Grade: RCS J
Contract Type: Permanent (Full-Time)
Location: Derby – DE21
At DHL Supply Chain, we're looking for a driven and analytical Planning & MI Manager to play a critical role at the heart of our warehouse operation. This position combines hands-on operational planning with data-led insight, ensuring effective labour management, accurate forecasting, and robust performance reporting to support day-to-day delivery.
You'll be responsible for aligning headcount and resources to volume demands, producing clear and actionable MI for the leadership team, and providing daily guidance on throughput and labour planning. Working closely with both operational and senior stakeholders, you'll use data, systems and planning expertise to optimise performance, drive efficiency, and support informed decision-making in a fast-paced, increasingly automated environment.
✅WHAT YOU'LL DO
- Own the day-to-day operational planning, ensuring the right labour is in place to meet volume demands and service expectations.
- Develop and manage labour models, headcount plans and throughput forecasts, aligning resource to fluctuating volumes and operational priorities.
- Analyse warehouse performance data (throughput, productivity, labour utilisation) to identify trends, risks and opportunities.
- Produce and deliver timely, accurate MI reporting for the site leadership team, translating data into clear, actionable insight.
- Provide daily volume and labour guidance, supporting operational decision-making and performance delivery.
- Work closely with operational teams to optimise scheduling, resource allocation and workforce planning.
- Maintain and enhance planning tools and models, leveraging WMS data and driving improved visibility and control.
- Lead and support continuous improvement initiatives, using data to improve efficiency, cost and service.
✅THIS ROLE WOULD SUIT PEOPLE WHO
- Proven experience within a Planning Manager / Planning role, ideally in a logistics, warehouse or distribution environment.
- Confident managing labour planning, headcount and operational forecasting in a fast-paced environment.
- Strong capability in data analysis and MI reporting, with the ability to interpret and act on operational data.
- Experience working with WMS systems (Manhattan preferred), with a good understanding of warehouse data and processes.
- Strong administration and organisational skills, with high attention to detail.
- Comfortable working on-site with operational teams, translating data into practical actions.
- Excellent communication skills, able to present insight clearly to senior stakeholders.
- Continuous improvement mindset, with exposure to automation or automated environments seen as highly advantageous.
✅WHY JOIN US?
- Access to the company car scheme or car allowance
- Discretionary bonus based on performance
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
✅WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
✅BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 15th June. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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