Lead learning & development partner Work, Jobs in Murton, Nyk (with Salaries)

Lead Learning & Development Partner
StepChange —Leeds
- £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
Quick apply
7d
Learning & Development Senior Manager - HMP Millsike
Mitie —York
- £56,250.18 a year
- Weekend availability
- Hybrid work
- Leadership
- Free parking
- Annual leave
1d
CAMHS Clinician
Tees, Esk and Wear Valleys NHS Trust —York
- £38,682 - £46,580 a year
- Part-time
- Childcare
- Management
- Working with children
1d
Home Manager
HC-One - Mossdale Residence —York
- From £67,000 a year
- Annual leave
- Employee assistance programme
Quick apply
Practice Supervisor
City of York Council —York
- £43,606 - £49,228 a year
- Full-time
- Hybrid work
- Childcare
- English
- Leadership
- Annual leave
- Employee discount
18h
Future Technology Services Lead
Cabinet Office —Micklegate
- £57,204 - £63,953 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
8d
SendCo
York Steiner School —York
- £33,000 - £36,000 a year
- Full-time
- Google Suite
- Microsoft Office
- IT
- Flexible schedule
Quick apply
Project Manager – Centre of Excellence
City of York Council —York
- £43,606 - £49,228 a year
- Part-time
- Hybrid work
- English
- Annual leave
- Employee discount
10d
Change Lead
Greencore Group —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Life insurance
Project Officer
STEM Learning —York
- £29,000 - £33,000 a year
- Full-time
- Classroom experience
- Employee assistance programme
Quick apply
Senior Procurement Manager
LNER —York
- £57,615 a year
- Full-time
- Oracle
- Contracts
- IT
- Employee discount
21h
Operations Manager
BDO —Leeds
- Full-time
- Management
- Project management
- Leadership
- Annual leave
Clinical Lead
Tees, Esk and Wear Valleys NHS Trust —York
- £39,959 - £48,117 a year
- Full-time
- Organisational skills
- Leadership
12d
Education Officer
Ripon Cathedral —Ripon
- £14,044 a year
- Part-time
- Bachelor's degree
- In-person
- School
Quick apply
2d
Health and Safety Lead
Hiscox —York
- Full-time
- Hybrid work
Head of People
East Specialist Inclusive Learning Centre —Leeds
- £48,208 - £51,154 a year
- Human resources
- Leadership
- School
14d
Family Help Lead Practitioner
City of York Council —York
- £34,301 - £37,439 a year
- Full-time
- Hybrid work
- Childcare
- English
- Working with children
- Annual leave
- Employee discount
1d
Senior Train Service Manager
LNER —York
- £45,000 a year
- Full-time
- Microsoft Office
- IT
- Leadership
- Employee discount
2d
CAMHS Crisis Clinician - Crisis Hub
Tees, Esk and Wear Valleys NHS Trust —York
- £39,959 - £48,117 a year
- Full-time
- Childcare
- Management
- Working with children
10d
Head of Talent Acquisition, Development & Wellbeing - Maternity Cover
Pharmacy2U —Leeds
- £55,000 - £70,000 a year
- Hybrid work
- Travel
- Communication skills
Quick apply
4d

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Lead Learning & Development Partner

StepChange -
Leeds

Quick apply

Job details

Full-time
£55,000 a year
7 days ago

Qualifications

Customer service
Project management

Full job description

Ready to shape how colleagues learn, grow and build their careers in a digital-first organisation?

Do you enjoy turning capability challenges into learning solutions that improve performance, accelerate progression and create lasting organisational impact?

Are you looking for a role where you can build something meaningful, leaving a legacy that supports colleagues to develop from Digital Guide through to Expert Client Adviser?

Our Lead Learning & Development Partner will play a pivotal role during an exciting period of transformation and organisational change. Working across learning, operations and leadership teams, you'll lead the design and implementation of a new contact centre learning academy, creating structured learning journeys and career pathways that support colleagues from Digital Guide through to Expert Client Adviser.

You'll help build the capability, confidence and progression pathways colleagues need to succeed today, while creating a scalable learning framework that supports the organisation's future skills and capability requirements.

Working closely with stakeholders across the organisation, you'll shape how learning, progression and capability development are delivered across our contact centre operation, making a tangible impact on colleague experience, internal mobility and client outcomes.

About the Role

You'll lead the design and delivery of a high-impact contact centre learning strategy that supports both immediate capability needs and future workforce requirements.

Working across the full learning lifecycle, you'll partner with senior leaders and stakeholders to identify capability gaps, define future skills requirements and create innovative learning solutions that support progression across our contact centre job family.

This role combines strategic capability design, academy development, project leadership and stakeholder partnership, with a particular focus on creating scalable learning solutions that improve speed to competence, build capability and support long-term career development.

What You'll Be Doing

Day to day, you'll:

Lead the end-to-end design and implementation of a new contact centre learning academy.
Develop structured learning journeys and capability frameworks that support progression from Digital Guide through to Expert Client Adviser.
Design engaging blended learning experiences across digital, virtual, instructor-led and workplace learning environments.
Create innovative learning solutions, including simulations, role-play, scenario-based learning and gamified experiences.
Partner with senior leaders to identify capability gaps and future skills requirements.
Build structured assessment, accreditation and progression approaches that support career development and internal mobility.
Lead learning initiatives using robust project management approaches, managing delivery, stakeholders, milestones and risks.
Work collaboratively across HR, Operations and Technology teams to ensure learning supports organisational priorities and performance outcomes.
Use data and insight to evaluate learning effectiveness and drive continuous improvement.
Champion a culture of continuous learning, progression and capability development.

About You

You'll be an experienced learning and capability professional who enjoys creating innovative solutions, building capability and helping people achieve their potential. You're equally comfortable operating strategically and rolling your sleeves up to turn ideas into reality.

You will bring:

Significant experience in Learning & Development, Talent or Capability roles.
Proven operational experience within contact centre or customer service environments.
Demonstrable success designing and implementing a learning academy or large-scale capability framework.
Experience developing structured career pathways and job family frameworks.
Expertise in blended and innovative learning design.
Strong project management experience, delivering complex programmes and organisational change initiatives.
Experience using learning technologies and digital platforms to create engaging learning experiences.
The ability to translate organisational capability needs into practical learning solutions that improve performance and progression.

You'll thrive in this role if you're motivated by:

Purpose: Creating learning experiences that help colleagues build the skills and confidence to deliver better outcomes for the people we support.

Growth: Building something lasting, developing capability at scale and creating meaningful progression opportunities for others.

Balance: Hybrid and flexible ways of working that support you to do your best work while maintaining a healthy balance.

Belonging: Working alongside passionate colleagues who value collaboration, continuous improvement and creating opportunities for people to succeed.

Equality, Diversity & Inclusion

Belonging is central to who we are. We're committed to building a workforce that reflects the people we support and creating a culture where everyone feels valued, respected and able to be themselves.

We welcome applications from people of all backgrounds and experiences. If you need a reasonable adjustment during the recruitment process so you can perform at your best, just let us know, we're here to support you.

Quick apply

Refine Your Search

lead learning & development partner jobs in murton, nyk

Lead Learning & Development Partner

Learning & Development Senior Manager - HMP Millsike

CAMHS Clinician

Home Manager

Practice Supervisor

Future Technology Services Lead

SendCo

Project Manager – Centre of Excellence

Change Lead

Project Officer

Senior Procurement Manager

Operations Manager

Clinical Lead

Education Officer

Health and Safety Lead

Head of People

Family Help Lead Practitioner

Senior Train Service Manager

CAMHS Crisis Clinician - Crisis Hub

Head of Talent Acquisition, Development & Wellbeing - Maternity Cover

I want to receive the latest job alerts for lead learning & development partner in murton, nyk

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