Service manager Work, Jobs in Northern Ireland (with Salaries)

Operations Support Manager
OCS Group —Belfast
- Remote
- Management
Quick apply
11d
Project Manager (Healthcare)
System C —Belfast
- Full-time
- Project management
- Travel
- In-person
Quick apply
Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Operations Manager
Ground Control —Belfast
- Full-time
- Hybrid work
Quick apply
3d
CCGANI Guardian Services Manager Band 8A
Health and Social Care Trust —Belfast
- £55,690 - £62,682 a year
6d
Service and Planned Preventative Maintenance (PPM) Manager
PSI Production Services Ltd —Newtownabbey
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
Quick apply
13d
Client Relationship Manager
Leap Lessons LLP —Derry
- From £31,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Care experience
- Free parking
- Work from home
Quick apply
6d
NIBTS_Emergency Preparedness, Resilience & Response (EPRR) Manager, Band 8A
Health and Social Care Trust —Belfast
- £55,690 - £62,682 a year
- Temporary
12d
Operations Manager
Gray + Press Accountants Limited —Belfast
- £40,000 - £45,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
5d
General Manager
McKee's Farmshop —Newtownards
- From £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
12d
Office Manager
Visit Derry —Derry
- £34,434 a year
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
13d
Contracts and Commercial Manager
CGI —Belfast
- Full-time
- Contracts
- Negotiation
Quick apply
Register Your Interest i2020 Belfast
Sodexo —Belfast
Quick apply
Talent Acquisition Manager
Kane Group Building Services Ltd —Banbridge
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Free parking
- Annual leave
Quick apply
6d
Purchasing Manager
Roco9 Ltd —Newry (South Armagh Section)
- Up to £45,000 a year
- Full-time
- ERP systems
- In-person
- Negotiation
- Free parking
Quick apply
Fundraising and Partnerships Manager
Women's Aid Armagh Down —Newry
- £38,220 - £42,839 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Health & wellbeing programme
- Work from home
Quick apply
4d
Service Advisor
Charles Hurst —Belfast
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Office Supervisor
Re-Gen Waste —Newry (South Armagh Section)
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Free parking
- Employee discount
Quick apply
Senior Operations Manager
Quantum Flow Management Institute —Antrim
- £4,800 - £6,500 a month
- Full-time
- Bachelor's degree
- Business
- Leadership
Quick apply
5d
Operations Manager - Belfast
GAC —Belfast
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Operations Support Manager

OCS Group -
Belfast

Quick apply

Job details

Permanent
11 days ago

Qualifications

Management
Customer relationship management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

To ensure the profitable, efficient and safe operation of all cleaning contracts within your designated area and support with the wider Northern Ireland cleaning division portfolio. This is to include any peripheral services supplied to clients such as waste management, adhoc deep cleaning, window cleaning, pest control, hygiene or any other service provided by OCS. To provide a quality service delivery to all customers in accordance with company procedures ensuring effective and adequate financial forecasting, budgeting and analysis of direct cost and overhead. Ultimately responsible for debt management, disputes, resolution and accurate and comprehensive invoicing ensuring timely cash collection in accordance with agreed targets. To retain existing business along with achieving relevant growth targets for new work.

The main responsibilities of this role are:

Manage the delivery of all services in your specific area to provide consistently high levels of performance that meet contractual obligations to customers and the strategic objectives of the Division.
Build a network of close partnerships with customers in the Area, developing strong account management and encouraging multi-level relationships between all services, teams and customer teams
Communicate clearly and positively with staff at all levels in your area to create a focus on business goals and build an environment where all staff are valued for their contribution
Support the sales function where required in preparing commercial tenders and in delivering sales presentations relevant to developing the business in the area
Recruit, develop and if necessary, manage the performance of all onsite operational colleagues to deliver OCS and customer requirements within the Area
Liaise with OCS internal and external statutory bodies to ensure compliance with OCS and industry regulations with particular emphasis on ISO quality systems and health & safety
Take an active part with Management in ensuring the retention of major contracts that come up for re-tender
Liaise with other OCS Managers to ensure high levels of staff motivation and productivity, increasing staff retention.
Have P & L accountability for your area of operation and ensure that it is managed within budget, ensuring that maximum revenue and gross margin are achieved

To be considered for this role you must hit the below criteria:

Knowledge of soft services, particularly cleaning and experience in delivery is essential
Experience of managing a multi site, service based, national, low margin business
Right to work in the UK
Must be self-motivated and results orientated with effective inter – personal skills and the ability to communicate at all levels.
Highly organised with the ability to prioritise workload and delegate effectively to direct reports
Ability to mentor and develop subordinates, counselling and coaching as necessary.
High degree of interest in their own personal development and future career progression
Proven track record of management experience which has been gained ideally within the industry with full P&L accountability.
Evidence of “hands-on” operational experience and a track record of successful client relationship management.
Proven record of managing, motivating, developing and retaining a dispersed workforce through others.
Evidence of having grown the businesses for which P&L accountability is claimed above.

How to Apply:

If you areinterested in joining a business that encourages professional development,career progression and the chance to work with inspirational people then pleaseclick apply and register your interest! You can also sign up to our job alertswhen registering which will notify you when other suitable vacancies areavailable.

We are an equal opportunitiesemployer and rely on a diverse workforce with a broad range of knowledge,skills, and backgrounds to deliver our goals. We offer an inclusive andwelcoming environment and actively encourage applications from all individualsregardless of race, gender, nationality, religion, sexual orientation,disability, or age.

Quick apply

Refine Your Search

service manager jobs in northern ireland

Operations Support Manager

Project Manager (Healthcare)

Operations Manager

Operations Manager

CCGANI Guardian Services Manager Band 8A

Service and Planned Preventative Maintenance (PPM) Manager

Client Relationship Manager

NIBTS_Emergency Preparedness, Resilience & Response (EPRR) Manager, Band 8A

Operations Manager

General Manager

Office Manager

Contracts and Commercial Manager

Register Your Interest i2020 Belfast

Talent Acquisition Manager

Purchasing Manager

Fundraising and Partnerships Manager

Service Advisor

Office Supervisor

Senior Operations Manager

Operations Manager - Belfast

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