Neighbourhood officer Work, Jobs in Manchester (with Salaries)

Neighbourhood Officer
MSV Housing Group —Trafford
- £35,859 - £38,141 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Employee assistance programme
- Sick pay
Development Officer
Oldham Council —Oldham
- £31,537 - £34,434 a year
- Communication skills
- Annual leave
- Employee discount
11d
Income Collection Officer
First Choice Homes Oldham —Oldham
- £29,763.99 a year
- Part-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Partnership and Engagement Officer - Live Well Later Life
Stockport Homes Group —Stockport
- £30,426 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
Tenancy Management Officer
Salford Council —Salford
- £32,597 - £35,412 a year
- Communication skills
11d
Neighbourhood Team Leader - Income
MSV Housing Group —Trafford
- £42,706 - £44,988 a year
- Full-time
- Organisational skills
- Leadership
- Employee assistance programme
- Sick pay
9d
Housing Access Officer - Placements
Kirklees Council —Kirklees
- Full-time
- Organisational skills
- Communication skills
5d
ASB & Legal Officer
The Guinness Partnership —Oldham
- £39,038 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
4d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Chorley
- £39,756 - £44,143 a year
- Full-time
- Travel
- Communication skills
- Sick pay
Environmental Health Officer
Oldham Council —Oldham
- £34,434 - £47,181 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
5d
Tenancy Officer
Torus —Warrington
- £31,261 a year
- Full-time
- Customer service
- Organisational skills
- IT
11d
Housing Service Officer
Kirklees Council —Kirklees
- Full-time
- Customer service
- Communication skills
12d
Early Years Funding Assistant
Oldham Council —Oldham
- £28,598 - £31,022 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Community & Environment Support Officer (Environmental Ranger)
Kirklees Council —Kirklees
- Weekend availability
- IT
- Communication skills
10d
Neighbourhood Board Member - Town Centre East & Fingerpost
St Helens Borough Council —St Helens
- Contracts
- Construction
4d
Senior Capacity Building Development Officer x2
Bury VCFA —Bury
- £30,870 a year
- Full-time
- Hybrid work
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Capacity Building Development Officer
Bury VCFA —Bury
- £25,570 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Neighbourhood Board Member - Town Centre East & Fingerpost
St. Helens Council —St Helens
- Contracts
- Construction
4d
Adult Social care officer (INT)
Bury Council —Bury
- £31,537 - £34,434 a year
- Full-time
- Annual leave
10d
Senior Solicitor (Housing and Neighbourhoods)
ManchesterCityCouncil —Manchester
- £52,413 - £54,495 a year
- Call to connect
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount

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Neighbourhood Officer

MSV Housing Group -
Trafford

Apply Now

Job details

Full-time
£35,859 - £38,141 a year

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Driving Licence
Customer service
Microsoft Office
IT
Communication skills

Full job description

At MSV Housing we’re committed to making sure our customers have safe, well-managed homes and thriving neighbourhoods, and our Neighbourhood Officers are key to making this happen.

We are looking to recruit an experienced housing professional to join our established team. Reporting to our Regional Neighbourhood Manager, our Neighbourhood Officers provide a high-quality, customer-focused housing management service across tenancy, property, and estate management.

This role takes a proactive, holistic approach to managing homes and neighbourhoods, ensuring services are efficient, responsive, and cost-effective while identifying and mitigating risks. You will act as a visible local presence, working collaboratively with customers, colleagues, and partners to resolve issues, deliver the Neighbourhood Strategy, meet regulatory standards, and maximise rental income performance. Experience of either housing management, rent arrears processes, mutual exchanges, and successions would be an advantage.

In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.

What do our Neighbourhood Officers do:

Deliver a high-quality housing management service across tenancy, property, and neighbourhood management, ensuring compliance with legislation, policies, and standards.
Manage a defined patch of properties, building a strong understanding of customers and homes to identify risks, support tenancy sustainment, and maintain safe, well-managed communities.
Lead on income management, including high-level arrears cases, legal action, court attendance, and eviction processes in line with policy.
Carry out regular property inspections, tenancy visits, and estate checks, addressing issues, safeguarding customers, and working with internal teams and partners, including ASB services, to resolve community concerns.
Work collaboratively to improve customer outcomes, minimise voids, deliver neighbourhood strategies, and support community engagement while maintaining excellent customer service standards.

What we are looking for:

A good standard of education (minimum 5 GCSEs or equivalent, including Maths and English)
A good understanding of either housing management; rent arrears processes, or mutual exchanges, and successions would be an advantage
Experience of working within a team and meeting deadlines in a fast-paced environment
Strong customer service skills with a commitment to delivering high-quality outcomes
Proven ability to manage and prioritise a demanding workload effectively
Excellent communication, interpersonal and problem-solving skills
A proactive, self-motivated approach with the ability to work under pressure
Strong IT skills, including proficiency in Microsoft Office packages
A full UK driving licence and willingness to travel across the Northwest

We offer a range of great benefits including:

Essential car user allowance to support you with car running costs
Flexibility on where you work with home working kit provided
33 days holiday per year plus bank holidays, and a holiday a buy scheme
Company pension scheme with up to 10% matched contributions
Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
Life assurance subject to being a member of our company pension scheme
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/.

If you wish to discuss the roles informally, please contact Ryan Heywood, Neighbourhood Team Leader - [email protected].

Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.

We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.

If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

Apply Now

Refine Your Search

neighbourhood officer jobs in manchester

Neighbourhood Officer

Development Officer

Income Collection Officer

Partnership and Engagement Officer - Live Well Later Life

Tenancy Management Officer

Neighbourhood Team Leader - Income

Housing Access Officer - Placements

ASB & Legal Officer

Jigsaw Homes Group Limited

Environmental Health Officer

Tenancy Officer

Housing Service Officer

Early Years Funding Assistant

Community & Environment Support Officer (Environmental Ranger)

Neighbourhood Board Member - Town Centre East & Fingerpost

Senior Capacity Building Development Officer x2

Capacity Building Development Officer

Neighbourhood Board Member - Town Centre East & Fingerpost

Adult Social care officer (INT)

Senior Solicitor (Housing and Neighbourhoods)

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