 32 to 39, Monday to Thursday 8.30 to 6, Fridays 8.30 to 5.

The above job description is intended to give a general overview for the level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities and skills required for this job title.

Job Types: Full-time, Part-time, Permanent

Pay: £13.00-£15.00 per hour

Benefits:

Company pension
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

employed: 4 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

patient service advisor jobs in macclesfield, eng

Customer Service Call Centre Agent

Patient Service Advisor

Customer Service Advisor

Donor Care Advisor (ME Department)

Patient Advisor

Patient Services Advisor

Dispenser

Assessment Advisor (Fixed until 31.03.2027)

No7 Advisor

HSE Process Safety Advisor

Customer Operations Advisor

Senior Medical Writer

Sales Advisor - Part Time

Customer Contact Centre Advisor (Sales)

Security Manager

Optical Advisor

Senior Clinical Perfusionist

Relief Dispenser

Account Manager

Assistant Admin Manager

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