Software development & Work, Jobs in Marlesford, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
14d
Junior Content Developer
Praxis42 —Hadleigh
- £19,500 - £24,000 a year
- Full-time
- Computer literacy
- No experience needed
- Microsoft Office
Quick apply
14d
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Quality Assurance Analyst
SOUTHERN COMMUNICATIONS LIMITED —Woodbridge
- £28,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Driving
- APIs
- Free parking
- Health & wellbeing programme
Quick apply
11d
Software Engineering Specialist
BT —Ipswich
- Java
- JavaScript
- Software development
- Gym membership
5d
Technical Specialist - Physical Chemical Testing
Labcorp —Eye
- Full-time
- Laboratory experience
- Relocation assistance
Assistant General Manager
Two Magpies Bakery —Marlesford
- £26,562.96 - £30,700.00 a year
- Full-time
- Hospitality
- Culinary experience
- Supervising experience
- Employee discount
Quick apply
Manager
Redhut CNC —Stowmarket
- £30,000 - £40,000 a year
- Full-time
- Sales
- Merchandising
- Business development
- Sick pay
Quick apply
Technical Analyst - CAFM
OCS Group —Ipswich
- Presentation skills
- Communication skills
Quick apply
Quality Assurance Analyst
Southern Communications Group —Melton
- £28,000 a year
- Full-time
- Analysis skills
- APIs
- IT
- Free parking
- Employee assistance programme
11d
Development Engineer - IM
Amcor —Beccles
- Full-time
- Microsoft Excel
Senior Planner
enable-infrastructure —Ipswich
- £60,000 - £85,000 a year
- Full-time
- Engineering
- Construction
- In-person
Quick apply
Network Design and Test Professional
BT Group —Ipswich
- Project management
- Agile
- Communication skills
- Annual leave
- Employee discount
5d
IT Operations Support Analyst
OCS Group —Ipswich
- Monday to Friday
- Azure
- Microsoft Office
- SharePoint
Quick apply
6d
Development Engineer - EBM
Amcor —Beccles
- Full-time
- Microsoft Excel
Finance Director
SOUTHERN COMMUNICATIONS LIMITED —Woodbridge
- Full-time
- Driving
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
Apprentice Designer
Smurfit Westrock —Diss
- Full-time
- Communication skills
- Annual leave
4d
Professional Services Manager
M Group —Ipswich
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
Business Analyst
ITA Group Inc —Ipswich
- Customer service
- Microsoft Office
- SQL
Quick apply
Lecturer in Motion Design
University of Suffolk —Ipswich
- £43,482 - £48,823 a year
- Part-time
- University
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee discount
13d

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Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
14 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

CLOSING DATE FOR APPLICATIONS - FRIDAY 10 JULY 2026

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

software development & jobs in marlesford, sfk

Customer Success Executive

Junior Content Developer

Customs Clearance Coordinator

Quality Assurance Analyst

Software Engineering Specialist

Technical Specialist - Physical Chemical Testing

Assistant General Manager

Manager

Technical Analyst - CAFM

Quality Assurance Analyst

Development Engineer - IM

Senior Planner

Network Design and Test Professional

IT Operations Support Analyst

Development Engineer - EBM

Finance Director

Apprentice Designer

Professional Services Manager

Business Analyst

Lecturer in Motion Design

I want to receive the latest job alerts for software development & in marlesford, sfk

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