Customer support & planning Work, Jobs in Maidstone, Eng (with Salaries)

Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Part time Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Customer Service Coordinator
Commercial Services Group —West Malling
- £25,949 - £29,614 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
2d
Customer Service & Admin Assistant
Bridger Transport Limited —Tonbridge
- £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Clerical Assistant
University of Kent —Canterbury
- £23,350 - £24,215 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- University
2d
Customer Sales Advisor
Halfords —Maidstone
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Operations Assistant
Canoports UK Trading as AliDeck —Rochester
- £27,000 a year
- Part-time
- Microsoft Excel
- English
- Driving
- Life insurance
Quick apply
1d
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Train Presentation Coordinator
Southeastern Railway —Gillingham
- £28,936 a year
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Quick apply
5d
Customer Service Advisor
Yorkshire Building Society —Canterbury
- £11,200 a year
- Customer service
- Financial services
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Planner
Mears Group —Tonbridge
- Up to £30,458.75 a year
- Monday to Friday
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee discount
Purchasing and Logistics Coordinator
Baumit Ltd —Aylesford
- £25,000 - £26,500 a year
- Temporary
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
8d
Freight National Account Executive
FedEx EU —Aylesford
- Full-time
- Sales
- Communication skills
- Employee assistance programme
12d
Direct Response Marketing Specialist
Must Have Ideas Ltd —Aylesford
- Full-time
- Data analysis skills
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Estates Administration Assistant
2gether support solutions —Canterbury
- £26,300 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
8d
Apprentice
Maidstone Borough Council —Maidstone
- Full-time
- Hybrid work
- English
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
Supply Chain Coordinator
zendbox —Paddock Wood
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
1d
Specialist Intelligence Analyst - Resilience and Crisis Team
Quilter —London
- Full-time
- Military
- Analysis skills
- Communication skills

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Customer Support & Planning Coordinator

Apogee Corp -
Maidstone

Apply Now

Job details

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support

Full job description

Maidstone
Job Summary ABOUT US
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!
Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS
As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally.
This is not just a support role. It is a pivotal position where customer experience meets operational excellence. You will balance real-time problem solving with smart planning, ensuring the right engineer is in the right place at the right time.
What you will be doing Acting as the first point of contact for customers via phone, email, and digital channels Managing customer queries with professionalism, empathy, and urgency Scheduling and coordinating field engineers, ensuring optimal route planning and SLA adherence Allocating and prioritising work orders based on skills, availability, and location Communicating updates to customers and internal stakeholders to keep everything running smoothly Escalating complex issues and ensuring they are resolved quickly and effectively Maintaining accurate records, supporting administrative processes, and managing service data Continuously improving service delivery through attention to detail and proactive thinking
A typical working pattern is Monday to Friday, either 08.00 - 17.00, 08.30 - 17.30 or 09.00 - 18.00 with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week afer training SKILLS AND EXPERIENCE REQUIRED
You might already be working in customer support, service coordination, or a helpdesk environment - or you could be someone with strong organisational skills ready to step into a more operational role.
We are particularly interested in people who: Have experience in a customer-focused environment ieally within an office Stay calm and solutions-focused under pressure Communicate clearly and confidently with a wide range of stakeholders Can juggle multiple priorities without losing attention to detail Enjoy problem-solving and making things run more efficiently Are comfortable using systems and tools such as Microsoft Office or service platforms Bring energy, accountability, and a genuine commitment to delivering great service
Experience in dispatching or field service coordination is beneficial, but not essential - attitude and capability matter just as much here.
We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BENEFITS
Flexible working options
33 days holiday including bank holidays
Holiday purchase scheme
Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
2 paid days off per year for voluntary work to support our local communities
Staff Reward Scheme
Pension scheme
Life assurance 4 x salary
Sponsorship for professional development and memberships
Employee Assistance Programme, including financial wellbeing support
Mental health first aider support programme
Cycle2work scheme
Discounted Gym Membership
Eye care voucher scheme
Free flu vaccinations
Employee social events and recognition activities throughout the year
HP Employee discount programmes
Mobile phone discounts WHY JOIN APOGEE
At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.
Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.
We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 – we are committed to making your experience inclusive and accessible.
We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.
Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation.
Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.

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Refine Your Search

customer support & planning jobs in maidstone, eng

Customer Support & Planning Coordinator

Part time Customer Support & Planning Coordinator

Customer Service Coordinator

Customer Service & Admin Assistant

Clerical Assistant

Customer Sales Advisor

Operations Assistant

Customer Engagement Specialist

Train Presentation Coordinator

Customer Service Advisor

Centre Coordinator & DDSL

Planner

Purchasing and Logistics Coordinator

Freight National Account Executive

Direct Response Marketing Specialist

Estates Administration Assistant

Apprentice

Supply Chain Coordinator

Customer Service Manager

Specialist Intelligence Analyst - Resilience and Crisis Team

I want to receive the latest job alerts for customer support & planning in maidstone, eng

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