Desktop support Work, Jobs in Preston, Lan (with Salaries)

IT Support
CIS Worldwide Ltd —Broughton
- £2,200 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14h
Desktop Support Technician
Allied Pharmacies —St Helens
- Full-time
- Communication skills
Quick apply
IT Field & Helpdesk Technician
Centra Systems Ltd —Preston
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
- Work from home
Quick apply
10d
Mobile techbar support engineer
CIS Worldwide Ltd —Broughton
- £2,100 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14h
Desktop Support technician
Amentum —Risley
- Full-time
- SharePoint
- Linux
- Python
- Employee stock purchase plan
- Annual leave
3d
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Server Infrastructure Administrator
Ardent Credit Services Ltd —Kirkby
- £37,000 - £45,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
Quick apply
IT Operations/Support Technician
Seth's Healthcare Limited —Liverpool
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
IT Support Engineer
Ruby Energy —Fleetwood
- £25,000 - £27,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
1d
3rd Line Infrastructure Engineer
VetPlus —Lytham
- Up to £40,000 a year
- Full-time
- ERP systems
- SQL
- Organisational skills
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
Systems Engineer 1st Line
Blackburn with Darwen Council —Blackburn with Darwen
- £25,583 - £26,824 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
9d
IT Engineer
Luxfer MEL Technologies - UK —Swinton
- Full-time
- English
- Microsoft Office
- Travel
Quick apply

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IT Support
CIS Worldwide Ltd —Broughton
§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided.
£2,200 - £2,500 a month
Quick apply
14h
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
Communicating effectively: Engaging with customers and internal teams through email, Microsoft Teams, telephone, and face-to-face interactions.
Quick apply
2d

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IT Support

CIS Worldwide Ltd -
Broughton

Quick apply

Job details

Temporary
£2,200 - £2,500 a month
14 hours ago

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Microsoft Office
ServiceNow
IT
Customer support
Communication skills
Active Directory

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

· Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £2,200.00-£2,500.00 per month

Work Location: In person

Quick apply

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desktop support jobs in preston, lan

IT Support

Desktop Support Technician

IT Field & Helpdesk Technician

Mobile techbar support engineer

Desktop Support technician

IT Desktop Support

Server Infrastructure Administrator

IT Operations/Support Technician

IT Support Engineer

3rd Line Infrastructure Engineer

IT Support Technician

Systems Engineer 1st Line

IT Engineer

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