Line support engineer Work, Jobs in Marks Tey, Ess (with Salaries)

2nd Line IT Engineer
Cube 6 IT —Colchester
- £30,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
17h
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
Network Support Engineer
Capita —Chelmsford
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
14d
PAT Testing Engineer Colchester
JR PAT Testing —Colchester
- Part-time
- Travel
- Flexible schedule
Maintenance Operative
mys Living —Colchester
- £28,000 - £29,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
Quick apply
2d
Maintenance Engineer
COLCHESTER INSTITUTE —Colchester
- £32,227 - £35,228 a year
- Full-time
- Maintenance
Quick apply
Scheduler & Permitter
M Group —Ipswich
- Communication skills
- Annual leave
- Employee assistance programme
Infrastructure Automation Engineer
COLCHESTER INSTITUTE —Colchester
- £42,000.92 - £45,906.64 a year
- Full-time
- Azure
- Continuous improvement
- Scripting
Quick apply
Maintenance Assistant - Residential Care Home
Total Care Advisory —Ipswich
- £12.85 an hour
- Full-time
- Heavy lifting
- Maintenance
- Programmable logic controllers
Quick apply
2d
Senior DevOps Engineer
Transport for London —Pier
- £75,000 - £81,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
- Annual leave
- Employee discount
8d
Substation Protection and Control Engineer
APSTECHS UK LTD —Colchester
- £30,000 - £38,000 a year
- Full-time
- AutoCAD
- Schematics
- Engineering
Quick apply
Quality Engineer
Woods Air Movement —Colchester
- Hybrid work
- Engineering
- Free parking
- Employee assistance programme
Airport Team Leader - Stansted Airport
ESP Global Services Limited —Stansted
- Day shift
- IT
- Leadership
- Annual leave
Quick apply
1d
Lead Appointed Person Lifting Operations
Rainbird Crane Services Ltd —Basildon
- £75,000 - £100,000 a year
- Full-time
- Team management
- Driving
- Construction
Quick apply
14d
Fire Alarm Service Engineer
Alpha Fire Alarms Ltd —Colchester
- £28,000 - £42,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
PAT Testing Engineer Southend-On-Sea
JR PAT Testing —Southend-on-Sea
- Part-time
- Travel
- Flexible schedule
Graduate/Senior/Principal Electrical Hardware Engineer
Teledyne Technologies Inc. —Chelmsford
- Full-time
- CAD
- Mentoring
- Free parking
- Annual leave
Lead Maintenance Engineer
Anglian Water Services Ltd —Chelmsford
- £50,000 a year
- Full-time
- Maintenance
- Communication skills
- Annual leave
Technician
Ringway Jacobs —Chelmsford
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply

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line support engineer jobs near marks tey, ess

2nd Line IT Engineer

Cube 6 IT
Colchester

Quick apply

Job details

Permanent | Full-time
£30,000 - £36,000 a year
17 hours ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Customer service
Ticket management
Microsoft SQL Server
Microsoft Exchange
Windows
Sonicwall
Technical support
Microsoft Office
Windows Remote Desktop
Firewall
AWS
VoIP
Remote access software
DNS
IT
VMWare
Communication skills
PowerShell
Active Directory

Full job description

Company

Cube6IT is a technology solutions provider, committed to empowering businesses with state-of-the-art IT services. Specialising in custom software development, cybersecurity solutions, and IT consultancy, we aim to enhance our clients' operational efficiency and security posture. With a dedication to excellence and innovation, Cube6IT is focused on delivering solutions that align with the evolving needs of contemporary businesses. Customer satisfaction stands as one of our foremost drivers, ensuring that we not only meet but exceed our clients' expectations. Join us in shaping the future of our customers technology, while experiencing opportunities for growth and development within an organisation dedicated to both client success and employee advancement.

The Role

As a Second Line IT Technician at our Managed Service Provider (MSP), you'll play a crucial role in providing technical support and solutions to our clients. Your responsibilities will include but limited to:

- Investigating and resolving complex IT issues that couldn't be resolved by the first line support team. This may involve troubleshooting hardware and software problems, network issues, and system failures.

- Implementing solutions: Working closely with our clients to implement effective solutions to their IT challenges. Including deploying software updates, configuring systems, and installing hardware components.

- Performing proactive maintenance: You'll conduct regular maintenance tasks to ensure the stability and security of our clients' IT environments. This may involve patch management, antivirus updates, and system backups.

- You'll offer technical guidance and advice to both clients and colleagues, helping them understand complex IT concepts and make informed decisions.

- Documentation and reporting: You'll maintain accurate documentation of all technical issues and solutions, as well as provide regular reports to management on the status of ongoing projects and support tickets.

- Continuous learning: You'll stay updated on the latest technologies and best practices in the IT industry, continuously enhancing your skills and knowledge to better serve our clients.

- Overall, as a Second Line IT Technician, you'll be instrumental in ensuring the smooth operation of our clients' IT systems and providing them with exceptional technical support and service.

The Person

We're looking for an experienced 2nd Line Support Engineer with a background with a Managed Service Provider (MSP). While MSP experience is a plus, what truly matters to us is your ability to thrive in a dynamic, customer-centric environment. We're seeking individuals with excellent technical prowess and communication skills. Your ability to articulate complex technical concepts in a clear and concise manner is paramount. Coupled with your technical expertise, your strong customer service skills and can-do attitude will set you apart. In our fast-paced world, the ability to remain calm and patient under pressure is invaluable. If you have previous experience in a service desk role, whether in a service provider or corporate environment, and possess a proven track record in IT support and installation, we want to hear from you.

Experience

Essential

- Office365 Administration

- Ticket management, ownership and escalation

- Configuration, migration, and installation of Windows Server 2008 to 2022

- Hyper-V virtual server configuration, migration, and installation

- Switching and VLAN configuration

- Windows Remote Desktop Services

- Active Directory Administration

- Windows 7/8/10/11 operating systems

- Microsoft Azure, AWS Cloud Administration

Desirable

- Experience with SonicWALL and Fortinet Firewalls

- HP Server clustering and replication configuration

- MS SQL Server migrations and installations

- MS Exchange Server Inc. migrations to Office 365

- Advanced Office 365 Support including PowerShell experience

- Cisco Meraki and Ubiquiti Wireless deployments

- Hyper-V / VMware Server experience

- Gamma VoIP and 3cx SIP Phone systems experience

- Leased Line, Fibre, and Broadband Installations

- Cat5/6 Cabling and Cab builds

- Web hosting, domain name, and DNS management

Benefits

- Enhanced Pension plan

- Additional holiday for long service

- Private Medical

- Fitness allowance for health and wellness

- Extra Days holiday for birthday

Successful candidates are subject to a basic DBS check.

Job Types: Full-time, Permanent

Pay: £30,000.00-£36,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Colchester CO6 2DY: reliably commute or plan to relocate before starting work (required)

Experience:

Technical support: 2 years (required)
Customer service: 2 years (preferred)

Licence/Certification:

UK Driving License (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in marks tey, ess

2nd Line IT Engineer

2nd Line Support Engineer

1st Line Helpdesk Engineer - Basildon

Network Support Engineer

PAT Testing Engineer Colchester

Maintenance Operative

Maintenance Engineer

Scheduler & Permitter

Infrastructure Automation Engineer

Maintenance Assistant - Residential Care Home

Senior DevOps Engineer

Substation Protection and Control Engineer

Quality Engineer

Airport Team Leader - Stansted Airport

Lead Appointed Person Lifting Operations

Fire Alarm Service Engineer

PAT Testing Engineer Southend-On-Sea

Graduate/Senior/Principal Electrical Hardware Engineer

Lead Maintenance Engineer

Technician

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