Service desk Work, Jobs in Magor, Mon (with Salaries)

Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
6d
Service Desk Analyst
Cardiff Metropolitan University —Cardiff
- £28,031 - £28,778 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
3d
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
22h
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Administrative Support Officer
Cwm Taf Morgannwg University Health Board —Pontypridd
- £26,300 - £27,890 a year
- Full-time
- Oracle
- Organisational skills
- Communication skills
5d
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Senior IT Service Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
12d
IT Infrastructure Analyst
ZF —Pontypool
- Up to £40 an hour
- Computer Science
- English
- Microsoft Office
ICT Service Desk Technician
HFT —Bristol
- £26,747.82 a year
- Full-time
- Customer service
- Communication skills
Quick apply
8d
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
6d
HR Systems Officer
Welsh Parliament —Cardiff
- £26,690 - £30,503 a year
- Temporary
- Hybrid work
- Administrative experience
- Presentation skills
- Human resources
- Work from home
8d
Service Desk Engineer (9 Month FTC)
IVC —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
- Employee discount
8d
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
8d
Facilities & Reception Support - Bristol
Jacobs —Bristol
- Full-time
- Front desk
- Communication skills
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme

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Service Desk Analyst

Gardiner Bros -
Eastington

Quick apply

Job details

Full-time
Up to £28,500 a year
12 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
Windows
IT support
Organisational skills
IT
Communication skills
Active Directory

Full job description

Job Advert

Job Title – Service Desk Analyst
Salary – Up to £28,500 (depending on experience)
Hours – Monday – Friday 8:30 – 17:00
Location – Stonehouse, GL10 3EZ - Office Based

At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we’ve grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few.

What will the Service Desk Analyst role entail?

Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range of queries. The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems.

Ensuring all requests are logged and processed through to resolution and keeping the end user updated.
Being the first point of contact to resolve all requests where possible
Troubleshoot hardware, software and connectivity issues across the business
Escalating cases where necessary to 2nd line support and our external support providers where appropriate.
Setting up IT equipment and access for new starters, as well as onboarding and exiting for employees.
Supporting IT team with end user devices across the business such as, laptops, mobile devices, etc.
Continually identify opportunities for improved operational efficiencies and the aim of eliminating repetitive issues.

What we’re looking for?

The key things we are looking for in our service desk analyst is a proactive individual who is organised and able to deal with a variety of different tasks as well as strong customer service and communication skills, ability to talk to people of all levels and a want to develop their IT skills and knowledge.

Previous experience in a service desk or IT support role with a strong customer service mindset
Good knowledge of Microsoft Windows, Microsoft 365, Active Directory/Entra ID and end-user device support
Strong problem solving, communication and organisational skills with the ability to manage priorities effectively

What we offer in return:

25 Days annual leave entitlement
Enhanced maternity and paternity leave
Generous staff discounts on all brands we supply
Life assurance & company pension
Discounts local gym memberships
Free mortgage advice & £0 broker Fee
Eyecare vouchers

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives.

If you need any adjustments during the recruitment process, please let us know—we are happy to help!

Quick apply

Refine Your Search

service desk jobs in magor, mon

Service Desk Analyst

Service Desk Analyst

Customer Service Assistant

Service Desk Analyst

Service Desk Manager

IT Support Technician

General Support

Support Analyst

Administrative Support Officer

Technical Support Engineer

Application Operations Support Analyst

Senior IT Service Manager

IT Infrastructure Analyst

ICT Service Desk Technician

Front Line Support Consultant

HR Systems Officer

Service Desk Engineer (9 Month FTC)

IT Support Analyst

Facilities & Reception Support - Bristol

Service Desk Engineer

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