Service desk Work, Jobs in Paisley, Rfw (with Salaries)

Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
5d
Digital Workplace Consultant
Cobry —Glasgow
- Full-time
- Remote
- Work from home
1d
Receptionist
RMG Hotel Group —Glasgow
- From £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Digital Operations Lead
Iberdrola Group —Glasgow
- From £50,400 a year
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
- Employee discount
8d
End User Support Technician
Thales —Glasgow
- Weekend availability
- Windows
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
14d
IT Support Technician
Chemring Energetics UK Ltd —Stevenston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Guest Services Host
Portico Corporate Reception Management —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Service Delivery Manager (Scotland)
North —Renfrew
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
6d
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Office Administrator
Global Crane Services —Glasgow
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Sick pay
Quick apply
9d
IT Operations & Cyber Analyst
AGS Airports —Glasgow
- Organisational skills
- IT
- Communication skills
- Free parking
- Employee assistance programme
1d
Customer Service & Operations Coordinator
Love-Rugs —Glasgow
- £23,660 a year
- Full-time
- Hybrid work
- Customer service
- English
- IT
- Store discount
- Profit sharing
Quick apply
Part Time Guest Services Host
Portico Corporate Reception Management —Glasgow
- £10,491 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
5d
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Workplace Host
Mitie —Glasgow
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Customer service
- Computer literacy
Implementation & Support Consultant
The Anywhere Company —Glasgow
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
Quick apply
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills

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Service Desk Administrator

March -
Glasgow

Quick apply

Job details

Permanent
£0.01 a year
5 days ago

Qualifications

Cloud infrastructure
Windows
Analysis skills
Communication skills

Full job description

The Service Desk Administrator is the first point of contact for all IT queries across the business, playing a vital role in keeping day-to-day operations running smoothly. Working in a fast-paced service desk environment, you’ll troubleshoot and resolve a broad range of 1st line technical issues remotely, while managing tickets from initial query through to resolution.

This is a hands-on, varied role where no two days are the same — combining daily user support with opportunities to contribute to process improvements and gain exposure to the latest network, cloud, and infrastructure technologies, all while collaborating closely with wider service delivery teams.

Key Responsibilities:

Experience working in a 1st line support role
Provide first-line technical support to users via phone, email, and in-person.
Manage and prioritise service requests and incidents using a ticketing system.
Escalate complex issues to higher-level support teams as necessary.
Collaborate with other IT team members to ensure seamless service delivery.
First point of contact for all queries from staff.
Identify and carry out remote 'first time fixes' on a variety of network and software solutions. This will include varied tasks from password changes through to data restoration, printer, and software application rollout.
Process improvement - proactive involvement in the continued development of new and established procedures.
Service delivery - working with other service delivery teams to ensure that Service Level Agreement (SLA) targets are met.
Maintain a professional and effective working relationship with customers and work colleagues
Stay up to date with the latest technology trends and best practices.

Skills and Experiences:

Experience of troubleshooting with Laptops/Desktops/Printers
Knowledge of Windows systems - Windows Client OS
Office365 / Microsoft packages
Some server experience would also be beneficial.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Customer-focused with a commitment to providing high-quality service.

What we offer

A competitive salary and benefits package
An employer who values the ongoing wellbeing of its employees
Career development within a successful and growing business

About Us

We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.

Why March?

Progress is People.

MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.

Quick apply

Refine Your Search

service desk jobs in paisley, rfw

Service Desk Administrator

Digital Workplace Consultant

Receptionist

Desktop Support Technician

Service Desk Engineer - Glasgow

Digital Operations Lead

End User Support Technician

Administrator (Support & Operations)

IT Support Technician

Guest Services Host

Service Delivery Manager (Scotland)

IT Service Desk Analyst - 12 Month FTC

Office Administrator

IT Operations & Cyber Analyst

Customer Service & Operations Coordinator

Part Time Guest Services Host

Cyber Security Analyst

Workplace Host

Implementation & Support Consultant

Regional IT Support Specialist

I want to receive the latest job alerts for service desk in paisley, rfw

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