Service desk Work, Jobs in Milton Keynes, Bkm (with Salaries)

IT Infrastructure Engineer
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- English
- Organisational skills
- Annual leave
- Employee discount
1d
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
Community Associate - Unity Place
x+why —Milton Keynes
- £30,000 a year
- Monday to Friday
- Hospitality
- Free parking
2d
Senior Support Centre Analyst
Celestra Ltd —Milton Keynes
- Up to £29,000 a year
- Overtime
- Organisational skills
- Communication skills
- Employee assistance programme
10d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
9d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
IT Support
Medik8 —Aylesbury
- Up to £35,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
2d
Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
Service Desk Support Agent - French Speaking
nLighten —Milton Keynes
- Microsoft Outlook
- Customer service
- Salesforce
Quick apply
IT Technician
GXO Logistics —Northampton
- £29,050 a year
- Software troubleshooting
- IT
- Communication skills
- Annual leave
- Employee assistance programme
4d
2nd Line Support Engineer
Technology Transformation Group —Aylesbury
- £30,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
2d
Administrator
Davids Timber Ltd —Dunstable
- £27,040 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
5d
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
10d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
Web Executive
Bibby Financial Services —Banbury
- £40,000 - £45,000 a year
- Full-time
- Management
- Financial services
- Gym membership
Quick apply
2nd Line NOC Engineer
Air IT —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
- Annual leave
- Employee assistance programme
7d
Internship Sales & Aftersales, smart UK (f/m/d)
smart Automobile —Milton Keynes
- English
- Analysis skills
- IT
1st Line IT Support Technician
Whitelands Academy —Bicester
- £26,403 - £34,434 a year
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount

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IT Infrastructure Engineer

Milton-Keynes-Council -
Milton Keynes

Apply Now

Job details

£37,280 - £41,771 a year
1 day ago

Benefits

Annual leave
Company pension
Employee discount
Car scheme

Qualifications

Microsoft Windows Server
English
Virtualisation
Organisational skills
NVQ
BTEC

Full job description

Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

Job Introduction

Join our expanding team and be part of our investment in the future.

We’re recruiting an IT Infrastructure Engineer to join Milton Keynes City Council, supporting the systems and services that keep our organisation running effectively for local people.

At Milton Keynes City Council, we are dedicated, respectful and collaborative. Our ICT service plays a vital role in delivering reliable, secure and modern technology that enables colleagues across the organisation to provide essential services to our communities.

In this role, you’ll provide third line technical support and take ownership of key infrastructure systems, helping to maintain our server and desktop environment. Your work will underpin the day-to-day activities of ICT users across the council, ensuring systems are secure, resilient and performing well.

This is the role for you if you enjoy solving complex technical problems, working with a wide range of stakeholders and contributing to a reliable technology environment that supports our city.

This role may be suitable for home working, following an assessment. Home‑based roles require a minimum of one day per week working from the office or site.

We’re recruiting into a number of ICT roles into our expanding team at Milton Keynes City Council. This is an opportunity to join our team, where your skills can make a real and lasting impact on the Council and the services we deliver.

Our teams keep critical systems running, protect data and design the digital tools our colleagues rely on every day.

We’re looking for talented professionals across a range of technical areas, including infrastructure, cyber security, identity and access, endpoint engineering and digital service design.

Want to view more about the team and other roles available?

Head to our dedicated page to explore the roles

Shape the future of digital services at MKCC

Want to discuss a role with a member of the team?

Contact Carl Brown via [email protected]

Interviews Dates will depend on the position

Role Responsibilities

Provide third line technical support across server infrastructure
Support and manage infrastructure platforms, including system configuration
Maintain core services such as security, compliance, messaging, patching and Microsoft technologies.
Take ownership of support requests, diagnose faults and resolve technical issues
Work with service desk colleagues, service teams and users to ensure continuous service delivery
Support and maintain virtual infrastructure and security systems, including upgrades, backups and threat monitoring

Ideal Candidate

Education to A level, NVQ level three, BTEC or equivalent in ICT, or relevant experience
Proven experience of virtualisation technologies and Windows server environments
Strong organisational skills and the ability to prioritise workload effectively
The ability to analyse problems and provide clear, practical solutions
Experience translating technical information into plain English for colleagues
The ability to work independently and remain calm under pressure
A collaborative approach and a willingness to support wider team goals

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

Apply Now

Refine Your Search

service desk jobs in milton keynes, bkm

IT Infrastructure Engineer

Service Desk Analyst

Community Associate - Unity Place

Senior Support Centre Analyst

Senior IT Support Engineer - On-site Services

1st Line Service Desk Analyst

IT Support

Application Support Analyst

IT Support Contract

Technical Operations Manager

Service Desk Support Agent - French Speaking

IT Technician

2nd Line Support Engineer

Administrator

3rd Line Engineer 24/7

Helpdesk Co-Ordinator

Web Executive

2nd Line NOC Engineer

Internship Sales & Aftersales, smart UK (f/m/d)

1st Line IT Support Technician

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