Support delivery engineer Work, Jobs in Newbold, Dby (with Salaries)

Support Delivery Engineer
OLS Ltd —Doncaster
- Up to £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
2d
Graduate Applications Engineer (Electrical)
TBG Solutions Ltd —Barlborough
- Up to £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Engineering
- Presentation skills
- Free parking
- Store discount
Quick apply
Graduate Project Manager
William Hare Ltd —Derby
- £24,420.00 - £44,875.18 a year
- Full-time
- Engineering
- Microsoft Office
- Project management
- Free parking
- Sick pay
Quick apply
3d
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
13d
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
12d
IT Support & Infrastructure Engineer
Leger Shearings Group —Rotherham
- £35,000 - £40,000 a year
- Full-time
- Azure
- Free parking
- Annual leave
Apprentice Technical Support Engineer
One Big Circle —Derby
- £9 an hour
- Full-time
- Schematics
- Engineering
- Analysis skills
Quick apply
6d
Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Junior Scrum Master
Tes Global —Sheffield
- £32,000 - £40,000 a year
- Full-time
- Organisational skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Engineer
etiCloud Limited —Sheffield
- £26,500 - £28,000 a year
- 8 hour shift
- Customer service
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Engineer Apprentice
AMETEK, Inc. —Dronfield
- School
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Microsoft Office
- Project management
- IT
Quick apply
Manufacturing Engineer
Manthorpe Engineering Limited —Ripley
- From £50,000 a year
- Full-time
- CAD
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Technical Supervisor
Veolia Dewatering and Maintenance Solutions UK Limited —Chesterfield
- Up to £38,500 a year
- Monday to Friday
- Annual leave
- Employee discount
Quick apply
Mechanical Engineer
VAK Conveying Systems Limited —Whaley Bridge
- £18 - £22 an hour
- Overtime
- Maintenance
- Travel
- Power tools
Quick apply
10d
Electronic Design Engineer
Tedd Engineering - MPP Global —Wingerworth
- Full-time
- Schematics
- Travel
- In-person
- Sick pay
Quick apply
11d
Inside Sales Representative
Conference Technologies, Inc. —Retford
- £30,000 a year
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
10d
Inside Sales Representative
CTI UK —Retford
- £30,000 a year
Quick apply

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Support Delivery Engineer

OLS Ltd
Doncaster

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year
2 days ago

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

Support Delivery Engineer

Doncaster Full Time – 40 hours per week

About OLS

OLS is a forward-thinking business delivering access control, software, and integrated security solutions across the UK.

We are a family-run business at heart. That means we support each other, we work hard, and we take real pride in what we deliver.

We don’t cut corners. We don’t overcomplicate things. We focus on getting it right first time and doing right by our customers and our team.

The Role

We are looking for a Support Delivery Engineer to play a pivotal role across our Technical Support and Service Delivery functions.

This role sits at the centre of delivery — ensuring all customer support activity, project implementation tasks, and internal processes are completed properly, on time, and to a consistently high standard.

You will support the Technical Support Desk, manage SLA performance, and work closely with the Service Delivery Manager to ensure everything we deliver is structured, controlled, and right first time.

This is not just a support role — it’s a role for someone who takes ownership, drives standards, and supports the wider team to deliver consistently.

What You’ll Be Doing

Technical Support & SLA Ownership

· Supporting the day-to-day running of the Technical Support Desk

· Managing Zoho Desk tickets in line with SLAs

· Prioritising and coordinating tickets effectively

· Ensuring clear, professional communication with customers

Team Support & Coordination

· Supporting and coordinating a small team of Technical Support Engineers

· Ensuring tasks are clearly allocated and completed on time

· Maintaining visibility across workload and priorities

· Providing structure and support to the team

Service Delivery Support

· Supporting the Service Delivery Manager with project implementation

· Ensuring all internal tasks are completed to the correct standard

· Acting as the link between support and delivery

· Maintaining consistency across all delivery activity

Systems, Process & Control

· Maintaining accuracy across Zoho Desk, CRM, and ERP systems

· Ensuring all work is tracked, recorded, and visible

· Supporting strong processes and structured delivery

· Helping improve how we operate as a business

Customer Experience & Standards

· Ensuring all work meets customer expectations

· Maintaining a right-first-time approach

· Supporting a consistent, high-quality customer experience

· Upholding standards across all areas of delivery

What We’re Looking For

Essential

· Experience in a technical support or service delivery role

· Experience working with ticketing systems and SLAs

· Strong organisation and attention to detail

· Ability to manage multiple tasks and priorities

· Confident communicator and team player

· Takes ownership and delivers consistently

Desirable

· Experience within access control or security systems

· Exposure to ERP / CRM / Zoho environments

· Experience supporting project delivery

What You’ll Get

· A key role within a growing business

· A supportive, close-knit team

· Opportunity to grow with the business

· A culture built around trust, standards, and doing things properly

Why Join OLS

We are not a corporate machine — we are a team.

We support each other, we expect high standards, and we take pride in what we do.

If you want a role where you can take ownership, be trusted, and be part of something that is

Pay: Up to £32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

support delivery engineer jobs in newbold, dby

Support Delivery Engineer

Graduate Applications Engineer (Electrical)

Graduate Project Manager

AI Product Manager

Head of Service Delivery

IT Support & Infrastructure Engineer

Apprentice Technical Support Engineer

Head of Engineering

1st-2nd Line IT Support Engineer

Junior Scrum Master

Service Desk Engineer

Service Engineer Apprentice

Operations Administrator

Manufacturing Engineer

Technical Supervisor

Mechanical Engineer

Electronic Design Engineer

Inside Sales Representative

Microsoft Dynamics 365 Support Engineer (Business Central)

Inside Sales Representative

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