Customer support & client services Work, Jobs in Northampton, Nth (with Salaries)

Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Stocktaker
nGeneration —Northampton
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Customer Service/Office Administrator
Elegancy Blinds Limited —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
7d
Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Multi-Channel Marketing Apprentice
The Marketing Trainer —Northampton
- £21,450.00 - £24,979.50 a year
- Full-time
- Social media management
- Microsoft Office
- Project management
- Employee assistance programme
Quick apply
7d
Customer Success Manager
Total IT Technology Solutions Ltd —Bedford
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Vehicle Rental Sales Advisor
Longmarsh Ltd —Wellingborough
- £31,973.76 a year
- Full-time
- Bilingual
- Sales
- Administrative experience
Quick apply
7d
Customer Service and Administration Executive
Clean Linen Services —Banbury
- £28,405.06 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Protection Adviser
LionHart Mortgages & Protection —Milton Keynes
- £25,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Support Worker - (Recovery) Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
11d
Entry-Level Business Development Executive - Northampton (HF1341418)
Flourish —Northampton
- £30,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
10d
Trainee Account Executive
Flourish —Northampton
- £30,000 a year
- Full-time
- Sales
- No experience needed
- Communication skills
Quick apply
10d
Sales and Purchasing Assistant
Anglian Fasteners Limited —Bedford
- £22,568 - £26,250 a year
- Weekend availability
- ERP systems
- In-person
- Negotiation
Quick apply
Sales Development Rep (SDR) OTE £35,465
James and James Fulfilment Ltd. —Northampton
- £26,265.63 a year
- Full-time
- Sales
- Customer service
- IT
- Sick pay
Quick apply
9d
Care Assistant
Universal Care Services —Northampton
- Weekend availability
- Driving
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Freelance In-Person Event Specialist - Northampton, UK
Visit.org —Northampton
- Temporary
- Customer service
- English
- Travel
Quick apply
Entry-Level Account Executive
Flourish —Northampton
- £30,000 a year
- Full-time
- Sales
- No experience needed
- Organisational skills
Quick apply
10d
Media Sales Executive - Magazine, Website, Events
Yandell Publishing Ltd —Milton Keynes
- £28,000 - £31,000 a year
- Full-time
- In-person
- Communication skills
- School
- Life insurance
Quick apply
2d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English

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customer support & client services jobs near northampton, nth

Customer Service Specialist

James and James Fulfilment Ltd. -
Northampton

Quick apply

Job details

Full-time
£27,675 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service

Full job description

Immerse yourself in the world of eCommerce by joining our Client Services team! You will play a pivotal role in ensuring the complete satisfaction of our valued clients.

What you will be doing:

As a Client Service Specialist, you will deliver world-class service to our clients, managing their journey from initial contact through to full resolution. A key part of your role is to keep clients fully informed with timely phone and email updates.

You will proactively identify and address the root causes of problems and operational issues to prevent recurrence. This involves close collaboration with Account Managers, Operations teams, and Onboarding Specialists for thorough investigation and resolution. You will also take the initiative to spot recurring ticket types, client pain points, or process failures, flagging these to the team and highlighting opportunities for improving the overall client experience.

You will be working a rotating shift pattern covering 7am - 3pm, 9am - 5pm and 11am to 7pm, Monday to Friday.

Who are we?

We're a trusted tech-enabled fulfilment partner for hundreds of eCommerce brands globally. Building on our established presence in the UK, USA and Europe, we joined the QLS Group in 2025, significantly expanding our European footprint and accelerating our next phase of international growth.

Why work for us?

Salary: £27,675 per annum
Enhanced maternity pay
25 days holiday & bank holidays and 5% matched pension
Free on-site parking, electric car charging points,excellent bus links, bike shelters and showers on site
Zen Den - a dedicated, quiet space to relax, unwind, meditate or reflect
Mental Health Support - we have a team of trained Mental Health First Aiders, to support you when you may need it
HealthShield - GP anytime, cashback for prescriptions, optical, dental...
Enhanced company sick pay
Cycle to work scheme
Life assurance
Please note this role is located at our Northampton site 5 days per week, with the option to work 1 day from home

We know that great people learn new things quickly, but we would love it if you have some/all of the below experience and skills…

You have worked in a customer service/ contact centre role before
Confident on the phone, you are a dab hand at handling queries and managing client expectations
People would describe you as an exceptional communicator
You pay attention to the details, and notice the smallest of errors
You enjoy working in a target driven, collaborative team.
A true detective, you will be great at investigating issues and finding solutions
Building relationships with clients and other teams across the business
You thrive in a busy, fast paced environment and are comfortable managing a high-volume workload.

Our hiring process

To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applicants are systematically reviewed blindly by anonymising CV’s
If you're shortlisted, you'll have a call with Steph from our Recruitment Team
You'll have an interview on-site with Sophia, our Client Services Manager
You get offered the job & start your amazing new role with J&J!

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustments for the role or interview process please contact us and we’d be happy to discuss these with you.

#INDSJ

Quick apply

Refine Your Search

customer support & client services jobs in northampton, nth

Customer Service Specialist

Client Solutions Specialist

Stocktaker

Customer Service/Office Administrator

Client Services Coordinator (UK Wholesale)

Multi-Channel Marketing Apprentice

Customer Success Manager

Vehicle Rental Sales Advisor

Customer Service and Administration Executive

Protection Adviser

Support Worker - (Recovery) Banbury Lodge

Entry-Level Business Development Executive - Northampton (HF1341418)

Trainee Account Executive

Sales and Purchasing Assistant

Sales Development Rep (SDR) OTE £35,465

Care Assistant

Freelance In-Person Event Specialist - Northampton, UK

Entry-Level Account Executive

Media Sales Executive - Magazine, Website, Events

Contact Centre Advisor (Night Shift)

I want to receive the latest job alerts for customer support & client services in northampton, nth

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