work from home Work, Jobs in orpington (with Salaries)

Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Remote Part-time Online Data Analyst - English (UK)
TELUS Digital —London
- Part-time
- Remote
- English
Quick apply
Estate Agent Selling Luxury Homes
Fine & Country —London
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Estate Agent
The Property Experts —Gravesend
- £8,400 a month
- Remote
- Sales
- Administrative experience
QA Tester - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Google Suite
- English
- Organisational skills
- Profit sharing
- Work from home
Yolo Ally – Personal Assistant (remote)
Yolo —London
- £35 an hour
- Remote
- Bilingual
- English
- Administrative experience
Quick apply
5d
Voice Actor
Realeyes —London
- £1,000 a week
- Remote
Quick apply
6d
Customer Support (UK)
Picklebet —London
- Weekend availability
- Remote
- Customer service
- Communication skills
Quick apply
9d
Remote GP Needed
Locum GNC —London
- Up to £750 a day
- Remote
Digital Engagement Executive (Email)
AlzheimersSociety —London
- £31,949 - £37,498 a year
- Remote
2d
UK VIP Essay Reviewer
Crimson Education —London
- £50 an hour
- Part-time
- Remote
- Doctoral degree
- Master's degree
- Analysis skills
AI Trainer - Freelance Data Annotator
Toloka Annotators —London
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
9d
Caribbean Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Freelance Annotator (English) - AI Trainer
Toloka Annotators —London
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
8d
Exams Change Manager
British Council —London
- £38,820 - £46,100 a year
- Remote
- English
- Project management
- Computer networking
10d
Social Media Annotation - Freelance AI Trainer Project
Meridial —London
- £16 - £28 an hour
- Remote
- Engineering
- No degree
- AI
1d
Audio Editing Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
1d
Europe Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Administration Manager – Remote (Work From Home) Psychiatry & Medical Cannabis
Lenus Global Limited —London
- £27,000 - £30,000 a year
- Full-time
- Remote
- Microsoft Office
- Administrative experience
- Supervising experience
- Work from home
Quick apply
17h
South East Asia Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales

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Customer Care Administrator

Bromcom Computers Plc
Bromley

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
ISO 9001
Microsoft Office
Administrative experience
ITIL
Organisational skills
Communication skills

Full job description

The role of Customer Care Administrator role is responsible for ensuring customers receive the highest level of service when contacting Bromcom. This includes working with the wider organisation on quality measures, keeping internal systems up to date, responding to customer needs and directing them to ensure they’re getting the most out of Bromcom’s software and services.

Key responsibilities:

Be a primary source of contact for our customers
Ensure customers contacting the Customer Care mailbox are handled within relevant SLAs
Maintain accurate and up-to-date records in our CRM system (Dynamics 365)
Take ownership of, respond to and resolve customer escalation and complaints.

Other responsibilities

Work with the Customer Care Manager and wider organisation to ensure that relevant procedures are followed in line with our ISO9001 accreditation.
Contribute to ongoing continual improvement work across Bromcom as required.
Identify opportunities for process improvement and recommend solutions.
Assist in regular reporting in relation to customer feedback, including CSAT, NPS and other forms of response.
Other activities which may change in line with business need.

Required Skills and Qualifications:

Experience working in a customer service environment
Strong organisational and administrative skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently and as part of a team
A customer-focused mindset and a passion for providing excellent service

Additional Skills (Preferred):

Working knowledge of customer relationship management systems e.g. Dynamics 365
Familiarity with Bromcom products and services
An understanding of ISO9001, ITIL and other quality or service frameworks
Bromcom is an Equal Opportunities employer

Quick apply

Refine Your Search

work from home jobs in orpington

Customer Care Administrator

Remote Part-time Online Data Analyst - English (UK)

Estate Agent Selling Luxury Homes

Estate Agent

QA Tester - Brookhaven

Yolo Ally – Personal Assistant (remote)

Voice Actor

Customer Support (UK)

Remote GP Needed

Digital Engagement Executive (Email)

UK VIP Essay Reviewer

AI Trainer - Freelance Data Annotator

Caribbean Luxury Travel Consultant

Freelance Annotator (English) - AI Trainer

Exams Change Manager

Social Media Annotation - Freelance AI Trainer Project

Audio Editing Specialist - Freelance AI Trainer Project

Europe Luxury Travel Consultant

Administration Manager – Remote (Work From Home) Psychiatry & Medical Cannabis

South East Asia Luxury Travel Consultant

I want to receive the latest job alerts for work from home in orpington

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