Claims governance, risk and compliance manager Work, Jobs in North Shields, Twr (with Salaries)

ER Manager - Policy & Compliance
Greggs —Newcastle upon Tyne
- £60,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
4d
Information Governance Manager
Somerset Bridge Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
Complaints and Information Governance Manager (Data Protection Officer)
Darlington Borough Council —Durham
- £50,000 - £54,495 a year
- Full-time
- Presentation skills
- IT
- AI
- Annual leave
- Work from home
6d
Compliance Auditor
Womble Bond Dickinson (UK) LLP —Newcastle upon Tyne
- Hybrid work
- Administrative experience
- Analysis skills
- Organisational skills
Global Payroll Compliance and Governance Manager
Sage —Newcastle upon Tyne
- Hybrid work
- Annual leave
VacancyTitle: Fleet Strategy and Operations Manager
Northumbrian Water/Essex & Suffolk Water —Durham
- £75,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
5d
Operations Manager
Aspens —Newcastle upon Tyne
- £50,000 a year
- Full-time
- Hospitality
- Computer skills
- Leadership
- Annual leave
Housing Services Neighbourhood Manager
North Tyneside Council —North Tyneside
- £58,939 a year
- Full-time
- Communication skills
5d
Risk Modelling Manager
Leeds Building Society —Newcastle upon Tyne
- £66,000 - £77,500 a year
- Hybrid work
- Analysis skills
- Leadership
- Banking
- Flexible schedule
7d
Project Manager
Elfab Limited —North Shields
- CRM software
- PMP
- Salesforce
Quick apply
People Business Partner
Tritility Limited —Jarrow
- Up to £50,000 a year
- Full-time
- Management
- Data analysis skills
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
External Communications Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
6d
Profit Protection Compliance Manager, Stadium of Light
Delaware North —Sunderland
- Weekend availability
- Bar
- No degree
- Travel
Skills and Employability Specialist (Lead Employment Support)
Northumberland County Council —Blyth
- £35,412 - £39,152 a year
- Full-time
- Agile
- Leadership
- Annual leave
Quick apply
14d
Project Manager
Verisure Services (UK) Limited —Newcastle upon Tyne
- Up to £50,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
Quick apply
12d
UKB National Facilities Manager
Arriva UK Bus Limited —Sunderland
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
Quick apply
14d
Business Operations Manager
NRG —Newcastle upon Tyne
- £44,000 - £50,000 a year
- Management
- Travel
- Contracts
- Annual leave
- Flexible schedule
Research Contracts Manager
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Customer service
- Administrative experience
- University
5d
Environment, Health & Safety Manager
Krystal Technology —Wallsend
- £50,000 - £60,000 a year
- Full-time
- In-person
Quick apply
Compliance Adminstrator
Igne Group Ltd —Chester-le-Street
- Up to £30,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount

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claims governance, risk and compliance manager jobs near north shields, twr

ER Manager - Policy & Compliance

Greggs -
Newcastle upon Tyne

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Job details

Full-time
£60,000 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Full job description

Vacancy Information

We have a fantastic opportunity for an ER Policy & Compliance Manager to join our central People Function here at Greggs.

In this role, you'll be responsible for driving consistency, governance and supporting risk management across Employee Relations (ER) activity in a complex, high-volume operational environment.

You'll ensure ER policies and processes are clear, practical, scalable, and applied consistently, while equipping leaders to manage people matters fairly and confidently.

Through strong governance, insight, and oversight, you'll help reduce organisational risk, enhance colleague experience, support business performance, and ensure readiness for legislative change.

We can offer you:

Management Bonus Scheme which is worth up to 12.5% of your salary
Pension scheme with matching employer contributions up to 7%
Colleague discount, up to 50% off our own-produced products
Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
The opportunity to purchase additional annual leave twice a year
Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
Private Medical Insurance which is free for you and subsidised for your dependants
Income Protection should you become unable to work due to long-term sickness
Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
Career progression and learning and development opportunities
A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

This is a full-time role, however flexibility in this will be considered
We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
The base location for this role is Greggs House, Newcastle Upon Tyne, NE12 8BU

What you'll do

Employee Relations Leadership and Frameworks

Design and maintain a consistent, end to end Employee Relations case management framework across the business
Work closely with our People Managers to ensure ER practices align with business priorities
Set clear standards, guidance and thresholds for managing ER cases, including disciplinaries, grievances, absence and performance
Oversee and maintain effective whistleblowing processes, ensuring trust, visibility and compliance
Support the development and implementation of Agentic AI capability across our ER Frameworks

Policy Development and Continuous Improvement

Own the full lifecycle of ER policies, ensuring they remain legally compliant, commercially practical and aligned to operational needs
Simplify and standardise ER policies and supporting materials to improve clarity, usability and consistency
Ensure robust document control and governance, with accurate policy management across key platforms, while supporting the adoption of tools and technology (including Agentic AI) to enhance our ER processes

Governance, Risk and Compliance

Identify, assess and mitigate ER related risks, including employment tribunal exposure and reputational risk
Lead internal ER audits and case reviews to ensure adherence to policy, process and legal requirements.
First contact point for ACAS in relation to EC/ET cases and ensure accurate and timely case tracking.

Insight, Reporting and Continuous Improvement

Contribute to meaningful ER reporting and dashboards to provide insight into trends and capability gaps.
Working closely with L&D, build ER capability across the People Team and Line Managers, developing practical learning interventions focussed on real-world application

About you

You will fit right into this role if you:

Bring significant Employee Relations experience from a large, complex, multi-site environment (e.g. retail, logistics, manufacturing or hospitality)
Have a strong track record of managing complex ER cases with a clear focus on risk and compliance
Can design and implement ER policies and Frameworks at scale, ensuring consistency across field based teams
Have deep, up-to-date knowledge of UK employment law and ER best practice
Are highly analytical, able to translate data into meaningful insight that drives better decisions and outcomes
Excel at stakeholder management, influencing at all levels with clear, practical communication that simplifies complex issues
Bring strong programme or change management capability, with a track record of driving governance and continuous improvement
Embrace data and technology (ideally including Agentic AI) to improve efficiency, consistency and policy application, while leading through expertise, credibility and a solutions-focused approach
Are supportive of an inclusive culture – recognising and valuing that difference is good
Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

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Refine Your Search

claims governance, risk and compliance manager jobs in north shields, twr

ER Manager - Policy & Compliance

Information Governance Manager

Complaints and Information Governance Manager (Data Protection Officer)

Compliance Auditor

Global Payroll Compliance and Governance Manager

VacancyTitle: Fleet Strategy and Operations Manager

Operations Manager

Housing Services Neighbourhood Manager

Risk Modelling Manager

Project Manager

People Business Partner

External Communications Manager

Profit Protection Compliance Manager, Stadium of Light

Skills and Employability Specialist (Lead Employment Support)

Project Manager

UKB National Facilities Manager

Business Operations Manager

Research Contracts Manager

Environment, Health & Safety Manager

Compliance Adminstrator

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