It operations support analyst Work, Jobs in Old Brampton, Dby (with Salaries)

AI Business Analyst
ivolve Care and Support —Chesterfield
- Full-time
- Analysis skills
- AI
6d
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Business Analyst – IT Projects
FluidOne —Sheffield
- Full-time
- Analysis skills
- Travel
- IT
- Employee assistance programme
IT Service Desk Analyst
TheNottingham —Nottingham
- £26,000 - £31,000 a year
- Microsoft Office
- Communication skills
6d
Junior Service Desk Analyst
Home Office —Sheffield
- £28,820 a year
- Full-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
10d
Software Engineer (Web Portal Developer) - SC Cleared
CGI —Sheffield
- Full-time
- Software development
- Agile
- Communication skills
Quick apply
8d
Payment Markets Service Support Analyst - Accept & Orchestrate (Onsite)
Transaction Network Services —Sheffield
- 12 hour shift
- Customer service
- Windows
- Microsoft Office
Product Specialist - Transport Operations
Microlise —Nottingham
- From £40,000 a year
- Hybrid work
- Communication skills
- Employee assistance programme
19h
Customer Service Analyst
FERRERO —Alfreton
- Customer service
- Communication skills
Workforce Planning Coordinator
CEVALogistics —Derby
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
IT Finance Analyst
Greencore Group —Worksop
- Full-time
- Microsoft Excel
- Organisational skills
- IT
- Employee discount
- Life insurance
Tech Operations Analyst
TheNottingham —Nottingham
- £30,000 - £36,000 a year
- Hybrid work
- Azure
- Scripting
- IT
Information Security Vulnerability Management Analyst
JCB —Rocester
- Full-time
- Analysis skills
- IT
- Communication skills
- Gym membership
1d
Sustainability Analyst
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- SQL
- Communication skills
Quick apply
Customer Service Analyst - 12 Months FTC
FERRERO —Alfreton
- Temporary
- Customer service
- Communication skills
Business Analyst Apprentice
Futures Housing Group —Derby
- £25,679 a year
- Full-time
- Business
- Communication skills
8d
Senior Cyber Security Analyst
Nottingham Trent University —Nottingham
- £47,174 - £56,292 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
2d
Data Analytics Engineer (Microsoft Fabric)
Gripple —Sheffield
- Full-time
- Microsoft Excel
- SQL
- Communication skills
Business Analyst – NetSuite (Mid-Level)
Select Engineering —Nottingham
- £50,000 - £60,000 a year
- Call to connect
- ERP systems
- AWS
- Project management
9d
Variable Income Analyst
Gov Facilities Services —Sheffield
- £32,460.26 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Employee assistance programme

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AI Business Analyst

ivolve Care and Support -
Chesterfield

Apply Now

Job details

Full-time
6 days ago

Qualifications

Business analysis
Business processes
Analysis skills
AI
Requirements gathering

Full job description

Job Title: AI Business Analyst

Location: Remote (With travel to Chesterfield and Swansea as required)

Hours: 37.5 per week

Salary: Competitive

Role Overview

Reporting to the Head of AI, Digital & Innovation, you’ll be responsible for driving the adoption of AI across ivolve by identifying high‑value opportunities, redesigning processes and translating business needs into practical AI‑enabled solutions.

The role will work with functional leaders, operational teams, subject matter experts and IT colleagues to prioritise AI use cases, shape pilots, support implementation and measure benefits. This role acts as the bridge between the business and technical teams, ensuring AI is used safely, responsibly and with clear human accountability while helping colleagues build confidence in new ways of working.

Your Responsibilities

AI Use Cases & Business Engagement
Partner with leaders and colleagues across Operations, Quality, People, Finance, Commercial and other functions to identify where AI can reduce admin, improve insight, increase efficiency or support better decision‑making.
Facilitate workshops and discovery sessions to understand current processes, pain points, risks and opportunities.
Prioritise AI opportunities using agreed criteria such as business value, risk, complexity, data readiness, user readiness and scalability.
Translate business problems into clear requirements, user stories, process maps, workflow designs and acceptance criteria.
Maintain a visible AI use‑case backlog and support decisions on what should be piloted, paused, scaled or stopped.
Work with Early Adopter champions and business owners to validate use cases and define success measures.
Ensure the needs of operational colleagues and the people we support are considered when shaping AI opportunities.
Identify dependencies on data, systems, security, suppliers, policies or business process change.
Prepare clear summaries and recommendations for functional leaders and relevant governance groups.
Capture lessons learned from pilots and feed them into the wider AI roadmap.
Process Redesign & AI‑enabled Workflows
Analyse and redesign business processes to identify where chatbots, agents, automation or workflow tools could be used safely and effectively.
Work closely with AI Solutions, Digital, Data and IT teams to design practical AI‑enabled workflows and controlled pilots.
Support the creation of agent instructions, approved knowledge sources, human review points and process controls.
Test AI workflows against real examples and edge cases, capturing issues, failure modes and improvement actions before wider release.

Adoption, Change & Benefits

Support the launch and adoption of AI tools by creating practical guidance, training materials, prompt examples and colleague communications.
Work with Early Adopter champions and functional teams to build confidence, capture feedback and share learning.
Define expected benefits for each AI use case, including time saved, quality improvement, risk reduction, colleague experience or commercial value.
Track adoption, outcomes and lessons learned, ensuring benefits and risks are reported clearly.
Help business owners embed AI‑enabled changes into day‑to‑day ways of working.

Governance, Risk & Responsible AI

Ensure AI use cases follow agreed governance, data protection, information security and acceptable‑use requirements.
Work with IT, Data, Quality, People and other relevant teams to assess risk, permissions, data sources and human approval points.
Ensure every AI workflow has a named business owner, reviewer, support route and review cycle.
Escalate risks, concerns or inappropriate use of AI and support continuous improvement of AI controls and guidance.

The main skills and experience for this role

Essential

Experience in business analysis, process improvement, change delivery, digital transformation or a similar role.
Strong understanding of business process mapping, requirements gathering and benefits tracking.
Practical understanding of how AI, automation, agents, chatbots or workflow tools can support business improvement.
Ability to work confidently with functional leaders, subject matter experts, frontline colleagues and technical teams.
Strong analytical skills, with the ability to translate business problems and data into clear priorities and actions.
Able to produce clear documentation, process maps, user stories, guidance and training materials.
Flexible and resilient, able to work in an emerging area where priorities, tools and opportunities will evolve quickly.
Proactive, outcome‑focused and able to drive change without direct authority.
Excellent communication, facilitation, stakeholder engagement and influencing skills.
Understanding of responsible AI, data protection, confidentiality, information security and the need for human accountability.

INDF

Apply Now

Refine Your Search

it operations support analyst jobs in old brampton, dby

AI Business Analyst

IT Operations Support Analyst

Business Analyst – IT Projects

IT Service Desk Analyst

Junior Service Desk Analyst

Software Engineer (Web Portal Developer) - SC Cleared

Payment Markets Service Support Analyst - Accept & Orchestrate (Onsite)

Product Specialist - Transport Operations

Customer Service Analyst

Workforce Planning Coordinator

IT Finance Analyst

Tech Operations Analyst

Information Security Vulnerability Management Analyst

Sustainability Analyst

Customer Service Analyst - 12 Months FTC

Business Analyst Apprentice

Senior Cyber Security Analyst

Data Analytics Engineer (Microsoft Fabric)

Business Analyst – NetSuite (Mid-Level)

Variable Income Analyst

I want to receive the latest job alerts for it operations support analyst in old brampton, dby

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