It Work, Jobs in Ormskirk, Lan (with Salaries)

3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
4d
IT Customer Service Desk Officer
Liverpool John Moores University —Liverpool
- £32,080 - £37,694 a year
- Part-time
- Customer service
- School
- Annual leave
9d
IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
8d
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Field & Helpdesk Technician
Centra Systems Ltd —Preston
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
- Work from home
Quick apply
IT Hardware Technician – Enterprise
1st Technologies Ltd —Preston
- From £26,436.80 a year
- Full-time
- Schematics
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
1d
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
11d
IT Operations Engineer
ARO —Liverpool
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Employee assistance programme
Quick apply
IT Service Operations Coordinator
BAE Systems —Preston
- £38,000 a year
- Microsoft Excel
- SharePoint
- IT
8d
IT Manager
Beers Timber and Building Supplies Ltd —Liverpool
- £40,000 - £44,000 a year
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Store discount
- Employee discount
Quick apply
5d
Mobile IT Officer
Knowsley Borough Council —Huyton
- £32,061 - £33,699 a year
- IT
8d
26.82 EO IT Service Support
Disclosure & Barring Service —Liverpool
- £30,993 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
8d
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
Mobile IT Officer
Knowsley Council —Huyton
- £32,061 - £33,699 a year
- Full-time
- IT
8d
IT Business Systems Support Analyst
NewPrinces Group —Liverpool
- Azure
- Customer service
- ERP systems
- Annual leave
IT Services Engineer
Sysco —Warrington
- Full-time
- Azure
- Customer service
- Windows
- Employee discount
3d
IT Technician
Salford City Academy —Manchester
- £25,918 - £30,985 a year
- Customer service
- Windows
- Computer networking
12d
Field IT Engineer – Education Sector | Liverpool & Merseyside
PT Cyber Security Solutions —Liverpool
- £34,000 - £40,000 a year
- Part-time
- Azure
- Management
- Travel
Quick apply
9d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
IT Support Apprentice
QA Apprenticeships —Liverpool
- £20,000 a year
- Full-time
- Windows
- IT
- Linux
- Annual leave
- Flexible schedule
12d

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3rd Line IT Engineer

MCS Group
Ormskirk

Quick apply

Job details

Full-time
£45,000 - £55,000 a year
4 days ago

Benefits

Free parking
Employee mentoring programme
Company pension
Canteen
Discounted gym membership
Company events
Private medical insurance
Employee discount
Gym membership
Bereavement leave
On-site parking

Qualifications

Microsoft Windows Server
DHCP
Continuous improvement
IT support
DNS
Root cause analysis
Account management

Full job description

THE ROLE

As a Lead IT Engineer, you will serve as the final escalation point for technical issues across our client base. You’ll work on the most complex incidents, assist in service design and delivery, deliver a wide range of IT projects, such as Microsoft 365 migrations, infrastructure upgrades, networking installations, and act as a technical reference point for the service desk. This role is ideal for a senior engineer with strong all-round knowledge, excellent troubleshooting ability, and a proactive mindset for continuous improvement.

KEY RESPONSIBILITIES

- Act as the highest escalation point for technical incidents and service requests.

- Troubleshoot and resolve complex issues across infrastructure, networks, cloud, servers, firewalls, and endpoint management.

- Perform root cause analysis for recurring or critical issues and implement permanent fixes.

- Handle advanced onboarding, migrations, and client infrastructure projects where required.

- Support, guide and mentor all engineers on complex issues and personal development.

- Lead on difficult or high-priority client cases, maintaining calm under pressure.

- Assist with creating and maintaining internal knowledge base and documentation.

- Liaise with vendors and suppliers for support escalations and service issues.

- Communicate with clients clearly, particularly around complex technical issues, ensuring confidence and understanding.

- Support the Account Management team with technical insight when reviewing client environments.

- Deliver technical tasks within client projects including configuration, migration, implementation, and testing.

- Work on Microsoft 365, networking, server and endpoint projects.

EXPERIENCE AND SKILLS NEEDED

- 5+ years in IT support roles.

- Broad technical experience across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud technologies, and backup solutions.

- Experience with RMM and PSA tools.

- Strong diagnostic, troubleshooting and decision-making skills.

- Calm, structured approach to problem-solving with a high attention to detail.

- Able to mentor others and contribute to the improvement of the overall service function.

- Relevant industry certifications (e.g. Microsoft, Cisco, CompTIA) are desirable.

WHAT WE OFFER

- Private healthcare
Access to private medical cover for faster treatment and peace of mind.

- 33 days holiday per annum, including bank holidays and your birthday off
Generous holiday allowance to help you rest, recharge and celebrate.

- Professional development plans
Structured plans to support your career growth and long-term goals.

- 8 hours of training per month
Dedicated time each month for learning, development, or certifications.

- Funded qualifications
We cover the cost of relevant professional qualifications to support your progression.

- Employee of the Quarter scheme, with the potential to win substantial prizes
Quarterly recognition programme to reward high performers.

- Company events and nights out
Regular team socials and celebrations throughout the year.

- Discounted gym membership
Stay active with discounted access to local gyms.

- Perkbox rewards account, providing a range of discounts
Nationwide perks and everyday savings through your Perkbox membership.

- Mental health support
Access to mental wellbeing resources and confidential support through our healthcare provider.

- Pension contribution
Company contributions to help you plan for the future.

- Free onsite parking
No daily parking stress, just pull up and walk in.

- Large, modern office with breakout room
A bright, spacious workspace with breakout areas for collaboration and downtime.

HOW TO APPLY

If you wish to apply for this role, please send your CV directly to [email protected].

Pay: £45,000.00-£55,000.00 per year

Benefits:

Bereavement leave
Canteen
Company events
Company pension
Employee mentoring programme
Free parking
Gym membership
On-site parking
Private medical insurance

Ability to commute/relocate:

Ormskirk L40: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why would you like to work at MCS?

Experience:

IT support: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

it jobs in ormskirk, lan

3rd Line IT Engineer

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IT Service Desk Engineer

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IT Field & Helpdesk Technician

IT Hardware Technician – Enterprise

1st Line Support IT Engineer

IT Operations Engineer

IT Service Operations Coordinator

IT Manager

Mobile IT Officer

26.82 EO IT Service Support

Service Desk Analyst

Mobile IT Officer

IT Business Systems Support Analyst

IT Services Engineer

IT Technician

Field IT Engineer – Education Sector | Liverpool & Merseyside

IT Support Engineer

IT Support Apprentice

I want to receive the latest job alerts for it in ormskirk, lan

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