Team leader Work, Jobs in Ormskirk, Lan (with Salaries)

Customer Service Team Leader x 2
West Lancashire Borough Council —Ormskirk
- £34,434 - £36,363 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee discount
9d
Team Leader
Frances Taylor Foundation —Liverpool
- £16.32 an hour
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
- From £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
12d
Supported Living Team Leader
Compassionate Care Group —Southport
- £31,000 a year
- 12 hour shift
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Team Leader
Exceptional Care Ltd —Ormskirk
- £27,700 a year
- Childcare
- Employee discount
- Gym membership
Team Leader - Housing Disrepair
Bond Turner —Liverpool
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
- Health & wellbeing programme
Quick apply
4d
DETACHED YOUTH WORK TEAM LEADER (DOVECOT)
Merseyside Youth Association Ltd —Liverpool
- £27,391 - £30,103 a year
- Part-time
- In-person
Quick apply
4d
Market Street Team Leader
Morrison's Plc —Kirkby
- From £25,000 a year
- Full-time
- Management
- Bakery
- In-person
- Free parking
- Store discount
Quick apply
5d
Enforcement Team Leader
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Presentation skills
- Leadership
- Negotiation
- Employee assistance programme
Shift Team Leader
Wright Choice Foods Ltd —Liverpool
- Up to £13.01 an hour
- Customer service
- Supervising experience
- Organisational skills
- Free parking
Quick apply
11d
Senior Children's Support Worker/Team Leader
Mon Ami —Leyland
- Up to £40,000 a year
- Full-time
- Driving
- IT
- In-person
- Free parking
- Referral programme
Quick apply
6d
Gym Team Leader
Village Hotels - Liverpool - Leisure —Whiston
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Team Leader/Supervisor
CLIFTON HOMECARE LIMITED —Lytham St. Annes
- £31,491.20 a year
- Overtime
- Supervising experience
- Care plans
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
5d
Grounds Maintenance Team Leader Skelmersdale
Glendale Countryside Ltd —Skelmersdale
- Up to £28,188 a year
- Full-time
- Management
- Driving
- IT
- Annual leave
- Employee discount
Quick apply
Team Leader
Heritage - BRA_208 —Formby
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Senior Relationship Team Leader
DCBL —Runcorn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
4d
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
4d
Team Leader
Card Factory —Liverpool
- £13 an hour
- Leadership
Factory Onboarding & Training Lead
Foodpro —Wigan
- £29,540 a year
- Full-time
- Human resources
- In-person
- Teaching
Quick apply
11d
Team Leader - Children's Residential
Compassionate Care Group —Leyland
- £14.90 - £15.90 an hour
- Full-time
- Organisational skills
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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team leader jobs near ormskirk, lan

Customer Service Team Leader x 2

West Lancashire Borough Council -
Ormskirk

Apply Now

Job details

Permanent | Full-time
£34,434 - £36,363 a year
9 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
Performance management
Leadership
Communication skills

Full job description

Designated Workplace: 52 Derby Street, Ormskirk, L39 2DF
Designated Workstyle: Fixed Office Based Worker
Salary: £34,434 to £36,363 per annum
Post Type: Full Time
Hours: 36 per week
Tenure: Permanent
Published: Friday 26 June 2026
Closing Date: 23.59 hours BST on Sunday 05 July 2026
Reference: HR-0114-26

Do you…….

Enjoy working in a fast-paced, customer-focused environment?
Have a passion for delivering exceptional customer service?
Thrive on coaching, developing, and motivating teams?
Want a new and exciting challenge?

If your answer is yes, this could be the perfect opportunity for you.

About the Role

We are looking for a dynamic and motivated Team Leader to support the delivery of high-quality customer service within our Contact Centre. You will play a key role in leading a team, ensuring excellent customer experiences, and driving continuous improvement across services.

You will need to be flexible in your approach to working hours to meet the needs of the service, which operates between 8:30am and 5:30pm, Monday to Friday.

Key responsibilities

Coach and develop a team of customer service staff to ensure an excellent customer experience is provided.
Oversee day-to-day contact centre operations
Act as escalation point for complex customer enquiries
Work with council services to improve customer journeys
Use performance data to drive quality and service improvements ensuring that individual and team KPI's are achieved.
Maintain CRM and service system knowledge
Support staff development and performance management
Provide support for Revenues and Benefits enquiries, ensuring accurate advice and effective query resolution
Promote a positive customer-focused culture
Deputise for the Contact Centre Manager

About You

You will be an experienced customer service team leader with:
Excellent communication and interpersonal skills
Strong organisational and problem-solving abilities
Confidence working in a fast-paced, high-demand environment
A proactive approach and commitment to continuous improvement
The ability to motivate and inspire a team to achieve high performance

Working Arrangements

36 hours per week (office based)
Travel between sites may be required
Occasional out-of-hours working may be necessary

Our Values

We are committed to:
Putting customers first
Being adaptable
Taking responsibility
Working together

What We Can Offer You

We value our people and are committed to supporting your development, wellbeing, and work-life balance. In return for your skills and experience, we offer:

A supportive and collaborative working environment
Opportunities for learning, development, and career progression
A strong focus on employee wellbeing, including access to support services
A competitive local government pension scheme
Generous annual leave entitlement (plus bank holidays)
Flexible working opportunities where service needs allow
Access to staff benefits, discounts, and wellbeing initiatives

Additional Information

Interview dates: 16th and 17th July 2026

For an informal discussion about the role, please contact: Diane Leo, Customer Contact Centre Manager - 01695 585208

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Role Profile and Person Specification

Apply

by clicking the button above. If you require further information or your application will not submit then please call 01695 577177 or email [email protected].

For general employability support please contact the employability team at [email protected]

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.

Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council.

Equal Opportunities

An Equal Opportunities Employer -

If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of the post, you will; be guaranteed an interview.

Apply Now

Refine Your Search

team leader jobs in ormskirk, lan

Customer Service Team Leader x 2

Team Leader

Hire Desk Team Leader

Supported Living Team Leader

Team Leader

Team Leader - Housing Disrepair

DETACHED YOUTH WORK TEAM LEADER (DOVECOT)

Market Street Team Leader

Enforcement Team Leader

Shift Team Leader

Senior Children's Support Worker/Team Leader

Gym Team Leader

Team Leader/Supervisor

Grounds Maintenance Team Leader Skelmersdale

Team Leader

Senior Relationship Team Leader

3rd Line/Team Leader - Service Desk

Team Leader

Factory Onboarding & Training Lead

Team Leader - Children's Residential

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