Customer operations executive Work, Jobs in Nottingham, Ntt (with Salaries)

Customer Operations Executive
Canopy —Nottingham
- £24,500 a year
- Overtime
- Hybrid work
- Customer service
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Operations Executive (Escorted Tours)
RIVIERA TRAVEL —Burton-On-Trent
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service & Operations Analyst
Alexander Mann Solutions (AMS) —Castle Donington
- £14.29 an hour
- Overtime
- Hybrid work
- Customer service
- Computer literacy
- Administrative experience
13d
Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Hybrid work
Telephone Customer Service Advisor
ZANFISH WHOLESALE LIMITED —Allestree
- £13.00 - £13.21 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
10h
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Marketing Executive
Mercia Garden Products LTD —Newark-on-Trent
- £30,000 - £35,000 a year
- Full-time
- In-person
- AI
- Marketing
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Hospitality Sales Executive
Nottingham Forest Football Club —Nottingham
- Full-time
- Sales
- Organisational skills
- Free parking
- Employee assistance programme
Quality Assurance Process Manager (Associate)
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Executive Events Host
JLL —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Operational Support Officer (Band 6/AO)
Health and Safety Executive —Nottingham
- £28,499 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
4d
Property Sales Executive
Annesley Gandon —Nottingham
- £30,000 - £60,000 a year
- Full-time
- Sales
Quick apply
Internal Sales Support Executive
Emergency Group —Swadlincote
- £25,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Sick pay
Quick apply
2d
Executive Assistant
Dunelm —Leicester
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
Mobile Guest Services Support
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Transport Coordinator
Roberts Travel Group —Coalville
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Free parking
- Employee discount
Quick apply
4d
Mobile Guest Services Support
JLL —Derby
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Annual leave
Sales Executive
Taylor Wimpey —Nottingham
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Annual leave
- Employee discount
14d
E-Commerce Executive
Elements Solutions Inc —Ashby-De-La-Zouch
- Microsoft Excel
- Social media management
- Organisational skills
- Free parking
Corporate Receptionist (Mobile)
Integral UK —Derby
- Overtime
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply

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customer operations executive jobs near nottingham, ntt

Customer Operations Executive

Canopy -
Nottingham

Quick apply

Job details

Permanent | Full-time
£24,500 a year
4 days ago

Benefits

Casual dress
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Referral programme
Sick pay

Qualifications

Live chat
Telephony
Customer service
English
Computer skills
Customer support
Communication skills
A Level

Full job description

Role

Customer Operations Executive

Job type

Full time (37.5 hour per week)

Salary

£24,500 plus discretionary overtime and performance related bonuses

WHY WE’RE HERE

Canopy is on a mission to build a Rental Marketplace aimed at helping the millions of Renters worldwide achieve their financial goals.

Joining Canopy represents an exciting opportunity for the right person who is keen to take their career to the next level and work with a highly committed, passionate and dedicated team to grow the company in the years to come. Canopy is searching for like minded individuals, who want to share in its success.

THE OPPORTUNITY

The Operations Executive role is a vital role for the continued growth of Canopy. You will be managing a wide array of customers, consisting of Landlords, Lettings Agents, Renters and Guarantors.

You will provide excellent customer service to all customers dealing with all inquiries in a timely manner and communicating through various channels (telephone, email, live chat).

You will have responsibility for the management of the renters referencing journey and being the driving force for resolving customers referencing and technical issues, approving documents and liaising with letting agents to confirm tenants suitability.

Your skills

Exceptional customer service skills, ideally delivered through telephony, email and live chat
Strong written and verbal communication skills
Accurate with an eye for detail
At all times calm, welcoming and genuinely customer focused
Ability to multitask, prioritise, and manage time effectively
Technologically proficient: Ability to utilise spreadsheets, customer support software etc

Main Areas of Responsibility

Provide excellent customer service to all customers, delivered through our telephony and digital channels
Respond to all customer service tickets generated in a timely manner
Manage relationships with customers, agents and landlords; ensuring communications are responded to in line with service level agreements.
Completing tenant referencing checks accurately within an appropriate time frame
Review employment & landlord references in line with company standards.
Perform manual verification checks on tenants financial documents.

Most importantly, you'll share the qualities that have driven our success so far: firstly, you're a people person and a team player. You'll be adaptable and a clear communicator, able to tailor your approach dependent on each individual customer. You show a passion for helping our customers and clients. Throw in lots of initiative, enthusiasm and a positive, solutions oriented approach and there's a good chance you'll thrive at Canopy.

DESIRED BUT NOT ESSENTIAL SKILLS

Experience in Customer Care – Ideally , CRM based or with property experience (Intercom preferred)

WHAT WE OFFER

Canopy is committed to making a good place to work. You will receive the following:

Company pension scheme
Starting with 25 holidays a year (plus bank holidays)
Extra day annual leave for your birthday
Free tea and coffee (when in the office)
Company funded events
Employee Assistance Programme
Hybrid working model; Tuesday, Wednesday and Thursday are worked from our Nottingham City Centre based office. Monday and Friday are worked from home.

This is a full-time position of 37.5 hours. The working hours may vary between 9:00 AM and 7:00 PM from Monday to Friday. Additionally, there is a Saturday rotation in place, with employees usually scheduled to work one Saturday per month between the hours of 9 am- 2 pm.

Job Types: Full-time, Permanent

Pay: £24,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Referral programme
Sick pay

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 5 years (required)

Language:

English (required)

Work Location: Hybrid remote in Nottingham NG1 7AQ

Quick apply

Refine Your Search

customer operations executive jobs in nottingham, ntt

Customer Operations Executive

Operations Executive (Escorted Tours)

Customer Service & Operations Analyst

Complaints Insight Specialist

Telephone Customer Service Advisor

QA Insights Specialist - Principal Coordinator

Marketing Executive

Hospitality Sales Executive

Quality Assurance Process Manager (Associate)

Executive Events Host

Operational Support Officer (Band 6/AO)

Property Sales Executive

Internal Sales Support Executive

Executive Assistant

Mobile Guest Services Support

Transport Coordinator

Mobile Guest Services Support

Sales Executive

E-Commerce Executive

Corporate Receptionist (Mobile)

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