Social housing Work, Jobs in Middle Wallop, Ham (with Salaries)

Resident Liaison Officer
Milestone West —Basingstoke
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Housing Case Worker
Wiltshire Council —Salisbury
- £34,434 - £36,363 a year
- Temporary
- Hybrid work
Engagement & Support Coordinator
The Society of St James —Southampton
- £25,947 - £26,305 a year
- Full-time
- Organisational skills
- IT
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Area Manager
Places for People —Eastleigh
- £45,000 a year
- Leadership
- Annual leave
- Employee discount
9d
Housing Options Assistant
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Resident Liaison Officer
Wates —Winchester
- Customer service
- Communication skills
5d
Downsizing Officer
Southampton City Council —Southampton
- £32,061 - £36,362 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
4d
Deputy Housing and Homelessness Manager
Eastleigh Borough Council —Eastleigh
- £50,782 a year
- Full-time
- Supervising experience
- Organisational skills
- Leadership
- Annual leave
- Employee discount
1d
Neighbourhood Rural Crime Officer - Transferee
Wiltshire Police —Salisbury
- Full-time
- English
- Annual leave
- Gym membership
Home Adaptations Team Manager
Southampton City Council —Southampton
- £57,755 - £65,222 a year
- Full-time
- Hybrid work
- Management
- Team management
- Case management
- Employee assistance programme
- Employee discount
9d
Property Manager - Market Rent
SNG (Sovereign Network Group) —Greenham
- £36,000 - £43,000 a year
- Full-time
- Hybrid work
- Customer service
- Contracts
- Time management
9d
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Homeless Recovery Worker Assistant
Two Saints —Newbury
- £16,307 - £25,070 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Homeless Recovery Worker
Two Saints —Newbury
- £25,974 - £26,474 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Community Support Worker
Two Saints —Eastleigh
- £25,974 - £26,474 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Waking Nights Support Worker - Female
Advance Housing and Support Ltd —Southampton
- £13.33 an hour
- Weekend availability
- English
- Care plans
- Employee assistance programme
- Employee discount

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Housing Case Worker
Wiltshire Council —Salisbury
Our Housing Solutions team ensures customers are able to get housing advice and help if they’re homeless or threatened with homelessness.
£34,434 - £36,363 a year
Support Worker
Rethink Mental Illness —Salisbury
Facilitate access to local services, opportunities, and community resources. Liaise with mental health teams, statutory services, housing partners, community…
£24,545 a year

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Resident Liaison Officer

Milestone West
Basingstoke

Quick apply

Job details

Permanent | Full-time
£32,000 a year
4 days ago

Benefits

Company pension
Company events

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Driving

Full job description

Summary of Role:

Based in Basingstoke but covering the Wiltshire / Berkshire / Oxfordshire areas.

You will be required to engage, build, and maintain excellent professional relationships with the residents and clients to optimise our service and reputation. To ensure that any complaints and issues are resolved effectively and efficiently. To drive continuous improvement in relation to the service we provide during the work programme.

Responsible for ensuring that a professional and effective liaison service is delivered to Milestone customers. You will be site-based acting as the first point of contact for residents. To also act as the vital link between Milestone and the resident and be accountable for all aspects of communication with residents before, during and completion of the improvement works.

Key Tasks:

· Make initial contact with Residents

· Visit Residents with relevant choices and ensure all resident choices are input onto our system

· Collect and collate Resident information (profiles and choices) and input onto our system

· Undertake conditions survey of properties prior to works being undertaken and input onto

Our system

· Build good working relationship between Client and Residents

· Arrange access for Design team and supply chain partners

· Prepare and issue notification letters to the Residents in accordance with “Better Letters” and input

onto our system

· To assist in the production and distribution to all residents of Resident Consultation meeting minutes

· Ensure and maintain a safe environment for Residents

· Check and ensure essential services are available at the end of working day

· Communicate with Residents throughout works programme

· Maintain an up-to-date register of Residents where visits should not be made alone

· To respond to verbal and written enquiries. Manage and maintain the Resident Complaint File, and to

ensure all enquiries /complaints are dealt with in a reasonable agreed timeframe to the satisfaction of

the resident

· Provide ideas for improvement to the contracts or site manager to review

· Assist in the production of Residents’ Newsletters

· Attend Residents’ evening, daytime meetings as and when required and provide minutes

· Assist in the organising of Residents’ Open Day

· Manage and maintain Residents’ Respite Facility

· Prepare information for inclusion in the site monthly report

· Liaise with Haringey project manager and site manager of Practical Completion · To assist, alongside the Tenant Resident Association representatives, the Leaseholders invite to the Practical completion meeting · Carry out Resident Satisfaction Survey, and coordinate Residents’ Handover Pack

Skills / Attributes:

Excellent customer service skills
Some experience in QHSE Standards.
Knowledge to support the Social Housing industry.
Previous experience of working to fast paced programs.
Proficient in Excel, Word, Outlook.
Be a good team player & manage time efficiently.
Full driving licence required - Van and Fuel Card Provided

Relevant Job Experience:

Computer literate with a good knowledge of Microsoft Excel, Word, Outlook
Knowledge of fast paced programmes

Special Conditions:

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the company to reflect changes in the post holders role and/or needs of the business.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

Company events
Company pension

Application question(s):

Do you have experience in Social Housing?
Do you have a full UK driving licence?
Are you IT literate?

Work Location: In person

Quick apply

Refine Your Search

social housing jobs in middle wallop, ham

Resident Liaison Officer

Housing Case Worker

Engagement & Support Coordinator

Area Manager

Housing Options Assistant

Resident Liaison Officer

Downsizing Officer

Deputy Housing and Homelessness Manager

Neighbourhood Rural Crime Officer - Transferee

Home Adaptations Team Manager

Property Manager - Market Rent

Resident Liaison Officer

Homeless Recovery Worker Assistant

Homeless Recovery Worker

Community Support Worker

Waking Nights Support Worker - Female

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