1st line support Work, Jobs in Nottingham, Eng (with Salaries)

Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
5d
Cancer and Wellbeing Co-ordinator part-time
Aurora Wellbeing Centre —Whitwell
- £26,013 a year
- Part-time
- Driving
- In-person
- Communication skills
- Annual leave
Quick apply
Learning Support Assistant
Nova Education Trust —Nottingham
- £25,584 - £25,989 a year
- School
5d
Science Technician
Greenwood Academies Trust —Nottingham
- Full-time
- Free parking
- Annual leave
IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
NVI: Waste Management & Recycling
Ministry of Justice —Nottingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Basic maths
- English
- Presentation skills
- Annual leave
12d
IT Network Technician
Machine Mart —Nottingham
- £26,500 - £27,500 a year
- Azure
- Windows
- Microsoft Office
- Employee discount
IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
12d
Secretary/PA
Rolls-Royce —Derby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
3d
Finance Assistant
KB Event Ltd —Nottingham
- £26,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
HR Administrator - Fixed Term
BrettGroup —Mountsorrel
- Monday to Friday
- Administrative experience
- Human resources
- Communication skills
- Free parking
- Annual leave
Quick apply
Quality Coordinator
Blagg and Johnson Ltd —Newark-on-Trent
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
Adult Learning ESOL Tutor - Nottinghamshire
Inspire: Culture, Learning & Libraries —Nottingham
- £30,023 - £33,698 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Attendance Admin Assistant
TMET —Leicester
- Monday to Friday
- IT
- Communication skills
- School
9d
Development and Partnerships Manager
Inspire: Culture, Learning & Libraries —Nottingham
- £44,074 - £49,282 a year
- Full-time
- Customer service
- Microsoft Office
- Business development
9d
Adult Learning Sessional Tutor
Inspire: Culture, Learning & Libraries —Nottingham
- £29.47 an hour
- Part-time
- Customer service
- Microsoft Office
- Travel
Adult Learning LLDD Tutor - Nottinghamshire
Inspire: Culture, Learning & Libraries —Nottingham
- £30,023 - £33,698 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply

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Customer Support Specialist

TMS (Analysis) Ltd
Nottingham

Quick apply

Job details

Full-time
From £29,000 a year
5 days ago

Benefits

Company pension

Qualifications

Power BI
Driving Licence
Microsoft Outlook
Customer service
GCSE
English
Windows
Driving
Help desk

Full job description

We are a small but expanding company based in Nottingham. We are looking to recruit an exceptional customer support specialist to join our friendly team. You will be responsible for providing 1st and 2nd line application support for our software platform.
- Provide exceptional customer service to clients through phone, email, and on-line support
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyse customer needs and recommend appropriate solutions
- Maintain a high level of product knowledge to effectively address customer inquiries
- Any experience in the commercial transport industry would be highly desirable but not essential as full training will be provided.

Required Skills:

Excellent telephone manner
Excellent communications and literacy skills
Previous experience of providing helpdesk or call centre service
Ability to develop good working relationships with colleagues and customers
Work independently and as part of a team
Accuracy and attention to detail is essential
Excellent knowledge of Windows operating systems (Windows, 7, 8, 10 and 11)
Experience and excellent ability using Excel, Power BI, Word, Outlook etc)

Please note, we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.

This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Please submit your CV highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: From £29,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in nottingham, eng

Customer Support Specialist

Cancer and Wellbeing Co-ordinator part-time

Learning Support Assistant

Science Technician

IT Service Desk Engineer Apprentice

IT Support Technician

NVI: Waste Management & Recycling

IT Network Technician

IT Service Desk Apprentice

Secretary/PA

Finance Assistant

HR Administrator - Fixed Term

Quality Coordinator

Adult Learning ESOL Tutor - Nottinghamshire

IT Operations Support Analyst

Attendance Admin Assistant

Development and Partnerships Manager

Adult Learning Sessional Tutor

Adult Learning LLDD Tutor - Nottinghamshire

Digital Service Desk Engineer

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