Help desk Work, Jobs in Otley, Wyk (with Salaries)

Help Desk - Maintenance Services
Reactive on Call FM Limited —Morley
- £24,420 - £26,400 a year
- Full-time
- Management
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
17h
Operational Support Officer
HM Courts & Tribunal Service —Leeds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Cash Desk Volunteer
British Heart Foundation —Otley
- Employee discount
Receptionist
The Met Hotel Leeds —Leeds
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11h
Receptionist
Mercure Bradford Bankfield —Bingley
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
8d
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
Estates Help Desk Operator
East Lancashire Hospitals NHS Trust —Burnley
- £25,272 a year
- Full-time
10h
Configuration Management Specialist
Fluor Corporation —Harrogate
- Monday to Friday
- Customer service
- Word processing
- Maintenance
Facilities Co-ordinator
AAB —Leeds
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Customer Service Advisor (Hybrid)
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
14d
Legal Officer
HM Courts & Tribunal Service —Leeds
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
13d
Domestic Abuse Specialist
Staying Put —Bradford
- £22,000 a year
- Temporary
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Client Care Coordinator
MSI Reproductive Choices UK —Leeds
- £25,528.04 - £27,001.35 a year
- Full-time
- Free parking
- Annual leave
7h
Field Interviewer - Bradford
the National Centre for Social Research —Bradford
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Digital Communications Officer
ACCENT housing —Bradford
- £30,727 a year
- Full-time
- Hybrid work
- Social media management
- Annual leave
- Employee discount
Quick apply
3d
Jira Administrator
System C —Leeds
- Full-time
- IT
- Communication skills
Customer Service Advisor (Hybrid) Day/Night
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
14d
Call Centre Agent Bank
Fortrea —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
IT Service Desk Analyst
Maples Group - Legal Services —Leeds
- Windows
- Microsoft Office
- SQL
- Health & wellbeing programme
- Life insurance
Service Delivery Manager
Evri —Morley
- £49,000 - £54,000 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d

I want to receive the latest job alerts for help desk in otley, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Help Desk - Maintenance Services

Reactive on Call FM Limited
Morley

Quick apply

Job details

Permanent | Full-time
£24,420 - £26,400 a year
17 hours ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Management
Computer literacy
Facilities management
Maintenance
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

Helpdesk Operative (2 Positions Available)

Location: Morley, Leeds, West Yorkshire
Job Type: Full-Time, Permanent

About ROC Facilities Management

ROC Facilities Management provides hard facilities management services to predominantly retail clients across the UK and Ireland. We deliver both reactive and planned maintenance services 24 hours a day, 365 days a year.

Due to continued growth, we are looking to recruit two full-time, permanent Helpdesk Operatives to join our expanding team based at our head office in Morley, Leeds.

This is an exciting opportunity to become part of a growing and ambitious business where no two days are the same.

About the Role

The successful candidate will be confident, enthusiastic and professional, with an excellent telephone manner and a positive attitude. You will enjoy building relationships with clients and contractors and thrive in a fast-paced environment.

Previous experience within a facilities management, maintenance, helpdesk or similar customer service role would be advantageous. Applicants should be comfortable using Microsoft Office and IT-based job management systems and be capable of managing multiple tasks simultaneously.

Key Responsibilities

Your duties will include, but are not limited to:

Receiving calls and emails from clients requesting new jobs, updates on existing works, or progress on quotations.
Liaising with engineers and contractors to allocate new jobs and obtain updates on ongoing works.
Using our job management software to create, update and review jobs and quotations (full training provided).
Updating client portals with real-time information received from engineers and contractors.
Raising quotes for potential works and invoices for completed works using our in-house systems (full training provided).
Participating in the company's on-call rota to respond to out-of-hours calls and queries when required.

Skills & Experience Required

The ideal candidate will possess:

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, contractors and colleagues.
Outstanding attention to detail and the confidence to question information where necessary.
Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines.
Good computer literacy, including experience using Microsoft Office applications.
The ability to work effectively as part of a team whilst remaining self-motivated and proactive.
A passion for delivering exceptional customer service.

Why Join ROC FM?

ROC FM is a vibrant and experienced facilities management company supporting commercial clients throughout the UK and Ireland. We are a close-knit team that takes pride in delivering outstanding service and building long-term relationships with our clients.

This role offers genuine opportunities for career progression, with the potential to move into a supervisory or management position as the business continues to grow.

What We Offer

Competitive salary
20 days annual leave plus Bank Holidays
Company pension scheme
Company mobile phone for when on call
Company laptop for when on call
Free on-site parking
Ongoing training and development opportunities
Excellent career progression prospects

How to Apply

If you would like to be considered for this opportunity, please send your CV together with a covering letter to:

[email protected]

Pay: £24,420.00-£26,400.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Morley, West Yorkshire: reliably commute or plan to relocate before starting work (required)

Experience:

Facilities management: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

help desk jobs in otley, wyk

Help Desk - Maintenance Services

Operational Support Officer

Cash Desk Volunteer

Receptionist

Receptionist

IT Service Desk Technician

Estates Help Desk Operator

Configuration Management Specialist

Facilities Co-ordinator

Customer Service Advisor (Hybrid)

Legal Officer

Domestic Abuse Specialist

Client Care Coordinator

Field Interviewer - Bradford

Digital Communications Officer

Jira Administrator

Customer Service Advisor (Hybrid) Day/Night

Call Centre Agent Bank

IT Service Desk Analyst

Service Delivery Manager

I want to receive the latest job alerts for help desk in otley, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected