Receptionist part time Work, Jobs in Mundesley, Nfk (with Salaries)

Receptionist
Forest Park —Cromer
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Reception Team Member - Part Time
Travelodge —Norwich
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
7d
Recreational Assistant
Edu-Lettings UK Ltd —Great Yarmouth
- Up to £12.71 an hour
- Part-time
- Customer service
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply
4d
VacancyTitle: Receptionist
Together Dental —Great Yarmouth
- £12.71 an hour
- Temporary
- Customer service
- Front desk
- Computer skills
- Referral programme
9d

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Customer Assistant - Replenishment
Morrisons —Cromer
Loves to help support our customers and resolve their queries. 15% discount in our supermarkets and convenience stores available from the day you join us.
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Retail Assistant
Iceland —Cromer
At Iceland we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference. We are now…
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receptionist part time jobs near mundesley, nfk

Receptionist

Forest Park -
Cromer

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Job details

Part-time
£12.71 - £13.00 an hour
1 day ago

Benefits

Free parking
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Complaint handling
Microsoft Office
Organisational skills
Front desk
IT
Phone etiquette
Communication skills

Full job description

Overview

We are seeking a professional and personable Receptionist to join our organisation. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are highly valued.

Key Responsibilities

Guest Services

Deliver an exceptional five-star customer experience to every guest and visitor.
Welcome guests on arrival and assist with check-in and check-out.
Respond professionally to guest enquiries both in person and over the telephone.
Resolve guest queries efficiently and positively, escalating where necessary.

Holiday Bookings

Handle holiday booking enquiries via telephone, email and online platforms.
Convert enquiries into confirmed bookings through excellent customer service and product knowledge.
Process bookings accurately using the park reservation system.
Assist guests with amendments, cancellations and additional holiday services.

Holiday Homeowner Support

Build strong relationships with our community of over 450 holiday homeowners.
Provide day-to-day assistance with owner enquiries.
Coordinate communication between homeowners and relevant park departments.
Deliver a professional and personalised service that reflects our family values.

Telephone & Administration

Answer incoming telephone calls promptly and professionally.
Direct calls to the appropriate departments when required.
Respond to emails in a timely manner.
Maintain accurate customer records and booking information.
Process payments and maintain confidential records in line with company procedures.

Teamwork

Work collaboratively with colleagues across Reception, Housekeeping, Maintenance and Grounds teams.
Support the wider business during busy periods.
Help create a positive and welcoming atmosphere for guests and colleagues alike.
Contribute ideas to continually improve the guest experience.

Essential Skills & Experience

Previous customer service experience.
Excellent communication skills.
Strong telephone etiquette.
Good IT skills, including Microsoft Office.
Ability to multitask and prioritise workload.
Positive, can-do attitude.
Excellent organisational skills.

Desirable Experience

Previous reception or hospitality experience.
Experience within the holiday park, leisure or tourism industry.
Knowledge of reservation systems.
Experience handling customer complaints positively and professionally.

Our Values

At Forest Park, we're more than just a holiday park, we're a family business that genuinely cares about our guests, our holiday homeowners and our team.

We are looking for someone who shares our values of:

Welcoming everyone with warmth and professionalism.
Taking pride in delivering exceptional service.
Working together to create unforgettable experiences.
Supporting one another as one team.
Continually improving everything we do.

Pay: £12.71-£13.00 per hour

Benefits:

Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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receptionist part time jobs in mundesley, nfk

Receptionist

Reception Team Member - Part Time

Recreational Assistant

VacancyTitle: Receptionist

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