Support engineer Work, Jobs in Manchester, Eng (with Salaries)

Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
Cyber Security Engineer
PayStream Accounting Services —Altrincham
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- IT
- Communication skills
- Work from home
Quick apply
(Technical) Customer Service Advisor
Moving Intelligence —Stockport
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
10d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
12d
Cable Pullers / Data Room Installation Operatives
KMS Communications Limited —Manchester
- £180 a day
- Construction
- In-person
- Hand tools
Quick apply
2d
Project Coordinator
New Lift Solutions —Adlington
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Relocation assistance
Quick apply
11d
Administrator
Industrial Door Systems Ltd —Manchester
- £26,000 - £27,040 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
Quick apply
6d
Field Installation Engineer - North
Lightfoot —Manchester
- £35,000 a year
- Full-time
- Driving
- In-person
- Annual leave
Quick apply
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £42,085 - £46,541 a year
- Full-time
- Sick pay
Research Assistant
Holiferm —Trafford
- £31,000 a year
- Full-time
- Hybrid work
- Life insurance
Quick apply
2d
Data Governance Specialist
Together —Cheadle
- £45,000 - £60,000 a year
- Full-time
- SQL
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
Arcade Technician
bph events ltd —Manchester
- From £20,000 a year
- Part-time
- Customer service
- Driving
- Travel
Quick apply
1d
Civil & Structural Engineering Degree Apprenticeship (Level 6)
Northern Structural Services —Macclesfield
- £21,000 - £24,000 a year
- Full-time
- AutoCAD
- Civil engineering
- University
- Free parking
- Annual leave
Quick apply
Contract Support Team Member – Manchester - 12 Months Fixed Term Contract
APCOA PARKING (UK) LTD —Manchester
- £13.20 an hour
- Full-time
- Customer service
Quick apply
12d
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
11d
Product Design Engineer
Overland Outfitters UK LTD —Northwich
- £28,000 - £32,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Free parking
Quick apply
8d
Test Analyst
Core Outcome Solutions Limited —Manchester
- £35,000 - £44,000 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
Site Engineer
Strabag —Manchester
- Civil engineering

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Business Systems Support Engineer I

Brand Addition -
Manchester

Quick apply

Job details

Full-time

Qualifications

Software troubleshooting
ERP systems
Microsoft SQL Server
Magento
Warehouse management system
SQL
Database design
Software quality assurance
REST
Organisational skills
IT
Web services
Communication skills
Office experience
T-SQL

Full job description

We are looking for a bright, professional and enthusiastic individual with experience of working in an office environment; the candidate must have excellent communication skills, able to work well with a team and can also manage their own workload and time management.

The Business Systems Support Engineer I, will report to the IT Support Manager in our ICT department. The role will require the candidate to support Business System issues at a 1st/2nd line level, which may include troubleshooting and issue resolution with a SQL Database environment. The role will cover a range of Business Systems including ERP, Ecommerce sites, Redemption sites, Finance Systems, Reporting Platforms, WMS and Shipping Software. The candidate may need to liaise with our supporting partners such as point-of-sale system provider, payment processor and other partners as identified for existing and new deployments. This role will bring opportunities to get involved with other IT related projects.

This is a hybrid office role, and the candidate should expect to be in the Manchester office a minimum of 3 days per week to support internal stakeholders.

The ideal candidate must have a passion to learn and develop their skills further. Knowledge supporting ERP, WMS, and ecommerce systems is beneficial, and an understanding of TSQL query techniques to troubleshoot data will be useful. The candidate should demonstrate strong problem-solving skills. Knowledge of associated business systems (Finance, Tax, WMS etc.) is a plus.

Responsibilities include:

Supporting end-user issues on a variety of IT Business Systems with a primary focus on an ERP/Order Processing System, WMS platform and Ecommerce platform.
Supporting our customers with first line requests for our Magento ecommerce stores.
Raising support tickets with 3rd party vendors where appropriate.
Investigate ecommerce site issues raised by internal teams or clients, complete first-line troubleshooting and escalate technical defects where needed.
Clearly documenting system issues for feedback to the development team.
Supporting the ICT team with small to medium sized projects and helping to develop a yearly roll-out schedule.
Provide QA support for our ecommerce updates, new developments and configuration changes as needed.
Using TSQL to identify data issues and provide resolutions to issues.
Performing other business systems tasks related to the role for ongoing maintenance and operation of the systems.
Monitor recurring issues, keep accurate support records and contribute to process improvements and knowledge documentation.
Have knowledge and oversight to other associated business systems.

Must have:

Excellent interpersonal and organisational skills.
Experience supporting variety of business systems including ERPs, Warehouse Management Systems and Ecommerce platforms.
Basic understanding of how e-commerce website function, including categories, product data, promotions, user roles and order processes.
Experience working with databases; including good working knowledge of database design and relationships. TSQL experience is desirable.

It would be useful if the candidate had experience with:

Experience working with cXML and Restful Web Services.
Experience supporting Magento 2 or a similar e-commerce platform in a B2B or B2C environment.
SQL Server Administration
Candidate must demonstrate a working knowledge/understanding of a quote to invoice process.
VAT System Knowledge
Working Knowledge of Finance Systems
Software QA, Troubleshooting experience

Quick apply

Refine Your Search

support engineer jobs in manchester, eng

Business Systems Support Engineer I

Cyber Security Engineer

(Technical) Customer Service Advisor

Reporting and Insight Analyst

1st line Service Desk Analyst

Cable Pullers / Data Room Installation Operatives

Project Coordinator

Administrator

Field Installation Engineer - North

Helpdesk Manager

Jigsaw Homes Group Limited

Research Assistant

Data Governance Specialist

Arcade Technician

Civil & Structural Engineering Degree Apprenticeship (Level 6)

Contract Support Team Member – Manchester - 12 Months Fixed Term Contract

Logistics Coordinator

Product Design Engineer

Test Analyst

Site Engineer

I want to receive the latest job alerts for support engineer in manchester, eng

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