Service manager Work, Jobs in Newton Abbot, Dev (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Torquay
- £42,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Work from home
Quick apply
20h
Customer Service Manager
Barnes Aerospace —Newton Abbot
- CRM software
- Customer service
- ERP systems
Quick apply
Shift Manager Goods in / Goods Out - Newton Abbot
YeoValley —Newton Abbot
- £39,192 a year
- Management
- Maintenance
- Analysis skills
Quick apply
AREA MANAGER
Domino's —Torquay
- £33,000 - £49,000 a year
- Full-time
- Customer service
- Human resources
- Leadership
- Flexitime
- Work from home
5d
Practice Manager - Full or Part time
GFHR Consulting —Newton Abbot
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
Final Mile Territory Manager
Evri —Newton Abbot
- £35,500 - £41,000 a year
- Remote
- Analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Property and Space Manager
Torbay and South Devon NHS Foundation Trust —Torquay
- £47,810 - £54,710 a year
- Full-time
- Annual leave
Duty Manager
Ten Tors Inn —Kingsteignton
- £30,000 - £33,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
3h
Store Manager - CSM5
Costa Limited —Newton Abbot
- Up to £37,000 a year
- Full-time
- Employee discount
6d
Maintenance Service Delivery Manager
Sanctuary Group —Paignton
- £41,829 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Business Development Manager Fire and security
Westcountry Fire Protection —Torquay
- Up to £40,000 a year
- Full-time
- CRM software
- Business development
- In-person
- Life insurance
Quick apply
5d
Deputy Manager
CoActive Care —Exminster
- £38,000 - £42,000 a year
- Weekend availability
Hotel General Manager
M&T Hotel Management —Exeter
- Up to £80,000 a year
- Weekend availability
- Management
- Hotel
- Supervising experience
- Employee discount
- Gym membership
Quick apply
6d
Deputy Manager- Children's Home
ONE TO ONE CRISIS INTERVENTION LIMITED —Newton Abbot
- £40,734.72 - £41,652.00 a year
- Weekend availability
- Management
- English
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
AIGL Team Leader
PGL Travel —Torquay
- £29,888.31 a year
- Customer service
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
6d
Supervisory Retail Staff – £13 to £14 per hour – Newton Abbot
Plants Galore —Newton Abbot
- £13 - £14 an hour
- Weekend availability
- Customer service
- Organisational skills
- Leadership
Administrative Assistant
South Devon Railway Limited —Buckfastleigh
- £27,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Contract Manager
idverde —Teignbridge
- Up to £40,000 a year
- Full-time
- Management
- Annual leave
- Employee assistance programme
Team Lead
Gooch & Housego Torquay —Torquay
- Full-time
- Leadership
- Employee assistance programme
Quick apply
Residential Support Worker
ONE TO ONE CRISIS INTERVENTION LIMITED —Newton Abbot
- £37,786.32 - £39,599.04 a year
- Weekend availability
- Childcare
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply

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service manager jobs near newton abbot, dev

Freedom to Speak Up Guardian

The Guardian Service Ltd
Torquay

Quick apply

Job details

Permanent
£42,000 a year
20 hours ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Management
GCSE
Microsoft Office
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Torquay?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

service manager jobs in newton abbot, dev

Freedom to Speak Up Guardian

Customer Service Manager

Shift Manager Goods in / Goods Out - Newton Abbot

AREA MANAGER

Practice Manager - Full or Part time

Final Mile Territory Manager

Property and Space Manager

Duty Manager

Store Manager - CSM5

Maintenance Service Delivery Manager

Business Development Manager Fire and security

Deputy Manager

Hotel General Manager

Deputy Manager- Children's Home

AIGL Team Leader

Supervisory Retail Staff – £13 to £14 per hour – Newton Abbot

Administrative Assistant

Contract Manager

Team Lead

Residential Support Worker

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