Service agent Work, Jobs in Perth, Pkn (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Dundee
- Full-time
- Customer service
- English
- Administrative experience
Admissions Officer (Visitor Experience)
School Talent —St. Andrews
- Full-time
- CRM software
- Hospitality
- University
Quick apply
7d
Real Estate Agent
Betterhomes —St. Andrews
- Full-time
- Sales
- English
- Communication skills
- Life insurance
Quick apply
Customer Service Associate
NFU Mutual Agency —Dundee
- £26,000 a year
- Full-time
- Customer service
2d
Night Front Office Agent
FAIRMONT —St. Andrews
- Full-time
- Hotel
- Restaurant experience
Quick apply
Reservations Agent
Green Hotel a Member of Radisson Individuals —Kinross-shire
- From £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- English
- Free parking
- Employee discount
Quick apply
10d
TEMPORARY DEEP CLEANER
Karen's Freedom Cleaning —Dundee
- £13.50 an hour
- Temporary
- English
- Travel
- Organisational skills
Quick apply
2d
Assistant Rent Accountant (Perth or Inverness)
Bidwells —Perth
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Employee discount
Car Rental Agent
WE-Rental —Dundee
- £13.10 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
Buyer
Sephra Europe Ltd —Kirkcaldy
- £35,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
9d
Graduate Civil Engineer
Amey Ltd —Perth
- From £30,000 a year
- Part-time
- Employee discount
Quick apply
Sales Agent
Copart —Kirkcaldy
- £16,785.60 a year
- Part-time
- Sales
- Customer service
- Employee discount
- Life insurance
Quick apply
1d
Import & Export Customs Specialist
Dover Fueling Solutions —Dundee
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Communication skills
2h
Build Assurance Engineer
GoFibre —Perth
- From £40,000 a year
- Employee discount
Quick apply
2d
Kitchen Porter
Monogram Collective —Pitlochry
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
7d
Supervisor
AmcoGiffen —Perth
- Overtime
- Civil engineering
- Maintenance
- Supervising experience
- Life insurance
Quick apply
2d
Senior Rent Accountant (Perth or Inverness)
Bidwells —Perth
- Full-time
- Analysis skills
- Supervising experience
- Accounting
- Employee discount
Finance Analyst - Business Finance
Sky —Dunfermline
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Free parking
- Employee discount
14d
Senior Land Manager
SSE —Perth
- £60,000 - £75,100 a year
- Full-time
- Employee discount
- Gym membership

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Dundee

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours: Sunday to Wednesday 10:00 AM - 8:45 PM

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues
Advanced proficiency in English (C1 Common European Framework of Reference, CEFR).

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

service agent jobs in perth, pkn

Delivery Station Liaison Agent

Admissions Officer (Visitor Experience)

Real Estate Agent

Customer Service Associate

Night Front Office Agent

Reservations Agent

TEMPORARY DEEP CLEANER

Assistant Rent Accountant (Perth or Inverness)

Car Rental Agent

Buyer

Graduate Civil Engineer

Sales Agent

Import & Export Customs Specialist

Build Assurance Engineer

Kitchen Porter

Supervisor

Senior Rent Accountant (Perth or Inverness)

Finance Analyst - Business Finance

Senior Land Manager

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