Insurance Work, Jobs in Melton, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Claims Handler
Brown & Brown Europe —Martlesham
- Full-time
- Organisational skills
- IT
Quick apply
3d
Multinational Client Service Technician
AXA —Ipswich
- Microsoft Excel
- Microsoft Office
- Analysis skills
Pay & Benefits Administrator - Hybrid Working
TrustFord —Colchester
- Hybrid work
- Microsoft Excel
- Hotel
- Annual leave
- Employee discount
Quick apply
Account Executive - East of England
Gallagher —Ipswich
- Administrative experience
- Travel
- Communication skills
- Employee stock purchase plan
- Life insurance
2d
Credit Control Query Analyst – Messaging Centre of Excellence
AXA —Ipswich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Executive
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
4d
Motor Fleet Claims Handler
Knowles Fleet —Colchester
- From £30,137.27 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Credit Control Analyst - Messaging Centre of Excellence
AXA —Ipswich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Account Executive - Property Insurance
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
1d
Aquarius Relationship and Placement Coordinator
WTW —Ipswich
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Account Executive - Services
WTW —Ipswich
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Underwriter
Arch Capital Group Ltd. —Colchester
- Full-time
- Organisational skills
- Negotiation
Recovery Claims Handler
MPL Claims Management —Colchester
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Quick apply
Account Executive - Manufacturing Practice
WTW —Ipswich
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Practice Leader - International Business Unit (Insurance)
WTW —Ipswich
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
UKR Regional Strategy & Distribution Governance Lead
Arch Capital Group Ltd. —Colchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Director - Power, Utilities, Renewables and Energy
WTW —Ipswich
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Outwards Reinsurance Technician
Hiscox —Colchester
- Full-time
- Hybrid work
- IT
4d
Senior FINEX Cyber Account Executive
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

insurance jobs in melton, sfk

Customer Service Advisor - Remote

Claims Handler

Multinational Client Service Technician

Pay & Benefits Administrator - Hybrid Working

Account Executive - East of England

Credit Control Query Analyst – Messaging Centre of Excellence

Account Executive

Motor Fleet Claims Handler

Credit Control Analyst - Messaging Centre of Excellence

Senior Account Executive - Property Insurance

Aquarius Relationship and Placement Coordinator

Account Executive - Services

Underwriter

Recovery Claims Handler

Account Executive - Manufacturing Practice

Practice Leader - International Business Unit (Insurance)

UKR Regional Strategy & Distribution Governance Lead

Account Director - Power, Utilities, Renewables and Energy

Outwards Reinsurance Technician

Senior FINEX Cyber Account Executive

I want to receive the latest job alerts for insurance in melton, sfk

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