Team leader central support Work, Jobs in Manchester, Eng (with Salaries)

Team Leader - Central Support
VPS —Chadderton
- £33,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Referral programme
Quick apply
Aftersales Team Leader
BCA —Manchester
- £15.11 an hour
- Monday to Friday
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Junior Operations Manager
Bloom Manchester —Manchester
- £30,000 - £33,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Senior Customer Operations Coordinator
The Family Health Group —Salford
- £27,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Mentoring
- Free parking
- Annual leave
Bar & Restaurant Waiter / Waitress - Full & Part Time - Dakota Manchester Airport
Dakota Manchester Airport —Manchester
- £14.06 - £15.67 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
13d
Agile Research Delivery Team Manager
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Driving
- AI
2d
IT Team Leader
Innovative Technology Ltd —Oldham
- Full-time
- Azure
- IT
- Free parking
- Flexible schedule
14d
News and Media Relations Officer
The University of Manchester —Manchester
- £37,694 - £46,064 a year
- Hybrid work
- University
- IT
- Annual leave
- Employee assistance programme
5d
Project Coordinator
Highview —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
12d
Head of College
Pure Innovations —Stockport
- £55,000 - £59,000 a year
- Full-time
- Bachelor's degree
- In-person
- Care plans
- Health & wellbeing programme
- Work from home
Quick apply
Team Leader
Next Chapter Healthcare Ltd —Prestwich
- From £14.80 an hour
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
Quick apply
Cleaner
The Manchester College —Manchester
- £13.45 an hour
- Part-time
- Annual leave
- Employee assistance programme
2nd Line Support Engineer
razorblue Careers —Salford
- £29,500 a year
- Hybrid work
- Azure
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
22h
Director of Quality and Safeguarding
Trafford Council —Trafford
- £100,731 - £104,625 a year
Organisational Development and Skills Specialist
The Growth Company —Manchester
- Up to £40,000 a year
- Full-time
- Project management
- No degree
- Organisational skills
Head of Standards & Verification
Training Qualifications UK —Sale
- £65,000 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
- Annual leave
- Life insurance
Quick apply
1d
Regional Workplace Coordinator - Site based
Ramboll —Manchester
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Work from home
Quick apply
6d
Assistant Accountant
Network Rail —Manchester
- £25,409 - £52,074 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Free parking
- Annual leave
7h

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Team Leader - Central Support

VPS -
Chadderton

Quick apply

Job details

Permanent | Full-time
£33,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Customer service
English
Organisational skills
Customer support

Full job description

ROLE PURPOSE:
Lead, Motivate and empower the Central support team to deliver exceptional customer service as a dedicated customer contact, provide clear communication and deliver an excellent customer journey. Ensure the end-to end process from intent to orders, orders, bookings, variations, completions and invoicing are accurate and completed in a timely manner. Provide support function to sales, operational, master data and finance teams

Duties

Monitor and measure the performance of the Central Support Coordinators
Line management of the Central Support Coordinators
First point of contact for the Central Support customers responding within agreed timescale and delivering customer expectations to keep their properties safe and secure
Working closely with colleagues throughout the business providing daily support where required
Develop and maintain an excellent knowledge of all business providing daily support where required
Capture all customer sales, site and billing contact names, addresses and phone numbers
Record the accurate customer account and suboffice for each individual customer request
Accurate administration of quotes. Customer purchase orders and order completions.
Real time customer updates for all required stages via portals, emails or phone
Adherence to No PO No Work customer list
Recording all outbound communications history and customer responses on our systems
Effective escalation of issues where appropriate to ensure customer request is resolved
Effective complaints resolution adhering to company process
Effective communication with internal and external stakeholders
Effective prioritisation and time management
Supplying product ad service literature to customers
AS Hoc duties as and when required by the business

Qualifications

Understanding the factors that influence customer satisfaction and the importance of consistently delivering outstanding service to enhance our customer experience
Strong customer service experience in a fast-paced environment
Excellent organisational skills with the ability to prioritise daily tasks and good multi-tasking skills aligned to role needs
Able to work under pressure and to tight deadlines
Competent in the use of Microsoft products

Desirable:

Experience in providing end-to-end customer support
Knowledge of security industry with specific focus on vacant property solutions

Pay: £33,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Referral programme

Application question(s):

Must be able to demonstrate full 5 year education/employment history and be willing to undertake advanced level screening including DBS check and Credit reference check.

Experience:

Customer Service: 1 year (required)
Team Leader: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

team leader central support jobs in manchester, eng

Team Leader - Central Support

Aftersales Team Leader

Junior Operations Manager

Senior Customer Operations Coordinator

Customer Services Team Leader

Bar & Restaurant Waiter / Waitress - Full & Part Time - Dakota Manchester Airport

General Manager – Heywood

Agile Research Delivery Team Manager

IT Team Leader

News and Media Relations Officer

Project Coordinator

Head of College

Team Leader

Cleaner

2nd Line Support Engineer

Director of Quality and Safeguarding

Organisational Development and Skills Specialist

Head of Standards & Verification

Regional Workplace Coordinator - Site based

Assistant Accountant

I want to receive the latest job alerts for team leader central support in manchester, eng

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