Advance your career in finance and credit control with a rewarding role at the University of Wolverhampton.
We are seeking a proactive and customer-focused Credit Controller to join our Finance Department. This is an exciting opportunity for someone with experience in credit control or accounts receivable to contribute to the financial operations of a forward-thinking and inclusive institution.
What You’ll Do
- Actively contact customers by telephone and email to secure payment of outstanding invoices and account balances.
- Maintain accurate records, diary notes, and follow-up actions to ensure timely debt recovery.
- Develop productive working relationships with students, sponsors, funding bodies, and commercial customers.
- Support the reduction of outstanding debt through structured credit control activity.
- Provide guidance and support to Faculties and Departments on credit control matters.
- Assist with Student Loans Company (SLC) processes and account maintenance.
- Support colleagues during busy operational periods and staff absences.
- Contribute to maintaining the University’s reputation through professional and customer-focused service.
What We’re Looking For
- Previous experience within a credit control, accounts receivable, or finance environment.
- Strong communication and negotiation skills.
- Excellent organisational skills with strong attention to detail.
- Ability to manage workloads effectively and work independently.
- A professional, proactive, and customer-focused approach.
- Confidence using Microsoft Office packages and finance systems.
- Minimum of 5 GCSEs (or equivalent), including Maths and English.
Why Join Us?
- A competitive salary and benefits package.
- Generous holiday allowance.
- Access to excellent pension schemes.
- Flexible working options, including hybrid arrangements.
- A welcoming and inclusive working environment.
- Opportunities for personal and professional development.
Ready to Apply?
Please submit your CV and a brief supporting statement outlining your suitability for the role.
We are proud to be an equal opportunities employer and welcome applications from all backgrounds. If you require adjustments at any stage of the recruitment process, please let us know.
University of Wolverhampton Recruitment Statement
Freedom of Speech and Academic Freedom
The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.
We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.
An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.
Equality, Diversity and Inclusion
The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.
We are committed to:
- preventing unlawful discrimination and harassment.
- promoting equality of opportunity.
- fostering an inclusive environment where colleagues are treated with dignity and respect.
We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.
Guidance on AI-Assisted Applications
We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.
We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.
Flexible Working
We recognise the value of flexible working arrangements and are open to discussion wherever possible.
Your Benefits:
Competitive salaries
Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
Free Will Writing Service – Complimentary will drafting for employees and their partners.
IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.
Supporting Your Health & Wellbeing
Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
Eyecare Support – Free eVoucher for eye tests and glasses contribution.
Flu Vouchers – Free flu vaccinations for staff.
Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
Valuing You:
Generous Annual Leave (see table below)
Flexible & Agile Working – Flexible and Hybrid working arrangements.
Free On-site Parking – available across campuses.
Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
Employee Discounts – Savings on groceries, fashion, and entertainment.
Travel Discounts – Up to 10% off holidays through Sodexo Circles.
Training and Development
Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
Library Access – Staff have access to books and resources at our onsite libraries.
Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
Leadership and Management Development – Access to training opportunities to support you with advancing in your career.
