Tech support Work, Jobs in Northern Ireland (with Salaries)

Tech Support
Concentrix —Belfast
- £30,500 a year
- Weekend availability
- Remote
- Management
- Analysis skills
- APIs
- Employee stock purchase plan
- Annual leave
Tech Lounge Expert - Associate
Pwc UK —Belfast
- Full-time
- Hybrid work
- English
- Continuous improvement
- In-person
14d
BHSCT - Digital eLearning Systems Administrator
Health and Social Care Trust —Belfast
- £38,682 - £46,580 a year
8d
Technical Support Engineer II
Delinea —Belfast
- Full-time
- Remote
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
Tier 1 Technical Support - Early Careers
Camlin Group —Lisburn
- Full-time
Quick apply
Options Graduate & Placement Programme
Options Technology —Belfast
- Full-time
- Organisational skills
- Communication skills
Quick apply
IT Support Engineer
Barclay Communications —Belfast
- From £30,000 a year
- Full-time
- Windows
- Microsoft Office
- Driving
- Employee discount
- Referral programme
Quick apply
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Technical Support Engineer I
Delinea —Belfast
- Full-time
- Remote
- Computer Science
- English
- SQL
- Employee assistance programme
- Life insurance
IT Technical Support Specialist
Omexom UK —Belfast
- Communication skills
Customer Solutions Specialist (Technical Focus)
RE:SURE Intelligence Ltd —Cookstown
- From £27,250 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Work from home
- Gym membership
Quick apply
2d
IT Managed Services Support Engineer – Level 2/3
KBS Group —Belfast
- From £1 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
5d
Customer Support Technician
Applied Systems UK —Belfast
- Full-time
- Customer service
- Military
- Salesforce
- Annual leave
- Flexitime
Futures Applications Support Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
2d
Junior Service Desk Analyst
System C —Belfast
- Full-time
- Customer service
- Communication skills
- Time management
Local IT Support Technician
Fieldfisher —Belfast
- Full-time
- IT
- In-person
- Communication skills
1d
Customer Support Technician
Applied Systems Europe —Belfast
- Full-time
- Customer service
- Military
- Salesforce
- Annual leave
- Flexitime
Senior Technical Support Engineer
Terex Corporation —Omagh
- Full-time
- Engineering
- Travel
- Mentoring
- Free parking
- Employee stock purchase plan
Senior IT Support Engineer
KX —Belfast
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Production Support Team Lead
TP ICAP —Belfast
- Full-time
- DevOps
- Windows
- SQL

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Tech Support

Concentrix -
Belfast

Apply Now

Job details

Full-time
£30,500 a year

Benefits

Employee stock purchase plan
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Jira
Authentication
SSO
Management
Incident management
Technical support
Analysis skills
Zendesk
REST
DNS
Mobile device management
APIs
ServiceNow
Customer support
Root cause analysis
SaaS
Communication skills
VPN

Full job description

Concentrix is seeking an experienced Senior Technical Advisor to support enterprise customers deploying and managing VR devices for a global virtual reality technology company.

This role requires a strong technical support background combined with enterprise support experience, identity management, APIs, and device management platforms. The successful candidate will serve as a senior contact point for complex customer environments, ensuring reliable device deployment, user access, and operational performance across enterprise ecosystems.

Location: fully remote role, however, only candidates residing in Northern Ireland can be considered, in the event you are required to come to our hub in Belfast.
Hours: 40 hours paid production fully flexible to commit to shifts between 8am to 5pm Monday to Friday with some requirement for Weekend work on occasion.
Salary: £30,500 per year + additional perks and company benefits to help support your unique lifestyle.

Key Responsibilities

Provide advanced technical support for enterprise VR device deployments and management
Troubleshoot complex customer issues related to APIs, authentication, device enrollment, and enterprise integrations
Support Single Sign-On (SSO) configuration and troubleshooting across multiple identity providers
Manage and troubleshoot Mobile Device Management solutions and enterprise device policies
Analyze logs and telemetry data using logging and monitoring tools
Collaborate with engineering, product, and customer success teams to resolve technical issues
Document troubleshooting steps, known issues, and customer resolutions
Assist customers with onboarding, deployment best practices, and operational guidance
Maintain high customer satisfaction through clear communication and timely issue resolution
Identify recurring issues and recommend process or tooling improvements
Participate in incident management and root cause analysis activities

Required Skills & Experience

Strong customer support or technical support experience in an enterprise environment
Experience troubleshooting APIs and integration-related issues
Strong understanding of Single Sign-On (SSO) technologies and authentication protocols
Experience with Mobile Device Management (MDM) platforms and device lifecycle management
Experience using logging, monitoring, and diagnostic tools for troubleshooting
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Experience supporting enterprise SaaS or hardware products
Familiarity with ticketing systems such as Jira, ServiceNow or Zendesk
Understanding of networking fundamentals, VPNs, DNS, and connectivity troubleshooting
Knowledge of REST APIs, JSON, and API testing tools such as Postman
Experience working with identity providers such as Okta or Microsoft Entra ID

Preferred Qualifications/Experience

Experience supporting VR, mobile, or wearable technology products
Familiarity with enterprise Android device management
Experience with cloud platforms and SaaS administration
Prior experience supporting large enterprise customers

Key Competencies

Customer-focused mindset
Technical troubleshooting expertise
Strong documentation and communication skills
Ability to work independently in a remote environment
Escalation and incident management experience
Adaptability in rapidly evolving technical environments

What’s in it for you

Discount on car and home insurance with AXA!
28 days paid holidays.
Refer a friend incentive.
Employee Assist Program-a range of support and resources, accessed free.
Wrkitplatform-access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.
PUREGYMDiscount & 0% joining fee.
Free healthcare coverfor you and your dependents with pension (after one year)
UNUM Dental cover-comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ Game-Changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer.

Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Eligibility to work

In accordance with the United Kingdom’s law, only applicants who are legally authorised to work in the UK will be considered for this position.

Apply Now

Refine Your Search

tech support jobs in northern ireland

Tech Support

Tech Lounge Expert - Associate

BHSCT - Digital eLearning Systems Administrator

Technical Support Engineer II

Tier 1 Technical Support - Early Careers

Options Graduate & Placement Programme

IT Support Engineer

IT Helpdesk Analyst Tier 1

Technical Support Engineer I

IT Technical Support Specialist

Customer Solutions Specialist (Technical Focus)

IT Managed Services Support Engineer – Level 2/3

Customer Support Technician

Futures Applications Support Analyst

Junior Service Desk Analyst

Local IT Support Technician

Customer Support Technician

Senior Technical Support Engineer

Senior IT Support Engineer

Production Support Team Lead

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