Customer service administrator Work, Jobs in Peterborough, Cam (with Salaries)

Customer Service Administrator
General & Medical —Peterborough
- £24,800 - £25,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
9d
Administrative Assistant
Caterpillar —Peterborough
- £27,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
6d
Receptionist
briggate service centre ltd —Whittlesey
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
8h
Scheduler/Administrator
Ark Fire Protection Ltd —Peterborough
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Gym membership
Quick apply
2d
Administrator
Bupa —Peterborough
- £27,900 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Student Records Administrator
Inspire Education Group —Peterborough
- £25,407 a year
- Full-time
- Data entry
- Communication skills
- Free parking
- Annual leave
7d
Fleet Sales Administrator
Marshall Motor Group —Peterborough
- Monday to Friday
- Microsoft Excel
- IT
- Time management
- Annual leave
- Employee discount
Quick apply
Sales Order and Logistics Administrator
Cakehead Limited —Oakham
- £35,000 - £38,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
2d
Recruitment Administrator
Carter Jonas —Peterborough
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Human resources
- Referral programme
Customer Service Administrator
Europa Worldwide Group —Corby
- £28,087.33 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
10d
Property Sales Administrator
Belvoir Peterborough —Peterborough
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
9d
Project Coordinator
Olympus Automation Limited —Peterborough
- Up to £38,000 a year
- Organisational skills
- Communication skills
Quick apply
Client Services Coordinator (Senior IFA Administrator)
Yoke Global Ltd —Stamford
- £30,000 - £34,000 a year
- Part-time
- Analysis skills
- Organisational skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
11h
Vehicle Administrator - Cupra Seat
Stoneacre —Peterborough
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Full time Administrator at Abbott House
Shaw Healthcare —Oundle
- £13.65 an hour
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3d
People Services Administrator - New Starter
Bakkavor —Spalding
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
- Life insurance
7d
Patient Services Team Member - Admin
North Brink Practice —Wisbech
- From £12.72 an hour
- Full-time
- Data entry
- IT
- In-person
- Annual leave
Quick apply
Raw Material and Packaging Administrator
CAKEHEAD LIMITED —Oakham
- £34,000 - £37,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Computer literacy
Quick apply
2d
Land Rights Administrator
The Powerline Advisory Group —Corby
- £25,000 - £28,000 a year
- Full-time
- Customer service
- No experience needed
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d
Client Support Administrator
North Oak Recruitment —Saint Ives
- £25,000 - £34,000 a year
- IT
3d

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Customer Service Administrator

General & Medical
Peterborough

Quick apply

Job details

Permanent | Full-time
£24,800 - £25,500 a year
9 days ago

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
English
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Job Overview
We are seeking a highly organised and professional Customer Service Administrator to join our team. This role involves providing exceptional customer support, managing administrative tasks, and ensuring smooth communication between clients and internal departments. The successful candidate will utilise their strong organisational skills and IT proficiency to contribute to the efficient operation of our customer service functions. This is a paid position suitable for individuals with relevant experience or those eager to develop their skills in a dynamic environment.

Responsibilities

Handle customer enquiries via phone, email, and other communication channels with professionalism and courtesy, including provision of guidance relating to the customer treatment pathway
Maintain accurate records of customer interactions using CRM software and other relevant systems
Reviewing notes and reports of ongoing claims and liaison with the Claims Team
Coordinate with internal teams to ensure timely resolution of customer issues and follow-up actions
Execute the Scanning function to transition the business from manual to electronic records
Provide guidance to clients regarding claims procedures and policy coverage
Ensure compliance with organisational policies, procedures, and regulatory requirements
Managing your own workflow in a timely manner
Take required actions to resolve potential and existing complaints, discussing any complaints or claims that may become contentious with the Customer Service Manager
Undertake Financial Conduct Authority (FCA) Training as required and keep yourself up to date with any relevant regulation changes

Qualifications

Proven experience in a telephone-based customer service role is preferred
Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience with CRM software is desirable but not essential; training will be provided
Excellent communication skills in English, both written and verbal
Demonstrated organisational skills with the ability to prioritise tasks effectively
Ability to manage time efficiently whilst handling multiple responsibilities simultaneously

This role offers an excellent opportunity for individuals seeking to develop their career within the insurance or customer service sectors. The ideal candidate will be organised, proactive, and committed to delivering exceptional service.

Job Type: Full-time, Permanent

Pay: £24,800.00-£25,500.00 per year

Work Location: In person

Quick apply

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