Services agent Work, Jobs in Portchester, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
4d
Sales Co-Ordinator
Solent Hotel & Spa —Fareham
- Weekend availability
- Hospitality
- Sales
- Hotel
- Free parking
- Annual leave
Quick apply
Customer Service Agent
Plata —Southampton
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Quick apply
9h
Service Assurance Agent
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Booking Services Agent
The Winchester Hotel & Spa —Winchester
- £13,218.40 a year
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Affordable Housing Enabling Officer
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Dispatcher
Veezu —Portsmouth
- Full-time
- Customer service
- Continuous improvement
- Computer skills
Weekend Sales Assistant - Fenwicks Estate Agents
Fenwicks Estate Agents —Gosport
- £10.00 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
Quick apply
8d
Freight Forwarding Operator
AGI Global Logistics —Winchester
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
3d
Full Time SALES ADMINISTRATOR
Woods Travel —Bognor Regis
- Full-time
- Sales
- Customer service
- Organisational skills
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southsea
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Consultant
LRG —Portsmouth
- Up to £28,700 a year
- Monday to Friday
- Sales
- Customer service
- Data entry
- Employee discount
Quick apply
13d
Property Services Operative - Silver Arch Group
Silver Arch Group —Wootton
- £12.71 an hour
- Part-time
- Annual leave
4d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southsea
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Reservations Assistant
Reservations —Lyndhurst
- £14,870.70 a year
- Part-time
- Travel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Partnership Living Associate
Abri —Eastleigh
- Up to £35,519 a year
- Full-time
- Communication skills
5d
Maintenance Operative
Beaulieu Enterprises Ltd —Brockenhurst
- £27,000 a year
- Weekend availability
- Carpentry
- Customer service
- Maintenance
- Free parking
- Employee discount
Quick apply
10d
Residential Sales Negotiator / Estate Agent
Woolley Wallis —Romsey
- Full-time
- Sales
- Organisational skills
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Accountant
Heelan Associates Ltd —Waterlooville
- £34,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- QuickBooks
- Health & wellbeing programme
- Work from home
Quick apply
5d
Claims and Logistics Administrator
Optimus Flowers Limited —Fareham
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Office
- In-person
- Communication skills
- Free parking
- Bereavement leave
Quick apply
13d

I want to receive the latest job alerts for services agent in portchester, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

services agent jobs in portchester, ham

Resident Liaison Officer - Social Housing

Sales Co-Ordinator

Customer Service Agent

Service Assurance Agent

Booking Services Agent

Affordable Housing Enabling Officer

Dispatcher

Weekend Sales Assistant - Fenwicks Estate Agents

Freight Forwarding Operator

Full Time SALES ADMINISTRATOR

JUNIOR SALES ADVISOR

Sales Consultant

Property Services Operative - Silver Arch Group

JUNIOR SALES CONSULTANT

Reservations Assistant

Partnership Living Associate

Maintenance Operative

Residential Sales Negotiator / Estate Agent

Accountant

Claims and Logistics Administrator

I want to receive the latest job alerts for services agent in portchester, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected