probation service Work, Jobs in milton keynes (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Probation Service Officer - Electronic Monitoring - South Central
HM Prison & Probation Service —Milton Keynes
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
1d
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Every weekend
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Gym membership
Quick apply
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
HR Administrator
Payroll Software & Services Group —Milton Keynes
- Part-time
- Hybrid work
- Human resources
- School
- Flexible schedule
Quick apply
7d
Retail Sales Advisor - Milton Keynes 16hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
7d
Retail Sales Advisor - Milton Keynes 24hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
7d
Customer Advisor
Steven Eagell Limited —Milton Keynes
- Up to £27,500 a year
- Full-time
- Customer service
- Organisational skills
- Automotive diagnostics
- Employee discount
- Referral programme
Quick apply
3d
Customer Assistant - In-Store Bakery - The Stadium Milton Keynes
Marks & Spencer —Milton Keynes
- £13.41 an hour
- Part-time
- Bakery
- Employee discount
Operational Support Grade - HMP Woodhill (Prison Support Role)
Ministry of Justice —Milton Keynes
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
M: Instructor
Ministry of Justice —Milton Keynes
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
11d
Probation Service Officer - Integrated Offender Management (IOM) - Buckinghamshire & Milton Keynes
HM Prison & Probation Service —Aylesbury
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
Law Graduate Opportunity
Gallagher Bassett —Blisworth
- Full-time
- Hybrid work
- Employee stock purchase plan
- Work from home
Coffee Trainer Coordinator
UCC Coffee UK & Ireland Ltd —Milton Keynes
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
Quick apply
Probation Service Officer - Integrated Offender Management (IOM) - Oxfordshire
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
Continuous Improvement Analyst – Customer Care
Lifeplus Europe Ltd —St. Neots
- £31,000 - £36,000 a year
- Hybrid work
- Customer service
- ERP systems
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Claims Handler
Gallagher Bassett —Blisworth
- Hybrid work
- Employee stock purchase plan
- Work from home
Employment Screening & Compliance Administrator
CV Insight Ltd —Harpenden
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Flexitime
Quick apply
9d
Funeral Service Operative
J.Worley Funeral Directors —Hemel Hempstead
- From £29,000 a year
- Overtime
- Heavy lifting
- Organisational skills
- In-person
- Employee discount
Quick apply
1d

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Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
IT
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

probation service jobs in milton keynes

Helpdesk Agent (Full Time Office Working inc weekends)

Probation Service Officer - Electronic Monitoring - South Central

Customer Complaints Advisor

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Contact Centre Advisor (Night Shift)

HR Administrator

Retail Sales Advisor - Milton Keynes 16hrs Part Time

Retail Sales Advisor - Milton Keynes 24hrs Part Time

Customer Advisor

Customer Assistant - In-Store Bakery - The Stadium Milton Keynes

Operational Support Grade - HMP Woodhill (Prison Support Role)

M: Instructor

Probation Service Officer - Integrated Offender Management (IOM) - Buckinghamshire & Milton Keynes

Law Graduate Opportunity

Coffee Trainer Coordinator

Probation Service Officer - Integrated Offender Management (IOM) - Oxfordshire

Continuous Improvement Analyst – Customer Care

Claims Handler

Employment Screening & Compliance Administrator

Funeral Service Operative

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