Guest service manager Work, Jobs in Manchester, Gtm (with Salaries)

Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
1d
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Club Experience Assistant
Total Fitness —Manchester
- Up to £12.71 an hour
- Part-time
- Hospitality
- In-person
- Employee assistance programme
- Employee discount
Quick apply
1d
Assistant Hotel Manager
Atlas Hotels —Manchester
- £32,750 a year
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Employee discount
- Referral programme
Quick apply
2d
Guest Experience Manager
Imagine That! Wigan —Wigan
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
Quick apply
2d
Meeting & Event Operations Manager
Village Hotels - Cheadle —Cheadle
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Meeting & Event Operations Manager
Village Hotels - Ashton - M&E —Ashton-Under-Lyne
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Guest Relations Manager
THG Ingenuity —Manchester
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
Quick apply
Shift Manager
Five Guys UK —Manchester
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Premium F&B Manager
Eastlands Venue Services Limited —Manchester
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
Senior Resident Services Associate
Colby River —Manchester
- £31,920 a year
- Full-time
- Customer service
- Microsoft Office
- Mentoring
- Annual leave
- Life insurance
Quick apply
11d
Store Manager - Immediate start
The Coffee House —Birchwood
- Up to £35,500 a year
- Full-time
- Management
- Travel
- Leadership
Quick apply
Reception & Events
Manor House Lindley —Huddersfield
- £30,000 a year
- Full-time
- Sales
- Hotel
- Business development
Quick apply
1d
Assistant Manager/Duty Manager
The Bear —Manchester
- £31,500 - £33,500 a year
- Full-time
- Serving
- Bar
- English
- Employee discount
Quick apply
3d
Conference and Events Co-ordinator
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Full-time
- Hospitality
- Communication skills
- Life insurance
14d
F&B Manager
Locke —Manchester
- £40,000 - £43,000 a year
- Weekend availability
- Hospitality
- Continuous improvement
- IT
Quick apply
7d
People & Culture Manager
Hotel Football —Manchester
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
4d
Bartender
Roxy Leisure —Manchester
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
10d
Room Attendant
Hotelcare —Manchester
- £13 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
Leisure Team Leader
Village Hotels - Ashton - Leisure —Ashton-Under-Lyne
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d

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Guest Service Manager

Hampton by Hilton Manchester Northern Quarter
Manchester

Quick apply

Job details

Part-time | Full-time
1 day ago

Benefits

Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Maintenance
Front desk
Guest services
Leadership
Communication skills

Full job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in Manchester’s trendy Northern Quarter, Hampton by Hilton offers 221 rooms with a fresh, modern style right in the city’s creative and cultural hub. The hotel features a vibrant breakfast area, a 24-hour fitness center, and a cozy lobby bar, all designed to reflect the area’s unique character. With its lively surroundings and modern amenities, Hampton by Hilton Manchester Northern Quarter provides a dynamic and inviting setting in one of Manchester’s most exciting neighborhoods.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An additional day's leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A GUEST SERVICE MANAGER AT OUR HOTEL

What you'll be doing..

Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in.
Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease.
Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere.
Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience.
Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met.
Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised.
Pitch in with shift planning and scheduling to keep the front desk fully prepped and ready to roll.
Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience.

WHAT WE NEED FROM YOU

A people-person with front desk or guest services experience, and ideally some leadership skills under their belt.
Exceptional communication skills and a natural problem-solver, ready to step in when things get busy.
Organised and detail-oriented, especially when handling guest reservations and billing accuracy.
Team-focused and collaborative, creating a positive, supportive environment for colleagues and guests alike.
Ready to make quick, confident decisions that keep things running smoothly.
High energy and adaptable, thriving in a fast-paced, guest-facing role where every day brings something new.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

INDFOH

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Refine Your Search

guest service manager jobs in manchester, gtm

Guest Service Manager

Operations Manager

Club Experience Assistant

Assistant Hotel Manager

Guest Experience Manager

Meeting & Event Operations Manager

Meeting & Event Operations Manager

Guest Relations Manager

Shift Manager

Premium F&B Manager

Senior Resident Services Associate

Store Manager - Immediate start

Reception & Events

Assistant Manager/Duty Manager

Conference and Events Co-ordinator

F&B Manager

People & Culture Manager

Bartender

Room Attendant

Leisure Team Leader

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