It & application support analyst Work, Jobs in Milton Keynes, Eng (with Salaries)

Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
10d
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
System Support Analyst
Carlton Packaging LLP —Bedford
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
6d
Data Analyst
NHSProfessionals —Hemel Hempstead
- £39,000 a year
- Azure
- SQL
- Annual leave
- Employee assistance programme
Quick apply
10d
Cyber Compliance Policy Analyst
AG Barr —Milton Keynes
- Full-time
- Hybrid work
- Employee discount
Quick apply
3d
IT Service Desk Analyst
Acrelec UK —Hemel Hempstead
- From £27,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
5d
Business Systems Analyst
Fairhive Homes —Aylesbury
- £37,450.80 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
6d
Digital Business Analyst
North Hertfordshire District Council —Letchworth
- £32,562 - £36,773 a year
- Call to connect
- Hybrid work
- Communication skills
- Flexible schedule
5d
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £32,938 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Travel
- Referral programme
Commercial Planning & Reporting Analyst
East West Rail —Milton Keynes
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Process Analyst
MaPS —Bedford
- £50,000 a year
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
11d
Technical Business Analyst - Web
Booker Group —Wellingborough
- Analysis skills
- Agile
- Employee assistance programme
- Employee discount
Quick apply
5d
Proposition Support and Insight Analyst
Booker Group —Wellingborough
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
10d
Business Analyst
Interpham Consulting —Luton
- Full-time
- Analysis skills
- Communication skills
Forecast Analyst
MaPS —Bedford
- £46,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
10h
Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
Staff - Observatory Assistant Analyst
Northamptonshire Police —Wellingborough
- £33,603 - £35,772 a year
- Full-time
- Presentation skills
- AI
- Flexible schedule
11d

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Application Support Analyst

Solifi -
Milton Keynes

Apply Now

Job details

Full-time
Up to £2,500 a week
10 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Referral programme
On-site parking

Qualifications

ITIL Certification
Bachelor's degree
IT
Application support
Communication skills
Banking
German

Full job description

Vacancy Name

Application Support Analyst

Vacancy No

VN976

Job Title

Application Support Analyst

Work Location City

Milton Keynes

About Solifi

Solifi deliver a solid financial technology foundation for equipment, working capital, wholesale, and automotive finance firms. At Solifi, we believe that commerce is only as strong as the system it runs on. Our mission is to reshape finance technology by bringing together proven solutions into a singular powerful technology platform designed to help protect and scale financial organizations. We guard our customers by being precise and reliable, we guide their success by combining powerful technology with proven expertise, and we help them grow by unleashing their potential.

About the Team

The Application Support team is a collaborative, fast-paced team of professionals that utilizes their technical expertise and advanced product knowledge to provide innovative solutions to our growing customer base. Solifi products are critical to the success of our customers’ business operations and they depend on the Application Support team to be responsive, creative, and skilled at complex problem solving and software issue resolution.

About the Position

As an Application Support Analyst, you will work closely with key stakeholders within the organization and our clients. You will work closely with our Infrastructure, Support and Product teams involved to analyze our client’s requirements to efficiently and effectively progress Incidents and Service Requests. You will work to triage, troubleshoot, and problem solve any issues that are raised in order to meet the client’s needs, gathering and analyzing functional requirements from internal and external clients, assisting in resolving client issues concerning business functionality requirements and investigating business system issues. This will enable us to provide customer service and drive client satisfaction.

Role and Responsibilities

As an Application Support Analyst, you will work closely with key stakeholders, being able to demonstrate excellent interpersonal skills and communication techniques is key.
The primary objective of the Application Support Analyst is to provide the first point of contact for all internal / external incidents and service requests. Logging all support / service requests, allocating and prioritizing through the Solifi incident management and request fulfilment processes.
To be the main SME between the customer and the internal service teams as well as consultant within the Service Operation teams. Responsible for undertaking the initial triage, driving tickets through their lifecycle to resolution and ultimately client satisfaction.
Understand Client’s business needs and improve client satisfaction with transparency and effective communication.

About You

Skills/Experience Requirements: At least 2-3 years previous experience working in a IT Service Desk \ Application Support related environment ITIL V3 Qualification (desirable but not essential) Excellent communications skills (Written and Verbal), German Speaker an advantage. Incident management experience or equivalent Ability to take ownership and be responsible for actions Experience in finance or banking industry (desirable but not essential) The purpose of the Application Support Analyst is to be a Customer Advocate that is a community-minded professional who embodies the following traits: Communicator – Facilitates a meaningful dialogue in any form (Verbal, Written, Non-verbal) between the people who make our products and those that use it. Analytical Thinker - Critically examines technical and non-technical issues and devises a solution to a problem – be it a process improvement, workaround, or touching base with people in order to create a satisfactory solution. Relationships - Encompasses the Corporate customer and Internal teams as equal partners, considering themselves as an extension of their team, treating their problems as their own and provides a level of service that they would expect themselves. Compassionate – Desires to passionately promote a positive, optimistic collaborative, empathetic and creative approach to the core competencies of the role which involves: People Problems Products Procedures Processes

Preferred Experience Level

2 years

Preferred Education Level

Bachelor's Degree

Employment Basis

Full Time

Benefits

Private medical insurance, Auto enrolment pension scheme, Cycle to work scheme, Group Life Insurance, Group Income Protection Insurance, Free on-site parking (Milton Keynes office only), 23 days Holiday - lengthens with service, Option to buy more holiday, Generous Employee Referral Scheme - Earn up to £2,500!, Discounted eye tests & glasses, Help towards professional association subscriptions, Various companywide social events, Support with professional qualifications

Applications Close Date

12 Nov 2026

Apply Now

Refine Your Search

it & application support analyst jobs in milton keynes, eng

Application Support Analyst

IT & Application Support Analyst

Support Technician

Second Line Technical Support Analyst

System Support Analyst

Data Analyst

Cyber Compliance Policy Analyst

IT Service Desk Analyst

Business Systems Analyst

Digital Business Analyst

Service Desk Analyst

IT Support Analyst 2nd Line

Commercial Planning & Reporting Analyst

Process Analyst

Technical Business Analyst - Web

Proposition Support and Insight Analyst

Business Analyst

Forecast Analyst

Business Analyst

Staff - Observatory Assistant Analyst

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